Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 3, 4 and 5 stars

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R
Roger C.
Rating: 5 out of 5
following a purchase from 18/07/2024
Ras
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Marcoux H.
Rating: 5 out of 5
following a purchase from 18/07/2024
No problem
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Markus H.
Rating: 5 out of 5
following a purchase from 18/07/2024
👍🏼
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Jean-Pierre V.
Rating: 5 out of 5
following a purchase from 16/07/2024
Impeccable
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Didier I.
Rating: 5 out of 5
following a purchase from 17/07/2024
Quality wine Fast delivery Top notch
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Serge A.
Rating: 5 out of 5
following a purchase from 17/07/2024
Rien a dire c 'est tres bien .
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Nathalie D.
Rating: 4 out of 5
following a purchase from 13/07/2024
Very satisfied! Would recommend.
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Philippe L.
Rating: 5 out of 5
following a purchase from 12/07/2024
Perfect, as on previous occasions. And always that Syrah that delights the palate.
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Jean-Marie G.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast, trouble-free delivery.
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Reine P.
Rating: 5 out of 5
following a purchase from 11/07/2024
Order processed very quickly
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Frank P.
Rating: 5 out of 5
following a purchase from 10/07/2024
Super-fast delivery. Impeccable service and products.
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Rene Marini M.
Rating: 3 out of 5
following a purchase from 09/07/2024
Late delivery. No customer service.
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Harald K.
Rating: 4 out of 5
following a purchase from 29/06/2024
Hello, I was very satisfied, but my French is not very good so I would have liked to receive an email in English. I thought it was great that you didn't need a signature for the wine package. It was extremely convenient. Sincerely Harald Kronseder
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Bastien C.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fast delivery, no worries
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Redoute M.
Rating: 5 out of 5
following a purchase from 07/07/2024
Everything was perfect, just 2 days later than the original delivery date. But no big deal.
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Dominique D.
Rating: 5 out of 5
following a purchase from 07/07/2024
Fast, perfect packaging 👍
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Susan D.
Rating: 5 out of 5
following a purchase from 06/07/2024
Excellent
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Veronique C.
Rating: 5 out of 5
following a purchase from 06/07/2024
Perfect! The wine remains to be drunk, but the decanter bottles are magnificent.
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Sara J.
Rating: 5 out of 5
following a purchase from 04/07/2024
Order delivered in 2 days. I love this wine.
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Stephane J.
Rating: 5 out of 5
following a purchase from 05/07/2024
Perfect service, contact to clarify the order. Delivery on the day announced. Nothing to say, it's pro
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Lionel N.
Rating: 3 out of 5
following a purchase from 03/07/2024
the wine is good but the expensive packaging is scratched
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Franck B.
Rating: 5 out of 5
following a purchase from 03/07/2024
......
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Krasimir B.
Rating: 5 out of 5
following a purchase from 03/07/2024
Good wine, superb service
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Gigon J.
Rating: 4 out of 5
following a purchase from 11/06/2024
Thank you
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C
Christophe L.
Rating: 3 out of 5
following a purchase from 28/06/2024
Perfect site but delivery in two separate parcels (without prior information). Not serious but not ideal.
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Mercedes D.
Rating: 5 out of 5
following a purchase from 29/06/2024
Everything was perfect
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Chrystelle R.
Rating: 5 out of 5
following a purchase from 29/06/2024
Very good anniversary product very good delivery
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Christine J.
Rating: 5 out of 5
following a purchase from 27/06/2024
It's always a pleasure to receive your parcels :-)
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Ghislain S.
Rating: 5 out of 5
following a purchase from 28/06/2024
as always, superb customer service and quality products
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Estelle C.
Rating: 5 out of 5
following a purchase from 26/06/2024
efficient delivery, quality products
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Claude H.
Rating: 5 out of 5
following a purchase from 25/06/2024
Very good service, fast delivery and excellent wine, I recommend.
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Pascal B.
Rating: 5 out of 5
following a purchase from 24/06/2024
Impeccable!
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Franck L.
Rating: 5 out of 5
following a purchase from 23/06/2024
Impeccable order taking and delivery
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Francois R.
Rating: 5 out of 5
following a purchase from 23/06/2024
Beautiful painted earthenware containers and very tasty contents, in white, rosé or red.
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Laurent A.
Rating: 5 out of 5
following a purchase from 18/06/2024
Extremely fast delivery Second order for this top-quality box set. I highly recommend it 👍
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Michael S.
Rating: 5 out of 5
following a purchase from 19/06/2024
Everything went smoothly 👍🏻
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Rebecca A.
Rating: 5 out of 5
following a purchase from 20/06/2024
See you next time!
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Jean Luc G.
Rating: 5 out of 5
following a purchase from 18/06/2024
Le vin est , à notre goût très bon , rapport qualité prix excellent mais nous avons été surpris par la rapidité de livraison,reçue le lendemain de la commande… mais alors pourquoi une communication en anglais pour un vigneron français 😩 ?
P
Patrik F.
Rating: 5 out of 5
following a purchase from 18/06/2024
Great service and quick delivery. Love it 🥰
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Bortoluzzi S.
Rating: 5 out of 5
following a purchase from 18/06/2024
Cde arrived on time and quickly, packaging of bottles well provided for transport.👍
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