Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 3 and 5 stars

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D
Doina C.
Rating: 5 out of 5
following a purchase from 16/05/2024
Excellent!
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Evelyne L.
Rating: 5 out of 5
following a purchase from 16/05/2024
I love this man's philosophy and, even more, his wine.
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Mireille L.
Rating: 5 out of 5
following a purchase from 15/05/2024
Nice gift idea
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Michele T.
Rating: 5 out of 5
following a purchase from 15/05/2024
I already knew the wines I ordered, having enjoyed them in several restaurants (O' p'tit Bistro in Chantonnay, among others). A small problem with the GLS carrier, which was quickly rectified by Enguerrand Bazin.
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Joakim B.
Rating: 5 out of 5
following a purchase from 15/05/2024
Impeccable
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Claude M.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very satisfied, delivery on time. All that remains is to taste this exceptional chardonnay...
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Thierry D.
Rating: 5 out of 5
following a purchase from 12/05/2024
Very fast delivery. Very good product
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Thierry E.
Rating: 5 out of 5
following a purchase from 13/05/2024
Super fast and trouble-free as usual
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Enguerrand B.
Rating: 5 out of 5
following a purchase from 13/05/2024
Superb shopping and delivery experience
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Frederic G.
Rating: 5 out of 5
following a purchase from 13/05/2024
Very good, short delivery time
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Bastien D.
Rating: 5 out of 5
following a purchase from 12/05/2024
Very good
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Ludovic F.
Rating: 5 out of 5
following a purchase from 12/05/2024
Good choice of wines and perfect delivery
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David B.
Rating: 5 out of 5
following a purchase from 08/05/2024
Perfect
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Jean Claude L.
Rating: 5 out of 5
following a purchase from 12/05/2024
I received the parcel in good condition very quickly.but I have not yet tasted the wine! jean claude
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Gabriele R.
Rating: 5 out of 5
following a purchase from 09/05/2024
Super
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Frederic F.
Rating: 5 out of 5
following a purchase from 07/05/2024
fast shipping... excellent wine!
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Jean-Yves B.
Rating: 5 out of 5
following a purchase from 07/05/2024
Perfect
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Jocelyne Fayn F.
Rating: 5 out of 5
following a purchase from 06/05/2024
The Syrah Naturae is great. Thanks
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Mr J.
Rating: 5 out of 5
following a purchase from 06/05/2024
Everything is as I expected, nothing to complain about.
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Alexandra C.
Rating: 5 out of 5
following a purchase from 06/05/2024
PERFECT
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Jean Paul J.
Rating: 5 out of 5
following a purchase from 06/05/2024
Perfect, simply delivered on time
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Fabien H.
Rating: 5 out of 5
following a purchase from 05/05/2024
Clear site, pleasant to consult. Fast order processing and delivery. Perfect.
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Stephane V.
Rating: 5 out of 5
following a purchase from 05/05/2024
The wine is excellent but the transporter sucks (GLS)the wooden crates were completely broken!!!!
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Penelope C.
Rating: 3 out of 5
following a purchase from 05/05/2024
Poorly packaged parcel, gift wrapping in folded kraft paper almost damaged, in short disappointed by the care taken with the parcel.
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François L.
Rating: 1 out of 5
following a purchase from 03/05/2024
Still not received
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Gaël J.
Rating: 5 out of 5
following a purchase from 29/04/2024
Fast and uncomplicated, clear communication during the journey.
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Marcel A.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very good
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Cyril B.
Rating: 5 out of 5
following a purchase from 30/04/2024
Just PERFECT
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Marion F.
Rating: 5 out of 5
following a purchase from 30/04/2024
Top!
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Eric W.
Rating: 5 out of 5
following a purchase from 28/04/2024
Serious parcel and very pleasant wines. As described. Thank you
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Olivier P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Everything is perfect
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/04/2024
fast, efficient delivery
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Jean-Jacques M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Perfect and fast shipping
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Martine N.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fast delivery, well packaged product. We will repeat this experience, perhaps with a new wine discovery.
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FAUSTINE J.
Rating: 5 out of 5
following a purchase from 26/04/2024
very very good
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Jean D.
Rating: 5 out of 5
following a purchase from 27/04/2024
fast delivery. Very strong packaging. Very pleasant wines.
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MORANDI L.
Rating: 5 out of 5
following a purchase from 25/04/2024
For the moment, I've only tasted the Languedoc red wine, which is very good and holds up well on the palate.
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Anna maria P.
Rating: 5 out of 5
following a purchase from 26/04/2024
We have tried 1 white and 1 red, they are very good.
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Francoise C.
Rating: 5 out of 5
following a purchase from 25/04/2024
I really like the rosé I ordered. I'm reading the story of this family. Bravo !
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isabelle M.
Rating: 5 out of 5
following a purchase from 25/04/2024
Package conforms to order received on time no problem
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