Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 3, 4 and 5 stars

Reset filters
F
Franck C.
Rating: 2 out of 5
following a purchase from 18/04/2025
18 bottles delivered, or 3 boxes and 3 deliveries in 6 days ...
Translated reviews
I
Isabelle R.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.
Translated reviews
H
Hartwig B.
Rating: 3 out of 5
following a purchase from 16/04/2025
Transport costs are too high!
Translated reviews
G
Gerard B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Hello, they are very professional... Enguerrand is very valuable for advice.
Translated reviews
O
Olivier M.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good trickster.
Translated reviews
D
Daniel F.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast shipping, perfectly packaged. If only the wine world could take a cue from Gérard Bertrand.
Translated reviews
J
Jacques C.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very fast delivery.
Translated reviews
J
Jf P.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast delivery. Well-packaged products. Very good value for money for the wine!
Translated reviews
P
Patrick B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Perfect.
Translated reviews
S
Sandrine C.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very satisfied.
Translated reviews
A
Alain R.
Rating: 5 out of 5
following a purchase from 14/04/2025
Well received, I am very satisfied with my order, thank you.
Translated reviews
P
Patrick B.
Rating: 5 out of 5
following a purchase from 14/04/2025
Fast, perfect packaging.
Translated reviews
M
Marie-jeanne H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good wines.
Translated reviews
F
Frederic B.
Rating: 5 out of 5
following a purchase from 13/04/2025
Impeccable service.
Translated reviews
C
Christophe B.
Rating: 5 out of 5
following a purchase from 10/04/2025
We like the Art de Vivre red wine, the bottle is original. Welcome discount appreciated. Quick order processing. Delivery was okay.
Translated reviews
G
Gerald B.
Rating: 5 out of 5
following a purchase from 12/04/2025
Order was compliant and fast. Very happy. Thank you
Translated reviews
M
Martine C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Fast. The wines are excellent. Well done.
Translated reviews
P
Philippe B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Delivery well tracked despite the issues with an incorrect address at the start. Efficient information and execution
Translated reviews
S
Stephane D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very good
Translated reviews
C
Christophe J.
Rating: 4 out of 5
following a purchase from 08/04/2025
It's a shame that products with attractive discounts are only available in packs of 6 or in magnum.
Translated reviews
V
Veronique R.
Rating: 5 out of 5
following a purchase from 09/04/2025
Fast shipping, very friendly staff on the phone and very responsive
Translated reviews
E
Enguerrand B.
Rating: 5 out of 5
following a purchase from 09/04/2025
Everything went well
Translated reviews
A
Alexander F.
Rating: 5 out of 5
following a purchase from 09/04/2025
The art of living red and rosé are sure values.... Excellent
Translated reviews
P
Patrick R.
Rating: 5 out of 5
following a purchase from 08/04/2025
everything perfect
Translated reviews
C
Christian L.
Rating: 4 out of 5
following a purchase from 08/04/2025
Very good
Translated reviews
D
Dominique D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Still just perfect.
Translated reviews
J
Julien G.
Rating: 5 out of 5
following a purchase from 07/04/2025
quick and efficient RAS
Translated reviews
M
Martine C.
Rating: 5 out of 5
following a purchase from 07/04/2025
Fast delivery
Translated reviews
J
Jocelyne F.
Rating: 5 out of 5
following a purchase from 06/04/2025
Everything is perfect: the wine and the delivery.
Translated reviews
C
Caroline C.
Rating: 5 out of 5
following a purchase from 07/04/2025
We haven't tasted it yet but the delivery was made in 24 hours, everything very well packaged, top service!
Translated reviews
N
Newsletter S.
Rating: 4 out of 5
following a purchase from 06/04/2025
The 1877 Saint Chinian is very good. We liked the 873 Minervois less. Thank you
Translated reviews
J
Jean francois S.
Rating: 4 out of 5
following a purchase from 06/04/2025
.
Translated reviews
E
Evelyne M.
Rating: 5 out of 5
following a purchase from 06/04/2025
I am very satisfied with the service, both in terms of wine quality and ordering and shipping conditions. Thank you.
Translated reviews
B
Benjamin R.
Rating: 5 out of 5
following a purchase from 05/04/2025
Fast delivery and products matching the description
Translated reviews
P
Pascal R.
Rating: 5 out of 5
following a purchase from 05/04/2025
Perfect from order to delivery, just need to taste it now.
Translated reviews
J
Jordan P.
Rating: 5 out of 5
following a purchase from 04/04/2025
Very good
Translated reviews
P
Philippe A.
Rating: 5 out of 5
following a purchase from 05/04/2025
Top as usual... quality wines bbbb
Translated reviews
J
Jean M.
Rating: 5 out of 5
following a purchase from 03/04/2025
Fast delivery, within the expected timeframe. Perfect
Translated reviews
M
Martin S.
Rating: 5 out of 5
following a purchase from 03/04/2025
Perfect
Translated reviews
G
Grant R.
Rating: 5 out of 5
following a purchase from 04/04/2025
This is my second order from Gérard Bertrand : the ordering process is simple. The delivery efficient. The price is great. And the wine, as always, is excellent.
We use cookies for audience measurement and improving user experience.