Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 3, 4 and 5 stars

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M
Michele R.
Rating: 5 out of 5
following a purchase from 28/08/2024
Everything is perfect and the order arrived safely and on time. Thank you
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Dominique B.
Rating: 4 out of 5
following a purchase from 27/08/2024
Top
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Marcel M.
Rating: 5 out of 5
following a purchase from 27/08/2024
Amazing! Quality wines at all levels, from table wines to grands crus, with good value for money. And organic too!
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Bertrand L.
Rating: 5 out of 5
following a purchase from 27/08/2024
Fast, efficient and well-protected products
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Philippe M.
Rating: 5 out of 5
following a purchase from 27/08/2024
very fast delivery
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Pierre S.
Rating: 5 out of 5
following a purchase from 26/08/2024
Very good
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Joël E.
Rating: 5 out of 5
following a purchase from 26/08/2024
Perfect
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Barbara W.
Rating: 5 out of 5
following a purchase from 26/08/2024
Exceptional wines, excellent, personalized customer service.
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Marron J.
Rating: 5 out of 5
following a purchase from 24/08/2024
fast, efficient service
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Rene D.
Rating: 4 out of 5
following a purchase from 22/08/2024
Good wines. Good service.
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Jerome C.
Rating: 5 out of 5
following a purchase from 22/08/2024
Everything was great.
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Marie Odile V.
Rating: 5 out of 5
following a purchase from 22/08/2024
Very good white wine
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Jean Pierre Geubel G.
Rating: 4 out of 5
following a purchase from 05/08/2024
Excellent quality product. Vintage 2023 totally different from the previous ones and much appreciated! on the other hand, the carriers are a black spot: delivery of 10 parcels in 3 x!!! obligation to reschedule the dates and free up time to wait for these carriers => DPD and DHL: rating: ZERO!
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christophe A.
Rating: 5 out of 5
following a purchase from 21/08/2024
the wine ordered is excellent for us, we recommend gérard bertrand
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Christophe S.
Rating: 5 out of 5
following a purchase from 21/08/2024
Fast delivery really satisfied Bottles all intact
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Michel C.
Rating: 4 out of 5
following a purchase from 21/08/2024
It's all good except for the delivery, as the wooden crate arrived broken, as did the dividers. It's a miracle that the blles remained intact.
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David C.
Rating: 5 out of 5
following a purchase from 21/08/2024
Super fast delivery, bravo! Numerous original bottles ideal for giving pleasure
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Claude G.
Rating: 5 out of 5
following a purchase from 20/08/2024
Always at the top of their game for the quality of their wonderful, sun-kissed wines, and for the speed with which orders are processed right through to delivery.
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Dominique D.
Rating: 4 out of 5
following a purchase from 17/08/2024
Great communication and perfect delivery times, the only small fault is the Chronopost delivery...
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Pascal R.
Rating: 5 out of 5
following a purchase from 18/08/2024
Fast delivery and well-protected parcel
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Manuel P.
Rating: 4 out of 5
following a purchase from 24/07/2024
Hello Following an order for six bottles of Hospitalas, I did receive the six bottles, but in a cardboard box when they were supposed to be in their wooden box. In the end, despite some delays, Mr Bazin, the person in charge of on- line orders, solved the problem to my complete satisfaction. Manuel Pires
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Frederic D.
Rating: 5 out of 5
following a purchase from 17/08/2024
no particular concerns
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Philipp B.
Rating: 5 out of 5
following a purchase from 16/08/2024
Everything top
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Klaus-Ulrich B.
Rating: 5 out of 5
following a purchase from 15/08/2024
Ordered a package with three wines. Order and delivery went flawlessly. Tasted the rosé wine, very good quality. Merci.
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Wolfram F.
Rating: 5 out of 5
following a purchase from 14/08/2024
Usual top quality, fast delivery, everything as you would wish for
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Pascal E.
Rating: 5 out of 5
following a purchase from 13/08/2024
Easy ordering Perfect delivery
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Yves C.
Rating: 5 out of 5
following a purchase from 13/08/2024
As good as ever
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Fabian M.
Rating: 5 out of 5
following a purchase from 13/08/2024
Order confrome, fast shipping. Perfect.
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Marcelle G.
Rating: 5 out of 5
following a purchase from 12/08/2024
Fast, products as expected, very pleasant wine
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Chantal B.
Rating: 5 out of 5
following a purchase from 11/08/2024
Very good wine.
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Anne-Marie D.
Rating: 5 out of 5
following a purchase from 12/08/2024
A very pleasant surprise. I liked the bottles and we were delighted with the contents!
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Chantal B.
Rating: 5 out of 5
following a purchase from 12/08/2024
To be repeated, very original bottles! 👍
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Lionel A.
Rating: 5 out of 5
following a purchase from 10/08/2024
Superb box, beautiful presentation and superb product
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Marie-Noelle M.
Rating: 5 out of 5
following a purchase from 10/08/2024
Very satisfied
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Claude P.
Rating: 5 out of 5
following a purchase from 09/08/2024
Fast delivery and very satisfied with the quality of the wines.
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Damien R.
Rating: 5 out of 5
following a purchase from 09/08/2024
Fast and accurate delivery. Very positive experience. No complaints
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Charles F.
Rating: 5 out of 5
following a purchase from 08/08/2024
Fast, compliant shipping. We'll wait a bit for the tasting...
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Bruno C.
Rating: 5 out of 5
following a purchase from 05/08/2024
Impeccable as always
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Benassar Ecuries de Marange C.
Rating: 5 out of 5
following a purchase from 04/08/2024
Excellent wine I recommend
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Daniel H.
Rating: 5 out of 5
following a purchase from 07/08/2024
Very good, fast shipping, I am very satisfied.
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