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M
Rating: 5 out of 5
The shipping speed is EXTRA, the packaging perfect, but the use of CHRONOPOST is a disaster. We need to change service provider
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
Summary of reviews
Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.
Reviews 1, 4 and 5 stars
Reset filtersJ
Rating: 5 out of 5
I haven't tasted it. It was a gift. But I'll be ordering for myself soon.
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J
Rating: 5 out of 5
Small problem with the delivery which was not delivered to the planned relay point. No other problems. I have not yet tasted the wines . SLT
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E
Rating: 5 out of 5
I am very satisfied. My order was delivered in a very short time: perfect! I also note the very good reception at the relay point. Thank you very much.
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A
Rating: 5 out of 5
Le chouchou is at the top 👌
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P
Rating: 5 out of 5
I'm delighted with every aspect of my first order from Gerard Bertrand, from the purchase to the delivery, including the excellent protective packaging, it's been a faultless experience. Rest assured that this will not be my last order. Best regards.
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M
Rating: 4 out of 5
The transportation company was not professional The wine is great
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A
Rating: 5 out of 5
Perfect
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D
Rating: 5 out of 5
Very good wine, however on the last order made the wine Héritage Cahors an 1152 2020 75cl 821821 , to turn to vinegar. Too bad I couldn't taste it for the first time.
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B
Rating: 5 out of 5
Superb wines and exceptional customer service+ fast delivery.
C
Rating: 5 out of 5
perfect
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L
Rating: 4 out of 5
The delivery just before Christmas was excellent, and the communication and follow-up excellent. On the other hand, be careful when naming your products online, because I was actually hoping to have a real assortment of cheeses delivered with your bottle (which would be a nice idea, don't you think) and not a kit with a piece of wood and knives.
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J
Rating: 5 out of 5
Excellent, to be recommended, we will certainly repeat our previous order. Thank you
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C
Rating: 5 out of 5
Perfect! And delivered before Christmas. Thank you
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T
Rating: 1 out of 5
50% more expensive than in physical stores! And does not respond to complaints!!! Forget eCommerce !!!
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C
Rating: 5 out of 5
My parents love maury. When Dad was working on the luggage, he always brought some back for Mama.
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P
Rating: 5 out of 5
Excellent wine Very fast and careful delivery
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P
Rating: 5 out of 5
Now faithful to Naturae Syrah, with its delicate finesse
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C
Rating: 5 out of 5
Delivery on time and parcels in good condition. Excellent service
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M
Rating: 5 out of 5
Fast, efficient delivery
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G
Rating: 5 out of 5
Super served
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J
Rating: 5 out of 5
Everything went perfectly.
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J
Rating: 5 out of 5
Well-balanced wine, perfect for all occasions
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J
Rating: 5 out of 5
Nothing to say
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M
Rating: 5 out of 5
order well received, very fast delivery, very pleasant switchboard operator and wines exceptional value for money
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G
Rating: 1 out of 5
The image of the box does not correspond to the bottles inside. And the description of the bottles below is not really visible, so I'm disappointed with my purchase.
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F
Rating: 5 out of 5
thank you for your professionalism
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C
Rating: 4 out of 5
Very good wine- ordered again- Poor communication with the transport process- End well done!
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D
Rating: 5 out of 5
The elixirs I ordered were well received, very quickly and in perfect condition. The experience of choosing and buying on the site was without doubt one of the most pleasant and efficient I've ever experienced!
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F
Rating: 5 out of 5
Excellent
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Y
Rating: 5 out of 5
I give you an excellent rating and five stars. Mr Yvon Poras
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R
Rating: 5 out of 5
Perfect quality, fast delivery.
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H
Rating: 1 out of 5
Wooden case damaged.
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Y
Rating: 5 out of 5
Excellent
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C
Rating: 5 out of 5
Excellent exchange with your sales representative.
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D
Rating: 5 out of 5
All arrived in 1 piece and can't wait to try my new wine. I will use you again
V
Rating: 5 out of 5
Excellent wine, fast delivery However, Chronopost zero !!!! Zero !!!!! Third order from you, two shipments with Chronopost problems
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C
Rating: 5 out of 5
Order received very quickly and very well packaged
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S
Rating: 4 out of 5
Very good wine that I love
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E
Rating: 5 out of 5
Top
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