Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1, 4 and 5 stars

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A
Aureacutelia L.
Rating: 5 out of 5
following a purchase from 18/04/2026
I benefited from the 'free magnum' offer for the purchase of 12 bottles of Grey White. Smooth order. I had made a mistake in the delivery address, responsive customer service. And quick delivery within the communicated deadlines.
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Pascal R.
Rating: 5 out of 5
following a purchase from 30/04/2026
Perfect
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D
Daniel C.
Rating: 5 out of 5
following a purchase from 29/04/2026
Perfect
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F
Frederic B.
Rating: 5 out of 5
following a purchase from 29/04/2026
PERFECT AS USUAL
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K
Karine R.
Rating: 5 out of 5
following a purchase from 28/04/2026
Top super well packaged
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Philippe T.
Rating: 4 out of 5
following a purchase from 28/04/2026
Nothing to report
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F
Florence S.
Rating: 5 out of 5
following a purchase from 28/04/2026
the ordered wine (grey-white) is a pleasant rosé...
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Nicolas C.
Rating: 5 out of 5
following a purchase from 27/04/2026
Perfect
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E
Eric B.
Rating: 5 out of 5
following a purchase from 27/04/2026
In addition to all the good things I think about this summer rosé for several years, I salute and thank the company Gérard-Bertrand for the speed of delivery and the particular quality of the packaging offering maximum protection! Order placed on Sunday and delivery at the relay point on Wednesday... Thank you and see you soon for a new order: 'the heresy' to discover!
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D
Dominique C.
Rating: 5 out of 5
following a purchase from 27/04/2026
ok everything is perfect
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Magali V.
Rating: 5 out of 5
following a purchase from 27/04/2026
Quick reception of the packages, the wine is very good!
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F
Francois V.
Rating: 5 out of 5
following a purchase from 27/04/2026
Delivery as expected, tasted grenache, very good
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Xavier A.
Rating: 5 out of 5
following a purchase from 26/04/2026
Very good
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Jean-Jacques B.
Rating: 5 out of 5
following a purchase from 26/04/2026
2nd package delivered today, so no problem
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R
Robert P.
Rating: 5 out of 5
following a purchase from 26/04/2026
Top
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Guillaume L.
Rating: 5 out of 5
following a purchase from 26/04/2026
Well received my packages
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D
Dina R.
Rating: 4 out of 5
following a purchase from 26/04/2026
Package delivered quickly. However, the wooden box was slightly damaged upon unpacking.
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B
Branko B.
Rating: 1 out of 5
following a purchase from 26/04/2026
No information on the number of packages which creates confusion and no one to contact despite the emails sent
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Michel K.
Rating: 5 out of 5
following a purchase from 26/04/2026
Perfect
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Frederic M.
Rating: 5 out of 5
following a purchase from 26/04/2026
Delivery in accordance with the order, customer service responsive to requests
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Rodriguez F.
Rating: 5 out of 5
following a purchase from 26/04/2026
Excellent
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Pierre G.
Rating: 5 out of 5
following a purchase from 25/04/2026
Very good delivery
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Ghislaine R.
Rating: 5 out of 5
following a purchase from 24/04/2026
Excellent
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J
Jean-Luc V.
Rating: 5 out of 5
following a purchase from 24/04/2026
Nothing
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Solene N.
Rating: 5 out of 5
following a purchase from 24/04/2026
Fast and compliant delivery!
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M
Martine C.
Rating: 5 out of 5
following a purchase from 23/04/2026
Excellent wine
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Laurent D.
Rating: 5 out of 5
following a purchase from 23/04/2026
excellent rosé fast delivery thank you
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M
Manon C.
Rating: 5 out of 5
following a purchase from 22/04/2026
Exceptional wines
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J
Jean-Michel B.
Rating: 5 out of 5
following a purchase from 22/04/2026
Satisfactory
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Jean Claude R.
Rating: 5 out of 5
following a purchase from 22/04/2026
Delivery on time
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Arnaud L.
Rating: 5 out of 5
following a purchase from 22/04/2026
Small bug in delivery, but the wine is excellent I recommend!
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Laurence N.
Rating: 5 out of 5
following a purchase from 22/04/2026
Very good
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G
Gilles L.
Rating: 5 out of 5
following a purchase from 22/04/2026
Everything went very well
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Neil M.
Rating: 5 out of 5
following a purchase from 21/04/2026
Great customer service. Love the wine.
M
Max L.
Rating: 5 out of 5
following a purchase from 21/04/2026
Perfect order as usual!
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Michel N.
Rating: 5 out of 5
following a purchase from 20/04/2026
Very nice house with very good wine and very close to these clients and attentive. Thank you
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D
Dimitry V.
Rating: 5 out of 5
following a purchase from 20/04/2026
In line with my expectations
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D
Didier T.
Rating: 5 out of 5
following a purchase from 19/04/2026
4
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Joseph R.
Rating: 5 out of 5
following a purchase from 19/04/2026
Great
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Nicolas R.
Rating: 5 out of 5
following a purchase from 18/04/2026
Perfect
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