Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 1, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Fast and efficient service. I recommend it!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very fast service and excellent wines
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Always delivered in record time with attentive delivery drivers.that's rare!!! !
Translated reviews
V
Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2021
In English please; en español oder auf Deutsch
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Very easy to order
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Excellent service
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Site well done especially for people like me who are not very gifted with new technology perfect delivery in quality packaging with in addition thanks from a company manager so very good
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
So far, I can only say that the delivery went very well. The crates arrived well protected and without any damage. See you later for the tasting notes.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
never disappointed
Translated reviews
Response from Gérard bertrand
We thank you for your confidence and hope to continue to do so for your future orders. E. Bazin E Commerce Manager
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
very well presented, accessible
Translated reviews
Response from Gérard bertrand
We thank you for your confidence and hope to continue to do so for your future orders. E. Bazin E Commerce Manager
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Correct
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Perfect! Easy to navigate
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good, impeccable service, careful and attentive. I can't think of anything better and I love good wine, thank you Gérard.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Very intuitive site, impeccable delivery and packaging times and top-notch service. What's more, Gérard's wines are wonderful.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Very satisfied. Fast delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
Fast and efficient
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Always ready to satisfy you. Hats off to you!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
The site could do with a little simplification, with a choice of red, white and sparkling wines in the price category.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
Clear site, easy navigation, order received on time
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
fine
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Azer
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
very fast, trouble-free delivery
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Very good customer experience for my order. Simple, fast and very high quality wines. Thanks again!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Azer
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2021
Functional, interesting to browse, very pleasant
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/09/2021
PERFECT!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/09/2021
easy ordering, fast delivery and solid packaging
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/09/2021
Ordered on Friday 17/09 and delivered in Belgium on 22/09. Impeccable packaging. Service ????
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/09/2021
Very good
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/09/2021
Delivery on time, quality as usual, never disappointed.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/09/2021
Well done! Very short deadlines, perfectly respected. Much appreciated.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/09/2021
quick and easy
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2021
Very good. I recommend
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/09/2021
Very good site and easy to use
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/09/2021
perfect , fast and safe delivery .
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/09/2021
Fast delivery, very well protected products. Great!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2021
Very good. Very fast delivery. Excellent with a whole meal and especially with goat's cheese.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/08/2021
??, top, listening!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/08/2021
Easy to navigate
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2021
Flexibility and efficiency
Translated reviews
We use cookies for audience measurement and improving user experience.