Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 2 and 5 stars

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G
gilles P.
Rating: 5 out of 5
following a purchase from 04/12/2022
Fast and well packaged.
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Jean-marc S.
Rating: 5 out of 5
following a purchase from 06/12/2022
Perfect
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Conor C.
Rating: 1 out of 5
following a purchase from 22/11/2022
Waiting three weeks for my order and still no sign
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Daniel M.
Rating: 5 out of 5
following a purchase from 25/11/2022
Very good, impeccable service, wide choice of quality products. Fast, tracked delivery, well-protected parcel. Would recommend!
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Noah C.
Rating: 5 out of 5
following a purchase from 30/11/2022
Still not disappointed after 2 orders
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Solène J.
Rating: 5 out of 5
following a purchase from 30/11/2022
Fast delivery, wide choice of wines, accessible to all. What more could you ask for! I'd recommend without hesitation.
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Frank F.
Rating: 5 out of 5
following a purchase from 19/11/2022
a wine to recommend
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ALAIN D.
Rating: 5 out of 5
following a purchase from 29/11/2022
Good follow-up and very fast delivery
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Didier G.
Rating: 5 out of 5
following a purchase from 28/11/2022
Very clear website and fast delivery.
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Gilles B.
Rating: 5 out of 5
following a purchase from 27/11/2022
Very fast delivery and perfectly packaged parcel Just one criticism .... having to ask for your invoice as it is impossible to retrieve it from the site
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Nathan L.
Rating: 5 out of 5
following a purchase from 25/11/2022
Fast delivery and very well protected
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philippe P.
Rating: 5 out of 5
following a purchase from 25/11/2022
I tasted Château de Villemajou by chance and it was a real revelation. Thank you Gérard Bertrand for offering us such wines.
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Bertrand D.
Rating: 5 out of 5
following a purchase from 25/11/2022
Fast, accurate delivery, definitely worth recommending.
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JEAN LOUIS F.
Rating: 5 out of 5
following a purchase from 25/11/2022
FAST, CAREFUL DELIVERY
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Jean-Luc K.
Rating: 5 out of 5
following a purchase from 26/11/2022
Perfect all round! Thank you
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Andy G.
Rating: 2 out of 5
following a purchase from 25/11/2022
The wine will be amazing as always but being charged £75 by British customs on top of the £40 shipping fee makes this way too expensive to do again. We will just have to go without.
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enguerrand B.
Rating: 5 out of 5
following a purchase from 25/11/2022
Niquel, easy ordering and fast delivery
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Jean-Louis F.
Rating: 5 out of 5
following a purchase from 24/11/2022
Everything went very smoothly from the pre-order chat to the execution of the order.
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JEAN R.
Rating: 5 out of 5
following a purchase from 23/11/2022
easy ordering and perfect delivery
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chantal S.
Rating: 5 out of 5
following a purchase from 24/11/2022
site ok fast delivery
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Jeremy P.
Rating: 5 out of 5
following a purchase from 23/11/2022
Perfect
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SOPHIE B.
Rating: 5 out of 5
following a purchase from 23/11/2022
Very good! Order process and top-notch delivery. We discovered Gérard Bertrand wines during an evening at the Domaine during the jazz festival: great discoveries!
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Annie L.
Rating: 5 out of 5
following a purchase from 20/11/2022
We're delighted with Gérard Bertrand wines
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Marcelle Lucie S.
Rating: 5 out of 5
following a purchase from 19/11/2022
Very satisfied with my purchase, I recommend this site and this merchant, quality and refinement are at the rendezvous, fast and careful delivery.
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Nicolas F.
Rating: 5 out of 5
following a purchase from 16/11/2022
Smooth delivery
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Terry G.
Rating: 5 out of 5
following a purchase from 08/11/2022
Site navigation and ordering: easy
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brigitte B.
Rating: 5 out of 5
following a purchase from 09/11/2022
easy to use.
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Claude B.
Rating: 5 out of 5
following a purchase from 06/11/2022
Serious house
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Claude B.
Rating: 5 out of 5
following a purchase from 06/11/2022
Perfect delivery
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Chantal C.
Rating: 5 out of 5
following a purchase from 07/11/2022
Very fast and careful shipping
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Jean-Pierre J.
Rating: 5 out of 5
following a purchase from 07/11/2022
I will recommend it again.
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enguerrand B.
Rating: 5 out of 5
following a purchase from 07/11/2022
Wines delivered quickly and well protected. No complaints from customer service
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CANDICE I.
Rating: 5 out of 5
following a purchase from 01/11/2022
order conformed, delivered quickly but it was for a gift
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Nilar Andrea C.
Rating: 5 out of 5
following a purchase from 03/11/2022
Easy to order and the shipping was done as expected. No issues!
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Frédéric L.
Rating: 5 out of 5
following a purchase from 31/10/2022
Very satisfied fast delivery No note for the wines ordered I went in advance because Christmas gift
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Yannick B.
Rating: 1 out of 5
following a purchase from 29/10/2022
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Yannick B.
Rating: 1 out of 5
following a purchase from 29/10/2022
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Yannick B.
Rating: 1 out of 5
following a purchase from 29/10/2022
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Yannick B.
Rating: 1 out of 5
following a purchase from 29/10/2022
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JEAN-FRANCOIS P.
Rating: 5 out of 5
following a purchase from 26/10/2022
The website is clear and the presentation of the wines understandable and efficient. I placed my order online on 26/10 in the afternoon and received it on 27 in the morning...efficient...perfect packaging no breakage...I haven't tasted the wine yet!
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florence C.
Rating: 5 out of 5
following a purchase from 11/10/2022
wide selection, fast delivery and careful packaging
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David N.
Rating: 5 out of 5
following a purchase from 20/10/2022
The order arrived very fast and in perfect condition. Good wine
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Denis L.
Rating: 5 out of 5
following a purchase from 15/10/2022
Fast, accurate delivery Solid packaging
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