Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 3 and 5 stars

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E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 25/10/2025
Very happy with the service and delivery.
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Christian M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Quality service.
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Fabien M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Excellent wine, I placed a large order again.
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Andrea M.
Rating: 5 out of 5
following a purchase from 12/11/2025
Very happy, delicious wine.
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2025
Good
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Aida H.
Rating: 5 out of 5
following a purchase from 10/11/2025
Magnificent, my favorite wine
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Corinne F.
Rating: 1 out of 5
following a purchase from 10/11/2025
I have not received the expected bottle format. I made a complaint that has not been followed up to this day.
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Viviane V.
Rating: 5 out of 5
following a purchase from 09/11/2025
Order processed very quickly (shipping, delivery time) and package very well packaged. No problem upon receipt.
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Guy P.
Rating: 5 out of 5
following a purchase from 09/11/2025
-
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Gerard P.
Rating: 5 out of 5
following a purchase from 08/11/2025
THANK YOU, everything is fine, we will get in touch for the next order. Best regards Gérard..........Bertrand (Curious coincidence isn't it!)
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Bernard D.
Rating: 5 out of 5
following a purchase from 07/11/2025
Everything was perfect. Thank you very much.
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Christian G.
Rating: 5 out of 5
following a purchase from 07/11/2025
Package received on time in perfect condition, regarding the champagne I will have to wait for the end of year celebrations to give my appreciation lol!
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Salvatore F.
Rating: 5 out of 5
following a purchase from 07/11/2025
YES
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Rachael B.
Rating: 5 out of 5
following a purchase from 07/11/2025
Great wine and great service every month.
C
Catherine L.
Rating: 5 out of 5
following a purchase from 05/11/2025
Perfect
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Edith M.
Rating: 5 out of 5
following a purchase from 04/11/2025
Perfect in every way
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Jean pierre G.
Rating: 5 out of 5
following a purchase from 02/11/2025
Reliability easy tracking delivery on time
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Genevieve G.
Rating: 5 out of 5
following a purchase from 29/10/2025
Favorite wine well marketed with an original ice bucket for a nice gift. Remains to be tasted!
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Lionel F.
Rating: 5 out of 5
following a purchase from 02/11/2025
Order made with a lot of reactions, packaging, perfect for careful transport... bravo to the whole team
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Stephane B.
Rating: 5 out of 5
following a purchase from 02/11/2025
Perfect
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Andre R.
Rating: 5 out of 5
following a purchase from 30/10/2025
Everything was perfect from the order to the delivery and up to the tasting.
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Agnes S.
Rating: 5 out of 5
following a purchase from 31/10/2025
everything perfect
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Nathalie L.
Rating: 5 out of 5
following a purchase from 31/10/2025
Quick and efficient
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Anne D.
Rating: 5 out of 5
following a purchase from 30/10/2025
Very good!
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Adrien R.
Rating: 5 out of 5
following a purchase from 29/10/2025
perfect
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Hubert L.
Rating: 5 out of 5
following a purchase from 29/10/2025
We'll go taste a cassoulet at Paule's...
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Yannick Q.
Rating: 5 out of 5
following a purchase from 29/10/2025
Very good. Fast delivery and well-packaged products
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Eric C.
Rating: 5 out of 5
following a purchase from 28/10/2025
Ok
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Christel C.
Rating: 5 out of 5
following a purchase from 27/10/2025
Hello, I bought bottles of cicadas 2021 and you will not be disappointed. Fast and discreet delivery to the pickup point. Best regards Cc.
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Tessa V.
Rating: 5 out of 5
following a purchase from 26/10/2025
Perfect
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Paul D.
Rating: 5 out of 5
following a purchase from 25/10/2025
Fast delivery Wine meets our expectations Very good and digestible (without any added products)
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Martin M.
Rating: 5 out of 5
following a purchase from 24/10/2025
Everything was delivered quickly and well packaged.
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Gerard L.
Rating: 5 out of 5
following a purchase from 24/10/2025
Nothing to report, everything was correct
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Jean michel P.
Rating: 5 out of 5
following a purchase from 24/10/2025
Very good
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Anne Louise Schelin S.
Rating: 5 out of 5
following a purchase from 23/10/2025
The service was good - as allways
E
Enguerrand B.
Rating: 5 out of 5
following a purchase from 19/10/2025
Everything went well
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Eddy H.
Rating: 5 out of 5
following a purchase from 19/10/2025
OK VERY GOOD
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Thomas C.
Rating: 5 out of 5
following a purchase from 20/10/2025
Intuitive order, fast transport and products meet expectations.
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Mohamed M.
Rating: 5 out of 5
following a purchase from 20/10/2025
Very efficient
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Patrice L.
Rating: 5 out of 5
following a purchase from 20/10/2025
Excellent
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