Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 4 and 5 stars

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R
Rodolphe D.
Rating: 5 out of 5
following a purchase from 05/05/2025
Excellent and very fast!
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Jean-Pierre M.
Rating: 4 out of 5
following a purchase from 04/05/2025
Impeccable, timing and taste!
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Alain G.
Rating: 5 out of 5
following a purchase from 04/05/2025
No problem
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Françoise L.
Rating: 5 out of 5
following a purchase from 02/05/2025
I hope the wine will be as good as the one from 2022
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Patricia P.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect delivery, delicious wine!
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Christian F.
Rating: 4 out of 5
following a purchase from 04/05/2025
Very good
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Francoise C.
Rating: 5 out of 5
following a purchase from 03/05/2025
Perfect
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Didier B.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very satisfied with the merlot you sent me. I would gladly order from you again.
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Frank T.
Rating: 5 out of 5
following a purchase from 01/05/2025
Fast delivery and impeccable packaging.
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Françoise F.
Rating: 5 out of 5
following a purchase from 02/05/2025
Purchase, shipping, package tracking, SMS for info, speed... Everything went perfectly! It's quite rare to highlight :)
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Marc D.
Rating: 5 out of 5
following a purchase from 02/05/2025
Top customer service
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Caroline M.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect
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Thibault B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Perfect!
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Josee B.
Rating: 5 out of 5
following a purchase from 02/05/2025
Fast adequate shipping
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Nicolas G.
Rating: 5 out of 5
following a purchase from 29/04/2025
Very professional.
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Norbert S.
Rating: 5 out of 5
following a purchase from 01/05/2025
Nothing to report.
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Patrick B.
Rating: 5 out of 5
following a purchase from 30/04/2025
Fast delivery, fruity wine, pleasant in the mouth, very fresh.
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Jean françois R.
Rating: 5 out of 5
following a purchase from 30/04/2025
Very good.
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Erik M.
Rating: 5 out of 5
following a purchase from 29/04/2025
Perfect packaging, reinforced cardboard with dividers.
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Rene L.
Rating: 4 out of 5
following a purchase from 29/04/2025
Apart from a small error with the package in my order that was quickly resolved, I am satisfied with this company.
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Christoph Und Claude Z.
Rating: 5 out of 5
following a purchase from 25/04/2025
Xxxxx
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Donna H.
Rating: 5 out of 5
following a purchase from 28/04/2025
Easy to order online and the package with the wine arrived quickly.
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Eliane B.
Rating: 5 out of 5
following a purchase from 28/04/2025
Super delivery time. We haven't tasted the wine yet.
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My B.
Rating: 5 out of 5
following a purchase from 27/04/2025
Good wine.
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Melanie L.
Rating: 5 out of 5
following a purchase from 27/04/2025
Delivery was compliant, fast, and careful. One to gift, the rest to taste.
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Gregoire B.
Rating: 5 out of 5
following a purchase from 26/04/2025
Well received, very good product.
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Alain D.
Rating: 5 out of 5
following a purchase from 26/04/2025
Fast and responsive service.
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Celine N.
Rating: 5 out of 5
following a purchase from 25/04/2025
Fast and efficient delivery. Order perfectly packaged.
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Denis C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Impeccable
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Eric C.
Rating: 5 out of 5
following a purchase from 24/04/2025
PERFECT, nothing to report
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Viviane V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Satisfied, package arrived intact and next to my home Thank you.
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Alexandre A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Just perfect
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Cyril V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Excellent communication, very satisfied
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Denis T.
Rating: 5 out of 5
following a purchase from 23/04/2025
Delivery in 48 hours as planned, careful packaging, now just to enjoy
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Werner J.
Rating: 5 out of 5
following a purchase from 23/04/2025
excellent process in ordering and delivery. Taste-wise, an outstanding wine.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 23/04/2025
Carefully packaged order, everything went well with the delivery Perfect
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Marie-Helene G.
Rating: 5 out of 5
following a purchase from 22/04/2025
A small note about the delivery. The delivery person refused to take the package up to the 5th floor with the elevator.
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Natalie L.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good.
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Rene-gabin B.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good service, very sturdy box, thank you.
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Isabelle R.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.
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