Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1, 3, 4 and 5 stars

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C
Christophe B.
Rating: 5 out of 5
following a purchase from 25/03/2024
It's always a pleasure to taste your top-quality wines!
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Karine C.
Rating: 5 out of 5
following a purchase from 25/03/2024
Beyond my expectations. Until then, not all sulfite-free white wines ticked all the boxes. This was beyond my expectations. I'll be ordering again.
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Jean Pierre G.
Rating: 5 out of 5
following a purchase from 25/03/2024
Once again: 100% satisfied: impeccable shipment, speed, efficiency, excellent follow-up! well-known and appreciated products!...and very curious to taste the "trouble"!
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Bernard P.
Rating: 5 out of 5
following a purchase from 25/03/2024
Accessible and intuitive site.
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Frank B.
Rating: 5 out of 5
following a purchase from 25/03/2024
Fast delivery - top goods - reasonable prices! Gladly again at any time!
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Thierry P.
Rating: 5 out of 5
following a purchase from 24/03/2024
Fast delivery guaranteed packaging Very good experience!!!
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Christophe P.
Rating: 5 out of 5
following a purchase from 24/03/2024
Super fast, nothing to complain about.
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Rene C.
Rating: 5 out of 5
following a purchase from 24/03/2024
Tout allait bien, merci beaucoup.
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Stephane G.
Rating: 5 out of 5
following a purchase from 23/03/2024
Very good and quite fast
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Lucien B.
Rating: 5 out of 5
following a purchase from 23/03/2024
Not a week between order and delivery. Super.
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Jean R.
Rating: 5 out of 5
following a purchase from 22/03/2024
Pleasant product and delivery on time.
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Ziakin Pascale Z.
Rating: 5 out of 5
following a purchase from 22/03/2024
Second order and still very satisfied Quality wine original bottle 🤩
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Rene J.
Rating: 5 out of 5
following a purchase from 22/03/2024
Perfect
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Jaroslav K.
Rating: 5 out of 5
following a purchase from 22/03/2024
Great job. Thank you.
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Philippe G.
Rating: 5 out of 5
following a purchase from 22/03/2024
👍
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Francois A.
Rating: 5 out of 5
following a purchase from 16/03/2024
Fast, efficient. No complaints.
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Martine G.
Rating: 5 out of 5
following a purchase from 18/03/2024
Order received very quickly, extremely well packaged, excellent wines for summer (white grey orders in bottles and magnum).
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Pascal B.
Rating: 5 out of 5
following a purchase from 18/03/2024
As good as ever
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Serge Et Johanne M.
Rating: 5 out of 5
following a purchase from 16/03/2024
fast
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Gregory G.
Rating: 5 out of 5
following a purchase from 17/03/2024
Super fast and very well packaged!
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Marie Helene B.
Rating: 5 out of 5
following a purchase from 17/03/2024
very good wine and top delivery
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Pascal J.
Rating: 5 out of 5
following a purchase from 17/03/2024
Fast but expensive
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François B.
Rating: 1 out of 5
following a purchase from 16/03/2024
Since you're asking my opinion: I had ordered 6 bottles of Domaine de l'Aigle Pinot Noir 2021. I was delivered a 2022! after I asked for it, I was told that I had been "sent the wrong vintage by mistake due to a change of vintage that was not communicated and we no longer have a 2021 vintage". I find it hard to believe that this was a mistake (the correct vintage was indicated on the order confirmation). Rather than presenting me with a fait accompli, the least they could have done would have been to warn me beforehand and to ask me to confirm my order! I should point out that the seller suggested that I return the bottles and get my money back, but what a complication! I preferred to keep the bottles.
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Max A.
Rating: 5 out of 5
following a purchase from 11/03/2024
Reactivity, a wide choice of wines and their prices, a comprehensive website, wine quality in the Corbières discovered at Les Grands Buffets de Narbonne and that's no mean feat in this establishment whose reputation is well established. At least, here's a gourmet restaurant that knows how to highlight local produce and whose menu boasts a wide choice of regional and other dishes. For me, it was a discovery of this wine-growing region on the advice of the chef de rang, particularly the Château Villemajou from the Boutenac appellation. A pure delight to accompany the dishes. Max Alfonso Chulio
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Jean-Pierre V.
Rating: 5 out of 5
following a purchase from 12/03/2024
Order, price, relationship = impeccable On the other hand, chronopost delivery = not serious
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Stephan S.
Rating: 5 out of 5
following a purchase from 10/03/2024
All good.
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Yves C.
Rating: 5 out of 5
following a purchase from 09/03/2024
Perfect
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Jean-Christophe G.
Rating: 5 out of 5
following a purchase from 09/03/2024
Fast, efficient, great service!
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C
Coen G.
Rating: 5 out of 5
following a purchase from 09/03/2024
very well
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Gerhard K.
Rating: 5 out of 5
following a purchase from 09/03/2024
Super
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Michael R.
Rating: 5 out of 5
following a purchase from 09/03/2024
👍🏻
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Patrick C.
Rating: 5 out of 5
following a purchase from 09/03/2024
As usual, everything went smoothly.
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Michelle L.
Rating: 5 out of 5
following a purchase from 08/03/2024
Well received. No problem
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Philippe H.
Rating: 5 out of 5
following a purchase from 06/03/2024
Everything was perfect: the order, the follow-up, the packaging and the delivery. Thank you very much
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Olivier A.
Rating: 4 out of 5
following a purchase from 04/03/2024
Very good
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Cyrille P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect service from order to delivery.
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Marie France P.
Rating: 5 out of 5
following a purchase from 04/03/2024
wine delivered very quickly not yet tasted! I let it rest a little!
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Catherine N.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good product, previously tasted in a restaurant
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Dimitri V.
Rating: 5 out of 5
following a purchase from 04/03/2024
Great delivery, everything is perfect!
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Xavier F.
Rating: 1 out of 5
following a purchase from 02/03/2024
Hello, The wooden crate was sent broken (the delivery box was in perfect condition). It's a miracle that the bottles didn't break in transit.
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