Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 1 and 5 stars

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M
Michelle L.
Rating: 5 out of 5
following a purchase from 08/03/2024
Well received. No problem
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Philippe H.
Rating: 5 out of 5
following a purchase from 06/03/2024
Everything was perfect: the order, the follow-up, the packaging and the delivery. Thank you very much
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Cyrille P.
Rating: 5 out of 5
following a purchase from 05/03/2024
Perfect service from order to delivery.
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Marie France P.
Rating: 5 out of 5
following a purchase from 04/03/2024
wine delivered very quickly not yet tasted! I let it rest a little!
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Catherine N.
Rating: 5 out of 5
following a purchase from 04/03/2024
Very good product, previously tasted in a restaurant
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Dimitri V.
Rating: 5 out of 5
following a purchase from 04/03/2024
Great delivery, everything is perfect!
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Xavier F.
Rating: 1 out of 5
following a purchase from 02/03/2024
Hello, The wooden crate was sent broken (the delivery box was in perfect condition). It's a miracle that the bottles didn't break in transit.
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Najet A.
Rating: 5 out of 5
following a purchase from 01/03/2024
Everything was in order and delivered on time
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Eric L.
Rating: 5 out of 5
following a purchase from 01/03/2024
I was delivered very quickly. My bottles were very well packaged. The price is just right for me and the quality is spot on. Many thanks++.
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Luce B.
Rating: 5 out of 5
following a purchase from 29/02/2024
Received twice, everything was in order
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Emilie F.
Rating: 5 out of 5
following a purchase from 28/02/2024
Delivery on time, bottles well protected, and of course, what a pleasure to be able to find these bottles while living far from the estate! Thank you so much!
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Gilles L.
Rating: 5 out of 5
following a purchase from 27/02/2024
At the top
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Simon M.
Rating: 5 out of 5
following a purchase from 28/02/2024
Fast and good packaging
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Elisabeth C.
Rating: 5 out of 5
following a purchase from 28/02/2024
Order arrived very quickly.
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Sylvia H.
Rating: 5 out of 5
following a purchase from 27/02/2024
well received.
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Frank T.
Rating: 5 out of 5
following a purchase from 25/02/2024
Order received in a few days, very well packaged with very good quality products that I will be able to enjoy over the coming months.
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Claude V.
Rating: 5 out of 5
following a purchase from 23/02/2024
A little complicated to place my order and no solution to correct it (I didn't need the gift wrapping, but impossible to remove it).
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Claude L.
Rating: 5 out of 5
following a purchase from 22/02/2024
Perfectly satisfied
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Elisabeth J.
Rating: 5 out of 5
following a purchase from 21/02/2024
Fast shipping
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Evelyne A.
Rating: 5 out of 5
following a purchase from 20/02/2024
Fast shipping - good value wine
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Richard S.
Rating: 5 out of 5
following a purchase from 18/02/2024
all 3 are good!
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Maryvonne S.
Rating: 5 out of 5
following a purchase from 17/02/2024
Never disappointed. Very good affordable wine. Tested a few more expensive wines and found them to be excellent.
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Jason G.
Rating: 5 out of 5
following a purchase from 17/02/2024
Very good wine! And very fast delivery. Thank you very much!
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Remi C.
Rating: 5 out of 5
following a purchase from 17/02/2024
Perfect
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Maritta R.
Rating: 5 out of 5
following a purchase from 16/02/2024
I am very satisfied. The order was delivered very quickly.
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Philippe O.
Rating: 5 out of 5
following a purchase from 16/02/2024
Easy ordering. Hassle-free delivery.
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Monique H.
Rating: 5 out of 5
following a purchase from 15/02/2024
Nice articles. Very nice. Fast delivery. Good
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Dieter D.
Rating: 5 out of 5
following a purchase from 15/02/2024
Impeccable.
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Didier T.
Rating: 5 out of 5
following a purchase from 14/02/2024
Excellent service
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Patrice T.
Rating: 5 out of 5
following a purchase from 12/02/2024
nothing to complain about, excellent.
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J-François B.
Rating: 5 out of 5
following a purchase from 13/02/2024
Speed, perfect packaging and above all the quality of the product ordered, which I already knew.
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Frederic B.
Rating: 5 out of 5
following a purchase from 12/02/2024
PERFECT
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Sabine B.
Rating: 1 out of 5
following a purchase from 02/02/2024
Package not delivered thank you for refunding me
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Anne-Parie C.
Rating: 5 out of 5
following a purchase from 08/02/2024
order arrived quickly and "without breakage".... I like this rosé and this chardonnay that I already knew... next order I will explore the red wines... I recommend Gérard-Bertrand...
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Pierre V.
Rating: 5 out of 5
following a purchase from 09/02/2024
Perfect
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Anne Louise Schelin S.
Rating: 5 out of 5
following a purchase from 09/02/2024
You give me excellent service and wine
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Marion C.
Rating: 5 out of 5
following a purchase from 08/02/2024
very reactive, I received the order within 48h, Thank you
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Marc R.
Rating: 5 out of 5
following a purchase from 08/02/2024
Simply perfect!
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Mireille S.
Rating: 5 out of 5
following a purchase from 07/02/2024
I ordered for a gift that he will receive in April so for the moment I can't talk about it.
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Jean Z.
Rating: 5 out of 5
following a purchase from 07/02/2024
matches the description, nice gift idea that I hope will be appreciated by the recipient
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