Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1 and 5 stars

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S
Serge A.
Rating: 5 out of 5
following a purchase from 18/10/2025
Well received, well packaged... perfect
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Laurence B.
Rating: 5 out of 5
following a purchase from 18/10/2025
Very good
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Robert H.
Rating: 5 out of 5
following a purchase from 17/10/2025
Order successful. Thank you
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Hans-Peter M.
Rating: 5 out of 5
following a purchase from 14/10/2025
Fast and reliable delivery. The wine Heresy is superb.
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Deborah B.
Rating: 5 out of 5
following a purchase from 15/10/2025
This wine is excellent thank you very much. Very fast delivery.
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Adriana L.
Rating: 5 out of 5
following a purchase from 14/10/2025
Professionalism. Everything perfect
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Celine V.
Rating: 5 out of 5
following a purchase from 13/10/2025
nothing to say always perfect
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Delphine D.
Rating: 5 out of 5
following a purchase from 09/10/2025
Package well received but placed in the highest locker compartment so impossible to grab it
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Alain L.
Rating: 5 out of 5
following a purchase from 10/10/2025
Good in every way
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Anne L.
Rating: 5 out of 5
following a purchase from 09/10/2025
Order arrived well, wine of very very good quality, pure happiness thank you
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Mme C.
Rating: 5 out of 5
following a purchase from 10/10/2025
Very good experience; good wine. Order received very quickly; very serious company: Bravo
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Daniel D.
Rating: 5 out of 5
following a purchase from 07/10/2025
fast delivery - in accordance with my order
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Christine D.
Rating: 5 out of 5
following a purchase from 09/10/2025
the ordered wines are well appreciated. fast delivery and top packaging
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Jean-Michel B.
Rating: 5 out of 5
following a purchase from 08/10/2025
Very satisfied
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Philippe C.
Rating: 5 out of 5
following a purchase from 08/10/2025
Dear Gérard, your wines are excellent! Congratulations.
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Pierre S.
Rating: 5 out of 5
following a purchase from 07/10/2025
IMPECCABLE HANDLING OF THE ORDER: speed, flow of information on tracking and perfect delivery!
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Philippe B.
Rating: 5 out of 5
following a purchase from 07/10/2025
I appreciate this warm wine but light 'well fruity! I love Gérard Bertrand wines and I appreciate the very reasonable shipping costs!
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Didier R.
Rating: 5 out of 5
following a purchase from 06/10/2025
Top fast delivery
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Michel G.
Rating: 5 out of 5
following a purchase from 06/10/2025
We discovered this white wine in a restaurant and were satisfied with its quality, so we placed an order for ourselves and also to gift to friends
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Jean Marc M.
Rating: 5 out of 5
following a purchase from 06/10/2025
Quality of products, quality of delivery service. Excellent brand
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Jean-Claude M.
Rating: 5 out of 5
following a purchase from 05/10/2025
Perfect
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Olivier R.
Rating: 5 out of 5
following a purchase from 04/10/2025
Far from the producer... so ordering from a distance is perfect
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Claude D.
Rating: 5 out of 5
following a purchase from 04/10/2025
Super perfect
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Philippe P.
Rating: 5 out of 5
following a purchase from 04/10/2025
TOP TIMING
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Adrien P.
Rating: 1 out of 5
following a purchase from 04/10/2025
I ordered 12 bottles and I received 11
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Monique G.
Rating: 1 out of 5
following a purchase from 01/10/2025
thank you I ordered non-alcoholic rosé this is not what I received
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Amanda P.
Rating: 5 out of 5
following a purchase from 03/10/2025
Perfect!
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Alain R.
Rating: 5 out of 5
following a purchase from 02/10/2025
Purchase, transport, delivery all went well. Now just need to taste it.
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Richard D.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent
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Patrice C.
Rating: 5 out of 5
following a purchase from 02/10/2025
Perfect order and delivery
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Alain D.
Rating: 5 out of 5
following a purchase from 01/10/2025
Good phone support to resolve a payment issue. Fast delivery and well tracked.
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Alain B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Impeccable
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Catherine M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Easy to order and quickly shipped. Hampton Water Bubly is a wine of excellent quality, and it accompanied us throughout the meal. But it's not surprising when you know the quality of Gérard Bertrand's wines, even if this wine is 'born in France and raised in the Hampton'. Really worth trying!
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Vasen D.
Rating: 1 out of 5
following a purchase from 28/09/2025
Hello, some issues with delivery, otherwise the experience remains perfect, just need to taste
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Gilles M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Impeccable delivery with a short delay. The wines are presented in wooden cases. Now a bit of rest in the cellar before tasting.
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Jean-Louis A.
Rating: 5 out of 5
following a purchase from 26/09/2025
Everything is just QUALITY! Package tracking, fast delivery, and excellent product.
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Jean- Jacques C.
Rating: 5 out of 5
following a purchase from 28/09/2025
Satisfied
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Frederic B.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very nice house that sells good products
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Geoffroy H.
Rating: 5 out of 5
following a purchase from 27/09/2025
Fast delivery. Organic rosé without sulfites
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Frederic B.
Rating: 5 out of 5
following a purchase from 27/09/2025
Top delivery. Well-protected bottles. Nothing to complain about
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