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N
Rating: 5 out of 5
Impeccable, fast and to top it off, delivered for free!
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Reviews 1, 3 and 5 stars
Reset filtersJ
Rating: 3 out of 5
Very original advent calendar, and very appreciated by the recipients.
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M
Rating: 5 out of 5
Loyal customer in store. My first internet delivery via your site was very bad.
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J
Rating: 5 out of 5
I received my package well. The labels on some bottles are damaged indicating mishandling during transport... I hope this won't affect the quality.
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J
Rating: 5 out of 5
very professional, in line with GB's reputation
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D
Rating: 5 out of 5
Very professional service, thank you
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P
Rating: 5 out of 5
Perfect: fast and reliable
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P
Rating: 5 out of 5
Not disappointed with my order. Fast delivery
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R
Rating: 5 out of 5
Very good product corresponding to what I am looking for: without added sulfites.
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G
Rating: 5 out of 5
Very satisfied with my order and delivery
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F
Rating: 5 out of 5
Always very timely delivery - fair prices - very good products! Every wine we have ordered so far has tasted excellent. Gerard Bertrand is an absolutely reliable company, where we love to shop!
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T
Rating: 5 out of 5
Very clear website and fast and efficient delivery
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F
Rating: 5 out of 5
Order arrived at destination without the box being damaged. Impeccable delivery.
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F
Rating: 5 out of 5
Best price quality
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F
Rating: 5 out of 5
The site is clear, you can find a wide range of products, even exceptional products I love!
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P
Rating: 5 out of 5
Fast delivery, very good packaging
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J
Rating: 5 out of 5
Thank you Orders and delivery are top-notch
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M
Rating: 5 out of 5
My order was delivered very quickly and very well packaged, I will order from you again
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S
Rating: 5 out of 5
Order delivered in a timely manner, products meet expectations. Will reorder.
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M
Rating: 5 out of 5
Efficiency, speed, service: congratulations to all your teams!
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F
Rating: 5 out of 5
Quality wine and serious shipping Perfect
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P
Rating: 5 out of 5
Easy to order Timely delivery Next step drinking wine and making sure we enjoy it
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P
Rating: 5 out of 5
Delivery without issues. Prices seem to be rising a bit. This could be a barrier to new orders!! Looking forward to it P. JEAN
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A
Rating: 5 out of 5
Fast delivery, in accordance with the order and perfectly protected package. Perfect!
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P
Rating: 5 out of 5
Top, professional
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F
Rating: 5 out of 5
Top
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C
Rating: 5 out of 5
Top-notch, very satisfied with my purchase!
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N
Rating: 5 out of 5
Very good experience
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P
Rating: 5 out of 5
Beautiful wine. 5 stars
G
Rating: 5 out of 5
Very well started (it's the 1st
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T
Rating: 5 out of 5
Very good
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S
Rating: 5 out of 5
Quality product. Excellent service
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C
Rating: 5 out of 5
Excellent from A to Z!
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B
Rating: 5 out of 5
Very original Advent calendar that delighted my son (who is largely of age, I specify) and which is different from 'chocolate' calendars (but one does not prevent the other...)
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G
Rating: 1 out of 5
Very disappointed with my order... The same wine is offered much cheaper in supermarkets: U. This seems indecent...
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Response from Gérard bertrand
Hello Guy,
Thank you for your feedback. We understand your disappointment and are sorry to hear that you found our price less competitive. We strive to offer you quality products and exceptional service. Please feel free to contact us to discuss your experience.
Best regards,
The Gérard Bertrand team
Thank you for your feedback. We understand your disappointment and are sorry to hear that you found our price less competitive. We strive to offer you quality products and exceptional service. Please feel free to contact us to discuss your experience.
Best regards,
The Gérard Bertrand team
A
Rating: 5 out of 5
Delivery in accordance with the order. Very fast delivery.
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T
Rating: 5 out of 5
worked perfectly
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P
Rating: 5 out of 5
great except for one bottle whose cork was spoiled and I had to throw it away
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A
Rating: 5 out of 5
excellent
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P
Rating: 5 out of 5
EXCELLENT COMMERCIAL SERVICE THANK YOU TO TOM CHAVIGNON FOR HIS GOOD ADVICE.
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