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J
Rating: 5 out of 5
Fast delivery! As for the product order, I will give my opinion when I have tasted it
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 640 published reviews
Summary of reviews
Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.
Reviews 2, 3, 4 and 5 stars
Reset filtersC
Rating: 5 out of 5
Perfect
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H
Rating: 5 out of 5
Perfect for before summer and to prepare for the sunny heat, during summer to refresh moderately, and after summer to remember the good moments of summer
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A
Rating: 5 out of 5
Order perfectly managed, with impeccable tracking until delivery.
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G
Rating: 5 out of 5
Fast delivery, quality wine
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C
Rating: 5 out of 5
The delivery was fast and the packaging was particularly well done. The wine is very fruity, light and can be enjoyed as an aperitif or during a summer meal! Well done and thank you for your efficiency.
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S
Rating: 4 out of 5
Fast delivery, no breakage, just waiting to taste
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U
Rating: 5 out of 5
punctual delivery, great wines
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W
Rating: 5 out of 5
Very responsive, delivered in 24h!!
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Y
Rating: 5 out of 5
Perfect!
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J
Rating: 5 out of 5
I would like to order red and rosé wines without added sulfites. Can you give me the references? Thank you in advance
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L
Rating: 5 out of 5
superb discovery!
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E
Rating: 4 out of 5
Quality of packaging / bottle protection perfect. Communication with the seller very satisfactory. Not 5 * because one of the packages was delivered to my home and the other left 15km away, the same day by the same carrier!!
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J
Rating: 5 out of 5
Top delivery
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N
Rating: 5 out of 5
Perfect order and delivery - fast and excellent follow-up
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B
Rating: 5 out of 5
Order as expected. Deadline respected
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S
Rating: 5 out of 5
Perfect, very fast delivery
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S
Rating: 5 out of 5
Simple, fast, efficient!!!
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C
Rating: 5 out of 5
Perfect, delivery faster than expected!
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M
Rating: 3 out of 5
I really like this wine. But the delivery is painful. Boxes of 12 bottles left at the doorstep. I am 73 years old, I am a single woman, it's difficult for me. For this order, I had asked a man to come help me but unfortunately the order was delivered in 2 days. I had to manage for the second delivery.
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F
Rating: 4 out of 5
Good service
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P
Rating: 5 out of 5
Great customer experience > fast, notification received at every step, ideal packaging and pleasant and alert carrier. Perfect!
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A
Rating: 5 out of 5
Everything was perfect thank you
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S
Rating: 5 out of 5
Perfect quick delivery
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J
Rating: 5 out of 5
Very well advised and guided by your sales representative Mr. Bazin Endorgan
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A
Rating: 5 out of 5
Very good service, extra quality
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C
Rating: 5 out of 5
Great
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F
Rating: 5 out of 5
It's perfect, thank you
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F
Rating: 2 out of 5
Incomplete package
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A
Rating: 5 out of 5
Delivered super quickly
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V
Rating: 5 out of 5
Superb wines at prices for every budget
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A
Rating: 5 out of 5
Everything went very well for the delivery and the boxes were very sturdy.
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H
Rating: 5 out of 5
Excellent
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V
Rating: 5 out of 5
Perfect Very good product and correct delivery
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R
Rating: 5 out of 5
The order was uncomplicated and we received our wine much faster than expected. Best regards from Germany
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P
Rating: 5 out of 5
very good product my guests appreciated
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S
Rating: 5 out of 5
Response to ponder: Great for the quality of the packages Much less favorable for the reliability of the delivery date. I placed the order because the date was scheduled for Friday the 19th with a risk of Monday the 22nd. On Friday I receive a text or email (I can't remember) to inform me of a delivery on Monday the 22nd then another (a few hours later) for a delivery on the 24th. At that date I was not available. And then, another text for a delivery on Monday the 22nd. Not simple :)
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A
Rating: 5 out of 5
Nothing to report
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F
Rating: 5 out of 5
The order went very well, it was delivered quickly and everything was well packaged.
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B
Rating: 5 out of 5
Great service. I recommend.
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