The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.
I'm delighted with every aspect of my first order from Gerard Bertrand, from the purchase to the delivery, including the excellent protective packaging, it's been a faultless experience. Rest assured that this will not be my last order. Best regards.
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Michael R.
Rating: 4 out of 5
following a purchase from 25/12/2024
The transportation company was not professional The wine is great
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Anais T.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect
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Dilan K.
Rating: 5 out of 5
following a purchase from 10/06/2024
Very good wine, however on the last order made the wine Héritage Cahors an 1152 2020 75cl 821821 , to turn to vinegar. Too bad I couldn't taste it for the first time.
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Barbara W.
Rating: 5 out of 5
following a purchase from 23/12/2024
Superb wines and exceptional customer service+ fast delivery.
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cyril B.
Rating: 5 out of 5
following a purchase from 20/12/2024
perfect
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Laurent D.
Rating: 4 out of 5
following a purchase from 21/12/2024
The delivery just before Christmas was excellent, and the communication and follow-up excellent. On the other hand, be careful when naming your products online, because I was actually hoping to have a real assortment of cheeses delivered with your bottle (which would be a nice idea, don't you think) and not a kit with a piece of wood and knives.
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Jean Pierre L.
Rating: 5 out of 5
following a purchase from 22/12/2024
Excellent, to be recommended, we will certainly repeat our previous order. Thank you
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Corinne B.
Rating: 5 out of 5
following a purchase from 21/12/2024
Perfect! And delivered before Christmas. Thank you
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Chrystelle C.
Rating: 5 out of 5
following a purchase from 19/12/2024
My parents love maury. When Dad was working on the luggage, he always brought some back for Mama.
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Patricia F.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent wine Very fast and careful delivery
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Philippe L.
Rating: 5 out of 5
following a purchase from 17/12/2024
Now faithful to Naturae Syrah, with its delicate finesse
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Cedric H.
Rating: 5 out of 5
following a purchase from 17/12/2024
Delivery on time and parcels in good condition. Excellent service
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Marie-Sophie D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast, efficient delivery
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Gilbert P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Super served
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Jean-Louis M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything went perfectly.
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Joël H.
Rating: 5 out of 5
following a purchase from 14/12/2024
Well-balanced wine, perfect for all occasions
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Jean Claude D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Nothing to say
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MICHEL C.
Rating: 5 out of 5
following a purchase from 13/12/2024
order well received, very fast delivery, very pleasant switchboard operator and wines exceptional value for money
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François F.
Rating: 5 out of 5
following a purchase from 13/12/2024
thank you for your professionalism
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CARINE D.
Rating: 4 out of 5
following a purchase from 13/12/2024
Very good wine- ordered again- Poor communication with the transport process- End well done!
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Denis M.
Rating: 5 out of 5
following a purchase from 12/12/2024
The elixirs I ordered were well received, very quickly and in perfect condition. The experience of choosing and buying on the site was without doubt one of the most pleasant and efficient I've ever experienced!
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Frank T.
Rating: 5 out of 5
following a purchase from 02/12/2024
Excellent
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Yvon P.
Rating: 5 out of 5
following a purchase from 11/12/2024
I give you an excellent rating and five stars. Mr Yvon Poras
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Ralf P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect quality, fast delivery.
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Yann C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Excellent
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Claude C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent exchange with your sales representative.
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david H.
Rating: 5 out of 5
following a purchase from 10/12/2024
All arrived in 1 piece and can't wait to try my new wine. I will use you again
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Vincent B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent wine, fast delivery However, Chronopost zero !!!! Zero !!!!! Third order from you, two shipments with Chronopost problems
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Christelle D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Order received very quickly and very well packaged
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Serge S.
Rating: 4 out of 5
following a purchase from 09/12/2024
Very good wine that I love
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Eric J.
Rating: 5 out of 5
following a purchase from 09/12/2024
Top
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Agnes S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Yves O.
Rating: 5 out of 5
following a purchase from 08/12/2024
Superb... a little expensive!
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Bernard D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Price and delivery are fine, but I'll have to wait a little for the wine, as I'm currently suffering from agueusia following chemotherapy treatment. With the festive season upon us, I'll soon have some feedback, which I hope will be positive. See you soon then.
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Eric F.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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Nicole P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect very satisfied
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Christophe B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good and fast service.
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David Champion C.
Rating: 5 out of 5
following a purchase from 06/12/2024
Recipient very happy with the gift!
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Michel E.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast order processing and delivery, thank you
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