Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 3, 4 and 5 stars

Reset filters
J
Jean-Yves S.
Rating: 5 out of 5
following a purchase from 11/05/2025
Fast delivery, perfect packaging, no damage, waiting for tasting let the wine rest for a few days…
Translated reviews
J
Jean Y.
Rating: 1 out of 5
following a purchase from 09/05/2025
Ah shit, pathetic scam
Translated reviews
U
Ulf S.
Rating: 5 out of 5
following a purchase from 10/05/2025
Excellent and fast delivery; high quality of the delivered wines. Anytime again.
Translated reviews
G
Georges P.
Rating: 5 out of 5
following a purchase from 09/05/2025
Delivered as expected and well packaged
Translated reviews
F
Franck M.
Rating: 5 out of 5
following a purchase from 07/05/2025
Perfect!
Translated reviews
P
Paul B.
Rating: 5 out of 5
following a purchase from 07/05/2025
Very good fruity rosé and still tannic. Thank you
Translated reviews
P
Philippe H.
Rating: 5 out of 5
following a purchase from 06/05/2025
Everything was perfect. Thank you
Translated reviews
D
Domenico S.
Rating: 5 out of 5
following a purchase from 02/05/2025
A nice little rosé for all occasions
Translated reviews
A
Anicet B.
Rating: 5 out of 5
following a purchase from 05/05/2025
Perfect
Translated reviews
R
Rodolphe D.
Rating: 5 out of 5
following a purchase from 05/05/2025
Excellent and very fast!
Translated reviews
J
Jean-Pierre M.
Rating: 4 out of 5
following a purchase from 04/05/2025
Impeccable, timing and taste!
Translated reviews
A
Alain G.
Rating: 5 out of 5
following a purchase from 04/05/2025
No problem
Translated reviews
F
Françoise L.
Rating: 5 out of 5
following a purchase from 02/05/2025
I hope the wine will be as good as the one from 2022
Translated reviews
P
Patricia P.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect delivery, delicious wine!
C
Christian F.
Rating: 4 out of 5
following a purchase from 04/05/2025
Very good
Translated reviews
F
Francoise C.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect
Translated reviews
D
Didier B.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very satisfied with the merlot you sent me. I would gladly order from you again.
Translated reviews
F
Frank T.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast delivery and impeccable packaging.
Translated reviews
F
Françoise F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Purchase, shipping, package tracking, SMS for info, speed... Everything went perfectly! It's quite rare to highlight :)
Translated reviews
M
Marc D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Top customer service
Translated reviews
C
Caroline M.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect
Translated reviews
T
Thibault B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect!
Translated reviews
J
Josee B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Fast adequate shipping
Translated reviews
N
Nicolas G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very professional.
Translated reviews
N
Norbert S.
Rating: 5 out of 5
following a purchase from 01/05/2025
Nothing to report.
Translated reviews
P
Patrick B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Fast delivery, fruity wine, pleasant in the mouth, very fresh.
Translated reviews
J
Jean françois R.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good.
Translated reviews
E
Erik M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect packaging, reinforced cardboard with dividers.
Translated reviews
R
Rene L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Apart from a small error with the package in my order that was quickly resolved, I am satisfied with this company.
Translated reviews
C
Christoph Und Claude Z.
Rating: 5 out of 5
following a purchase from 25/04/2025
Xxxxx
Translated reviews
D
Donna H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Easy to order online and the package with the wine arrived quickly.
Translated reviews
E
Eliane B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Super delivery time. We haven't tasted the wine yet.
Translated reviews
M
My B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Good wine.
Translated reviews
M
Melanie L.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivery was compliant, fast, and careful. One to gift, the rest to taste.
Translated reviews
G
Gregoire B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Well received, very good product.
Translated reviews
A
Alain D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Fast and responsive service.
Translated reviews
F
FRANCOIS V.
Rating: 3 out of 5
following a purchase from 25/04/2025
Good wine but logistics needs improvement
Translated reviews
C
Celine N.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and efficient delivery. Order perfectly packaged.
Translated reviews
D
Denis C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Impeccable
Translated reviews
E
Eric C.
Rating: 5 out of 5
following a purchase from 24/04/2025
PERFECT, nothing to report
Translated reviews
We use cookies for audience measurement and improving user experience.