Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1, 3 and 5 stars

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D
Dominique D.
Rating: 5 out of 5
following a purchase from 12/08/2025
Impeccable
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Alexandra O.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect
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Claude S.
Rating: 5 out of 5
following a purchase from 11/08/2025
Vins de grande qualité
M
Marc-Andre B.
Rating: 5 out of 5
following a purchase from 10/08/2025
Everything was perfect. From the order to the delivery and in all areas (product, packaging, delivery speed...)
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Mathieu C.
Rating: 5 out of 5
following a purchase from 03/08/2025
Nothing to report
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Fabien B.
Rating: 5 out of 5
following a purchase from 05/08/2025
Everything is fine! good products, well packaged. Received well before the announced date.
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Yves A.
Rating: 5 out of 5
following a purchase from 08/08/2025
very satisfied
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Patrice W.
Rating: 5 out of 5
following a purchase from 08/08/2025
Very good as usual...
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Jacques B.
Rating: 5 out of 5
following a purchase from 26/07/2025
Livraison dans les délais et les meilleures conditions.
C
Christine D.
Rating: 5 out of 5
following a purchase from 07/08/2025
fast delivery and very well packaged
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Pascal V.
Rating: 1 out of 5
following a purchase from 06/08/2025
The day after my purchase, I found the same product (2022) in a supermarket in the Toulouse region for 11 euros a bottle. I am surprised and disappointed.....
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Vincent L.
Rating: 1 out of 5
following a purchase from 04/08/2025
Paid 3 times the wholesale price.
C
Christine T.
Rating: 5 out of 5
following a purchase from 04/08/2025
This is a gift that will be given on August 20. But we know the products I recommend
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Patrice J.
Rating: 5 out of 5
following a purchase from 02/08/2025
Nothing to report
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Carole G.
Rating: 5 out of 5
following a purchase from 02/08/2025
Very good wine, delivery without issues.
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Denis C.
Rating: 5 out of 5
following a purchase from 02/08/2025
My favorite winemaker 0
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Alexia C.
Rating: 5 out of 5
following a purchase from 01/08/2025
I am a big fan of your wine, with delivery everything is perfect!!
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Robert D.
Rating: 5 out of 5
following a purchase from 01/08/2025
I am always very satisfied with the excellent wines you offer. You could not send me the box of Vents et Garrigues which you are out of stock on and you refunded me, but you could have sent me an equivalent wine that I would have accepted.
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Jean-Rene R.
Rating: 5 out of 5
following a purchase from 31/07/2025
Nothing to report! Everything went very well, with diligence
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Claude G.
Rating: 1 out of 5
following a purchase from 24/07/2025
Package not received
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Jean-Michel R.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast clean
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Emilie D.
Rating: 5 out of 5
following a purchase from 28/07/2025
The clairette was excellent! I would like to order again but I deleted the promo code. Can you provide it to me? Thank you
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Claudia L.
Rating: 5 out of 5
following a purchase from 29/07/2025
Lovely wine, prompt delivery, excellent experience.
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Stephane D.
Rating: 5 out of 5
following a purchase from 23/07/2025
Delivery ok, very good Rosé wine, satisfied
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Frank B.
Rating: 5 out of 5
following a purchase from 28/07/2025
Excellent wine selection - safe and fast delivery! Very good!
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Gael S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Excellent product
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Gareth E.
Rating: 5 out of 5
following a purchase from 28/07/2025
All good so far . Arrived rapidly and in good order. Looking forward to enjoying some excellent wine. Regards Gareth
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Isabelle W.
Rating: 5 out of 5
following a purchase from 28/07/2025
Fast and professional Thank you
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Michel L.
Rating: 1 out of 5
following a purchase from 28/07/2025
Received only 3 bottles out of 12,
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Olivier S.
Rating: 5 out of 5
following a purchase from 28/07/2025
Perfect
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Lance A.
Rating: 5 out of 5
following a purchase from 26/07/2025
Delivered with care and delivered to my home even i live in Luxembourg
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Michel L.
Rating: 5 out of 5
following a purchase from 27/07/2025
Perfect delivery and products
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Daniel F.
Rating: 5 out of 5
following a purchase from 27/07/2025
Perfect package Fast delivery
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Benoit L.
Rating: 5 out of 5
following a purchase from 26/07/2025
perfect
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Gregoire B.
Rating: 5 out of 5
following a purchase from 26/07/2025
Super product very good and delivery times respected
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C
Celine V.
Rating: 5 out of 5
following a purchase from 19/07/2025
exceptional wine really very good and fresh. Order processed and respected quickly, I recommend 100%.
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Response from Gérard bertrand
Hello Céline,

Thank you so much for your flattering review and your perfect rating! We are delighted that you enjoyed our wines and that your order was processed quickly. Your recommendation means a lot to us and motivates us to continue offering the best.

See you soon on our site!

Best regards,
The Gérard Bertrand team
I
Isabelle B.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast delivery, good quality-price ratio.
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Pascal L.
Rating: 5 out of 5
following a purchase from 24/07/2025
Product still as good and fast delivery
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Pascal D.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast
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M
Michael W.
Rating: 5 out of 5
following a purchase from 22/07/2025
The articles ordered were received within 2 days, faster than I was expecting.
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