English 
Français 
Español 
Deutsch 
Nederlands 
C
Rating: 5 out of 5
Always at the top of their game for the quality of their wonderful, sun-kissed wines, and for the speed with which orders are processed right through to delivery.
Translated reviews
Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Reviews 1, 3 and 5 stars
Reset filtersP
Rating: 5 out of 5
Fast delivery and well-protected parcel
Translated reviews
F
Rating: 5 out of 5
no particular concerns
Translated reviews
A
Rating: 1 out of 5
Unfortunately my box came completely damaged. We were lucky the bottles were not shattered. The service was fast. That was the good part, but it was meant to be a present and we could not deliver with the box under those conditions. We still love your wine and we will order more, for sure, but wanted to pass the feedback, as I am aware that shipping its a third party and not your company. I will reply to the email with pictures of the box. Thanks
Response from Gérard bertrand
We are very sorry for the inconvenience caused by the broken wooden case and will make sure to transfer the issue to our shipping partner.
P
Rating: 5 out of 5
Everything top
Translated reviews
K
Rating: 5 out of 5
Ordered a package with three wines. Order and delivery went flawlessly. Tasted the rosé wine, very good quality. Merci.
Translated reviews
W
Rating: 5 out of 5
Usual top quality, fast delivery, everything as you would wish for
Translated reviews
P
Rating: 5 out of 5
Easy ordering Perfect delivery
Translated reviews
Y
Rating: 5 out of 5
As good as ever
Translated reviews
F
Rating: 5 out of 5
Order confrome, fast shipping. Perfect.
Translated reviews
M
Rating: 5 out of 5
Fast, products as expected, very pleasant wine
Translated reviews
C
Rating: 5 out of 5
Very good wine.
Translated reviews
A
Rating: 5 out of 5
A very pleasant surprise. I liked the bottles and we were delighted with the contents!
Translated reviews
C
Rating: 5 out of 5
To be repeated, very original bottles! 👍
Translated reviews
M
Rating: 1 out of 5
Collector's box arrived broken and no news from customer service after complaint.
Translated reviews
L
Rating: 5 out of 5
Superb box, beautiful presentation and superb product
Translated reviews
M
Rating: 5 out of 5
Very satisfied
Translated reviews
C
Rating: 5 out of 5
Fast delivery and very satisfied with the quality of the wines.
Translated reviews
D
Rating: 5 out of 5
Fast and accurate delivery. Very positive experience. No complaints
Translated reviews
C
Rating: 5 out of 5
Fast, compliant shipping. We'll wait a bit for the tasting...
Translated reviews
B
Rating: 5 out of 5
Impeccable as always
Translated reviews
B
Rating: 5 out of 5
Excellent wine I recommend
Translated reviews
D
Rating: 5 out of 5
Very good, fast shipping, I am very satisfied.
Translated reviews
E
Rating: 5 out of 5
Fast delivery, perfectly packaged bottles!
Translated reviews
P
Rating: 5 out of 5
Excellent product follow-up at the expected level
Translated reviews
P
Rating: 5 out of 5
Quality, signature, exception.
Translated reviews
B
Rating: 5 out of 5
Excellent
Translated reviews
F
Rating: 5 out of 5
Fast, perfect delivery
Translated reviews
A
Rating: 5 out of 5
Very good wine that we enjoyed Thank you
Translated reviews
B
Rating: 1 out of 5
Ich warte immer noch auf die Lieferung und musste zusätzlich Einfuhrzoll bezahlen obschon die Preise in CHF angegeben waren.
Translated reviews
L
Rating: 5 out of 5
As usual, fast delivery, top packaging and delicious products. Bravo et Merci
Translated reviews
J
Rating: 5 out of 5
Ordered after tasting this speciality. Un regal
Translated reviews
C
Rating: 5 out of 5
Congratulations on the delivery to my door!
Translated reviews
J
Rating: 5 out of 5
the parcel arrived in good condition, on time, but it was a gift for my son so we were unable to check the quality of the wine.
Translated reviews
M
Rating: 5 out of 5
Magnifique, vin déceptions, a la monsieur Gérard Bertrand lives up to his reputation. Sincerely
Translated reviews
M
Rating: 5 out of 5
Arrive on time
P
Rating: 5 out of 5
fast delivery, excellent wines
Translated reviews
M
Rating: 5 out of 5
fast delivery and quality product
Translated reviews
V
Rating: 5 out of 5
The wine is consistent. The only fault is that the corks are too tight and too long, making it difficult to uncork the bottles.
Translated reviews
F
Rating: 5 out of 5
Fast and very satisfied
Translated reviews