Customer reviews of Gérard bertrand

9,6 /10

Based on 2 545 published reviews

5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1, 3 and 4 stars

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Acheteur Vérifié

Published on 10/07/2021 à 11h15 following a purchase from 29/06/2021

Order received promptly with no problems. A little extra protection in the parcel would have been nice.

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Acheteur Vérifié

Published on 07/07/2021 à 14h47 following a purchase from 25/06/2021

All is ok

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Acheteur Vérifié

Published on 17/06/2021 à 22h15 following a purchase from 06/06/2021

Each estate is very well presented, the site is well constructed No opinion on the wines because it's a gift

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Response from Gérard bertrand Published on 25/06/2021

Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service

Acheteur Vérifié

Published on 11/06/2021 à 12h16 following a purchase from 31/05/2021

....

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Response from Gérard bertrand Published on 25/06/2021

Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service

Acheteur Vérifié

Published on 01/06/2021 à 15h50 following a purchase from 22/05/2021

Pleasant

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Response from Gérard bertrand Published on 01/06/2021

Hello Chantal, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service

Acheteur Vérifié

Published on 01/06/2021 à 15h20 following a purchase from 18/04/2021

Clear and easy

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Response from Gérard bertrand Published on 01/06/2021

Hello Claire Lise, Thank you very much for your feedback. A big thank you from the whole team and see you soon for further discoveries. Sincerely, Gérard Bertrand Customer Service