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J
Rating: 5 out of 5
perfect
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
Summary of reviews
The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
Reviews 1 and 5 stars
Reset filtersF
Rating: 1 out of 5
The collis arrived by DPD, notifying us by e-mail at 7.43am and delivered at 8.30am. Luckily I was still there. It's the same every time, they deliver without warning.
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C
Rating: 5 out of 5
The service was perfect, professional, fast and the wines are fantastic. Thank you so much!
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G
Rating: 5 out of 5
Perfectly satisfied with my order.
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G
Rating: 5 out of 5
Very professional and fast. Nice surprises with new wines, good value for money and always the impeccable classics.
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M
Rating: 5 out of 5
On-time delivery/ordering of a well-known and appreciated product
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M
Rating: 5 out of 5
Quality express delivery
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G
Rating: 5 out of 5
Fast delivery. Good product
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M
Rating: 5 out of 5
Des vins fins dans toutes les gammes de prix
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P
Rating: 5 out of 5
Very good wine "Autrement", which one does not tire and organic moreover, reliable and serious interface... I am very happy with the house...
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J
Rating: 1 out of 5
I have not received the parcel
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C
Rating: 5 out of 5
Perfect, nothing to say. Would recommend
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B
Rating: 5 out of 5
As usual, very good wines
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Y
Rating: 5 out of 5
order of 2 parcels of 12 bottles these parcels arrived on 2 days with reception of the first one I was not warned that this sending was done on 2 days obliged to call the conveyor who confirms me the sending on 2 days
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M
Rating: 5 out of 5
It was my first direct order, everything was perfect, thank you.
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J
Rating: 5 out of 5
Perfect on time
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W
Rating: 5 out of 5
Perfect
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F
Rating: 5 out of 5
Ok
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Y
Rating: 5 out of 5
Order received on time
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Response from Gérard bertrand
Thank you for your feedback
F
Rating: 5 out of 5
The wine was not easy to find and actually I wanted the 2020 and 2022 like this had written mail but received no reply... best regards from Germany and Italy ... frank Mayerhöfer
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J
Rating: 5 out of 5
Very very good wine, a very nice experience
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L
Rating: 5 out of 5
PERFECT
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A
Rating: 5 out of 5
Hello, we like your wines very much, and are in the process of introducing them to our friends.
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S
Rating: 5 out of 5
excellent service
J
Rating: 5 out of 5
the wine is good and of good quality, the bottles are beautiful and original.
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M
Rating: 5 out of 5
Very good, it's just a shame that buying from the owner is more expensive than on retailer sites.
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L
Rating: 5 out of 5
As usual! Fast delivery and exquisite wines
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L
Rating: 5 out of 5
Ordered smoothly, efficient website Fast delivery
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S
Rating: 5 out of 5
I've been a customer of G.Bertrand's for years and I also really enjoy visiting the Domaine. I live 4 hours away, so it's not every 4th morning. I dined at l'Hospitalet Beach in September, which was very good, and Une La Sauvageonne 2020 made our day. I went to the home cellar to buy a 75cl 2020. I was told there were only magnums in 2020 and 2021, 75cl. Duly noted. Bought 2 magnums and 2 75cl. I found on your website 75cl 2020 !!! Which I received. Explanations welcome
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B
Rating: 5 out of 5
Magnifico producto. Seriedad en las fechas del envío. Un gusto.
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L
Rating: 5 out of 5
excellent
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S
Rating: 5 out of 5
Satisfied with every purchase. Great delivery. Thank you
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D
Rating: 5 out of 5
Fast delivery and high-quality packaging
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M
Rating: 5 out of 5
The book is for my son-in-law, I'll give my opinion when he's read it...
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P
Rating: 5 out of 5
Beautiful numbered box Beautiful bottle But not yet tasted But rarely disappointed by your wines
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R
Rating: 5 out of 5
Everything is perfect.
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P
Rating: 5 out of 5
Everything is perfect
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F
Rating: 5 out of 5
Fast. Compliant. Efficient!
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V
Rating: 5 out of 5
Top
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E
Rating: 5 out of 5
impeccable
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