Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
5 2 271 89% 4 148 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.

Reviews 2, 3, 4 and 5 stars

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D
Denis C.
Rating: 5 out of 5
following a purchase from 25/04/2025
Impeccable
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Eric C.
Rating: 5 out of 5
following a purchase from 24/04/2025
PERFECT, nothing to report
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Viviane V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Satisfied, package arrived intact and next to my home Thank you.
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Alexandre A.
Rating: 5 out of 5
following a purchase from 24/04/2025
Just perfect
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Cyril V.
Rating: 5 out of 5
following a purchase from 24/04/2025
Excellent communication, very satisfied
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Denis T.
Rating: 5 out of 5
following a purchase from 23/04/2025
Delivery in 48 hours as planned, careful packaging, now just to enjoy
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Werner J.
Rating: 5 out of 5
following a purchase from 23/04/2025
excellent process in ordering and delivery. Taste-wise, an outstanding wine.
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Nathalie R.
Rating: 5 out of 5
following a purchase from 23/04/2025
Carefully packaged order, everything went well with the delivery Perfect
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Marie-Helene G.
Rating: 5 out of 5
following a purchase from 22/04/2025
A small note about the delivery. The delivery person refused to take the package up to the 5th floor with the elevator.
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Natalie L.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good.
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Rene-Gabin B.
Rating: 5 out of 5
following a purchase from 21/04/2025
Very good service, very sturdy box, thank you.
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Franck C.
Rating: 2 out of 5
following a purchase from 18/04/2025
18 bottles delivered, or 3 boxes and 3 deliveries in 6 days ...
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Isabelle R.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.
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Hartwig B.
Rating: 3 out of 5
following a purchase from 16/04/2025
Transport costs are too high!
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Gerard B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Hello, they are very professional... Enguerrand is very valuable for advice.
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Olivier M.
Rating: 4 out of 5
following a purchase from 16/04/2025
Very good trickster.
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Daniel F.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast shipping, perfectly packaged. If only the wine world could take a cue from Gérard Bertrand.
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Jacques C.
Rating: 5 out of 5
following a purchase from 16/04/2025
Very fast delivery.
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Jf P.
Rating: 5 out of 5
following a purchase from 16/04/2025
Fast delivery. Well-packaged products. Very good value for money for the wine!
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Patrick B.
Rating: 5 out of 5
following a purchase from 16/04/2025
Perfect.
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Sandrine C.
Rating: 5 out of 5
following a purchase from 06/04/2025
Very satisfied.
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Alain R.
Rating: 5 out of 5
following a purchase from 14/04/2025
Well received, I am very satisfied with my order, thank you.
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Patrick B.
Rating: 5 out of 5
following a purchase from 14/04/2025
Fast, perfect packaging.
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Marie-Jeanne H.
Rating: 5 out of 5
following a purchase from 14/04/2025
Very good wines.
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Frederic B.
Rating: 5 out of 5
following a purchase from 13/04/2025
Impeccable service.
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Christophe B.
Rating: 5 out of 5
following a purchase from 10/04/2025
We like the Art de Vivre red wine, the bottle is original. Welcome discount appreciated. Quick order processing. Delivery was okay.
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Gerald B.
Rating: 5 out of 5
following a purchase from 12/04/2025
Order was compliant and fast. Very happy. Thank you
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Martine C.
Rating: 5 out of 5
following a purchase from 11/04/2025
Fast. The wines are excellent. Well done.
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Philippe B.
Rating: 5 out of 5
following a purchase from 10/04/2025
Delivery well tracked despite the issues with an incorrect address at the start. Efficient information and execution
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Stephane D.
Rating: 5 out of 5
following a purchase from 09/04/2025
Very good
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Christophe J.
Rating: 4 out of 5
following a purchase from 08/04/2025
It's a shame that products with attractive discounts are only available in packs of 6 or in magnum.
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Veronique R.
Rating: 5 out of 5
following a purchase from 09/04/2025
Fast shipping, very friendly staff on the phone and very responsive
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Enguerrand B.
Rating: 5 out of 5
following a purchase from 09/04/2025
Everything went well
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Alexander F.
Rating: 5 out of 5
following a purchase from 09/04/2025
The art of living red and rosé are sure values.... Excellent
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Patrick R.
Rating: 5 out of 5
following a purchase from 08/04/2025
everything perfect
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Christian L.
Rating: 4 out of 5
following a purchase from 08/04/2025
Very good
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Dominique D.
Rating: 5 out of 5
following a purchase from 08/04/2025
Still just perfect.
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Julien G.
Rating: 5 out of 5
following a purchase from 07/04/2025
quick and efficient RAS
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Martine C.
Rating: 5 out of 5
following a purchase from 07/04/2025
Fast delivery
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Jocelyne F.
Rating: 5 out of 5
following a purchase from 06/04/2025
Everything is perfect: the wine and the delivery.
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