Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1, 3, 4 and 5 stars

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E
Eric W.
Rating: 5 out of 5
following a purchase from 28/04/2024
Serious parcel and very pleasant wines. As described. Thank you
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Olivier P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Everything is perfect
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/04/2024
fast, efficient delivery
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Jean-Jacques M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Perfect and fast shipping
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Martine N.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fast delivery, well packaged product. We will repeat this experience, perhaps with a new wine discovery.
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Faustine J.
Rating: 5 out of 5
following a purchase from 26/04/2024
very very good
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Jean D.
Rating: 5 out of 5
following a purchase from 27/04/2024
fast delivery. Very strong packaging. Very pleasant wines.
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Morandi L.
Rating: 5 out of 5
following a purchase from 25/04/2024
For the moment, I've only tasted the Languedoc red wine, which is very good and holds up well on the palate.
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Anna Maria P.
Rating: 5 out of 5
following a purchase from 26/04/2024
We have tried 1 white and 1 red, they are very good.
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Francoise C.
Rating: 5 out of 5
following a purchase from 25/04/2024
I really like the rosé I ordered. I'm reading the story of this family. Bravo !
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Isabelle M.
Rating: 5 out of 5
following a purchase from 25/04/2024
Package conforms to order received on time no problem
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Mohamed G.
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good product and on time delivery. Thank you for your seriousness
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Manon C.
Rating: 5 out of 5
following a purchase from 22/04/2024
The bottles are sublime and the packaging top-notch. Can't wait to taste them.
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Sophie L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect Fast delivery
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Susan D.
Rating: 5 out of 5
following a purchase from 21/04/2024
Great!
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Sylvie M.
Rating: 1 out of 5
following a purchase from 21/04/2024
The site advertised free delivery on orders over 25 euros if I remember correctly. And I paid a fee because, according to the reply I received, the promotion was over.
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Arnaud G.
Rating: 5 out of 5
following a purchase from 20/04/2024
Fast shipping.
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Carlos T.
Rating: 5 out of 5
following a purchase from 20/04/2024
The parcel was delivered... but to my home, even though I had set up a relay point! Then not even an email or sms warning me of the passage! The parcel was left in front of my door! Fortunately, it wasn't stolen! The wine arrived but the protocol doesn't inspire confidence! 😂
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect, as always.
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Audrey L.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery, excellent wine, 100% recommended
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Daniel Cornelia Caulliez C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Excellent new wine!
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Paul C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Uneventful delivery. The wines are good but too high in alcohol for my taste.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very satisfied. I recommend
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Michael L.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very professional service no waiting around .very good .very pleased .wil be ordering again thanks
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Agnes S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Super fast, super good ... I am very happy
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Severine B.
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast delivery, quality wines.
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Philippe L.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect order and delivery
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Patricia P.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect in every way!
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Laurence M.
Rating: 5 out of 5
following a purchase from 15/04/2024
Order received very quickly and superbly packaged. Thank you for your responsiveness and professionalism.
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Patrick R.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery, very satisfied with the products
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Jean L.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery, true to order. The earthenware bottles impressed my guests, who also appreciated this fine wine, as I did. Stay tuned... for more discoveries. Jean
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Lars O.
Rating: 5 out of 5
following a purchase from 15/04/2024
Je t'aime papilou it is a very special and good drink.
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Brigitte W.
Rating: 5 out of 5
following a purchase from 14/04/2024
Wooden box was not quite right, but still arrived safely.
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Ute R.
Rating: 5 out of 5
following a purchase from 13/04/2024
Very fast and reliable delivery, always happy to return Thank you very much
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Jean Claude D.
Rating: 5 out of 5
following a purchase from 13/04/2024
Perfect
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Christian C.
Rating: 5 out of 5
following a purchase from 13/04/2024
I am satisfied with my order and also with the delivery, which complied with my request.
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Daniel G.
Rating: 5 out of 5
following a purchase from 09/04/2024
I have been buying rosé wine from Gerard Bertrand for many years and am very satisfied with the value for money.
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Geoffroy C.
Rating: 3 out of 5
following a purchase from 11/04/2024
The labels of my art de vivre boxes were glued on the drawing part.
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Johnny L.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect
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Arnaud M.
Rating: 5 out of 5
following a purchase from 11/04/2024
Perfect transaction
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