The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Order received very quickly, extremely well packaged, excellent wines for summer (white grey orders in bottles and magnum).
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Pascal B.
Rating: 5 out of 5
following a purchase from 18/03/2024
As good as ever
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Serge Et Johanne M.
Rating: 5 out of 5
following a purchase from 16/03/2024
fast
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Gregory G.
Rating: 5 out of 5
following a purchase from 17/03/2024
Super fast and very well packaged!
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Marie Helene B.
Rating: 5 out of 5
following a purchase from 17/03/2024
very good wine and top delivery
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Pascal J.
Rating: 5 out of 5
following a purchase from 17/03/2024
Fast but expensive
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François B.
Rating: 1 out of 5
following a purchase from 16/03/2024
Since you're asking my opinion: I had ordered 6 bottles of Domaine de l'Aigle Pinot Noir 2021. I was delivered a 2022! after I asked for it, I was told that I had been "sent the wrong vintage by mistake due to a change of vintage that was not communicated and we no longer have a 2021 vintage". I find it hard to believe that this was a mistake (the correct vintage was indicated on the order confirmation). Rather than presenting me with a fait accompli, the least they could have done would have been to warn me beforehand and to ask me to confirm my order! I should point out that the seller suggested that I return the bottles and get my money back, but what a complication! I preferred to keep the bottles.
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Max A.
Rating: 5 out of 5
following a purchase from 11/03/2024
Reactivity, a wide choice of wines and their prices, a comprehensive website, wine quality in the Corbières discovered at Les Grands Buffets de Narbonne and that's no mean feat in this establishment whose reputation is well established. At least, here's a gourmet restaurant that knows how to highlight local produce and whose menu boasts a wide choice of regional and other dishes. For me, it was a discovery of this wine-growing region on the advice of the chef de rang, particularly the Château Villemajou from the Boutenac appellation. A pure delight to accompany the dishes. Max Alfonso Chulio
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Jean-Pierre V.
Rating: 5 out of 5
following a purchase from 12/03/2024
Order, price, relationship = impeccable On the other hand, chronopost delivery = not serious
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Stephan S.
Rating: 5 out of 5
following a purchase from 10/03/2024
All good.
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Yves C.
Rating: 5 out of 5
following a purchase from 09/03/2024
Perfect
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Jean-Christophe G.
Rating: 5 out of 5
following a purchase from 09/03/2024
Fast, efficient, great service!
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Coen G.
Rating: 5 out of 5
following a purchase from 09/03/2024
very well
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Gerhard K.
Rating: 5 out of 5
following a purchase from 09/03/2024
Super
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Michael R.
Rating: 5 out of 5
following a purchase from 09/03/2024
👍🏻
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Patrick C.
Rating: 5 out of 5
following a purchase from 09/03/2024
As usual, everything went smoothly.
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Michelle L.
Rating: 5 out of 5
following a purchase from 08/03/2024
Well received. No problem
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Philippe H.
Rating: 5 out of 5
following a purchase from 06/03/2024
Everything was perfect: the order, the follow-up, the packaging and the delivery. Thank you very much
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Cyrille P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect service from order to delivery.
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Marie france P.
Rating: 5 out of 5
following a purchase from 04/03/2024
wine delivered very quickly not yet tasted! I let it rest a little!
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Catherine N.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good product, previously tasted in a restaurant
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Dimitri V.
Rating: 5 out of 5
following a purchase from 04/03/2024
Great delivery, everything is perfect!
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Xavier F.
Rating: 1 out of 5
following a purchase from 02/03/2024
Hello, The wooden crate was sent broken (the delivery box was in perfect condition). It's a miracle that the bottles didn't break in transit.
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Najet A.
Rating: 5 out of 5
following a purchase from 01/03/2024
Everything was in order and delivered on time
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Eric L.
Rating: 5 out of 5
following a purchase from 01/03/2024
I was delivered very quickly. My bottles were very well packaged. The price is just right for me and the quality is spot on. Many thanks++.
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Luce B.
Rating: 5 out of 5
following a purchase from 29/02/2024
Received twice, everything was in order
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Emilie F.
Rating: 5 out of 5
following a purchase from 28/02/2024
Delivery on time, bottles well protected, and of course, what a pleasure to be able to find these bottles while living far from the estate! Thank you so much!
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Gilles L.
Rating: 5 out of 5
following a purchase from 27/02/2024
At the top
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Simon M.
Rating: 5 out of 5
following a purchase from 28/02/2024
Fast and good packaging
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Elisabeth C.
Rating: 5 out of 5
following a purchase from 28/02/2024
Order arrived very quickly.
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SYLVIA H.
Rating: 5 out of 5
following a purchase from 27/02/2024
well received.
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Frank T.
Rating: 5 out of 5
following a purchase from 25/02/2024
Order received in a few days, very well packaged with very good quality products that I will be able to enjoy over the coming months.
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Claude V.
Rating: 5 out of 5
following a purchase from 23/02/2024
A little complicated to place my order and no solution to correct it (I didn't need the gift wrapping, but impossible to remove it).
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Claude L.
Rating: 5 out of 5
following a purchase from 22/02/2024
Perfectly satisfied
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Elisabeth J.
Rating: 5 out of 5
following a purchase from 21/02/2024
Fast shipping
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Evelyne A.
Rating: 5 out of 5
following a purchase from 20/02/2024
Fast shipping - good value wine
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Richard S.
Rating: 5 out of 5
following a purchase from 18/02/2024
all 3 are good!
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