Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Very good. Very fast delivery. Excellent with a whole meal and especially with goat's cheese.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
??, top, listening!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Easy to navigate
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Flexibility and efficiency
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/08/2021
Very good product
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 17/08/2021
Clear information, but I would have liked to know the ageing potential of the bottles.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/08/2021
Excellent site impeccable service a bottle broke in transport and immediately replaced by the seller I recommend closed eyes
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/08/2021
incredible speed of delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
Exceptional products that meet my expectations
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2021
there's nothing to say it's always very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2021
Very fast delivery of an outstanding product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/08/2021
Always satisfied, purchase by ONE bottle...very pleasant to taste the wines, ultra-fast delivery, packaging with no surprises.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2021
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/08/2021
extra-fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Very good wine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Everything is easy on the site. You order the quantities you want, with impeccable follow-up, speed and, above all, irreproachable packaging...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/08/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2021
superb!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2021
Excellent tracking, fast shipping. Very professional!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2021
I haven't tasted everything.... But the first discoveries seem promising.....
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2021
Great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
deadline met with quality packaging
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/07/2021
High quality wines, I've never been disappointed by either the wines or the deliveries.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2021
Very responsive
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
Everything was super easy and fast, even delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2021
perfect, extra fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Always a very good wine and excellent value for money. Delivery is fast, never any problems to report.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Perfect!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
A delivery problem handled efficiently, quickly and with great kindness
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/07/2021
Fast and accurate shipping. This order was a gift, I have not yet had any feedback on the contents.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2021
Super-fast delivery! (Only 2J) Careful packaging to avoid damaging the bottles.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2021
just problems with deliveries but customer service is TOP!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2021
A favorable opinion
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
Always the same. The quality!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2021
I particularly like the two "Sphères" rosé and white because they are of equal quality.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 20/07/2021
Impeccable.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/07/2021
impeccable and fast service. We haven't yet tasted this promising wine but we hope to enjoy it. The bottle is magnificent. What's more, I've had a look at the collection and it seems to me that there's plenty to enjoy. Thank you Mr. BERTRAND for offering us something original.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
Very good customer service! Received my order in 2 days, then one of the advisers called to inform me of the delivery. I advise the many wine lovers to invest in the Art de Vivre collection! Bravo for this harvest.
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Response from Gérard bertrand
Dear wine lover, thank you for your message! Gérard Bertrand Wine After-Sales Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2021
Perfect as always, I recommend
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Response from Gérard bertrand
Dear wine lover, thank you for your message! Gérard Bertrand Wine After-Sales Service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2021
very well.
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