Customer reviews of Gérard bertrand

Just a pity that for the shipment the bottles were slipped into a bubble wrap box and were not packed in a 6-bottle carton.

Very good wine for an evening with friends perfect even for a family meal to recommend and to recommend for the coming months

precise, fast, good follow-up

Good quality white wine not yet tested I hope to find the sensations known during my first tasting a few years ago Mr. Dapoigny

I still haven't received my entire order!!! I'm missing 12 large blue bottles!!!

The rosé is as always very good, but unfortunately the order did not arrive at my place and I had to pick it up 20km away in a shopping center! Since I am very limited on time because we are in peak season, that was absolutely not good. Additionally, there is someone at the reception from 07:00 to 22:00 at the delivery address! Maybe it will work better next time.

Nothing to report

I haven't tasted the wine yet. Delivery as expected. Very correct packaging.

Significant delay compared to the announced deadline, several times canceled and still not resolved! -Absence of presentation while the recipients were waiting at their home. Moreover, no possible delivery to 'La Poste' in case of absence, and especially no DPD pickup point nearby. The recipients had to go to Lunel! The package was still not there! They have to go back there while they live in Aimargues! And have an art gallery in L'Isle sur la Sorgue. Too bad! There are many villages. Fortunately, it's my family and they dared to inform me! Give your customers the choice of the delivery person! As far as I'm concerned, and thanks to you! this gift has only created problems.

Used to placing orders, no problem.

Rather satisfied

Beautiful experience

I had ordered the 2021 vintage, but the 2022 vintage was delivered without prior inquiries.

Normal transaction.

The order arrived after the agreed date.

Always without problem 🤙

Big confusion with the order, whether intentional or not? In any case, I remain in doubt. Offering a set of 6 bottles and only receiving one!!!!!!!

Impeccable, timing and taste!

Very good

Apart from a small error with the package in my order that was quickly resolved, I am satisfied with this company.

Good wine but logistics needs improvement

18 bottles delivered, or 3 boxes and 3 deliveries in 6 days ...

Very good service, but delivery was made 2 days before the indicated date! Fortunately, we were present.

Transport costs are too high!

Very good trickster.

It's a shame that products with attractive discounts are only available in packs of 6 or in magnum.

Very good

The 1877 Saint Chinian is very good. We liked the 873 Minervois less. Thank you

.

I did not expect the size of the package, the first bottle I open is corked ...

Exce6

well packaged delivery made to a relay point

The shipping costs were much higher than initially stated

Visually, delivery corresponds to the order.

2: Fast delivery. I know this wine and appreciate it.

bonjour je ne mets que 4 étoiles car erreur de livraison mais très bonne réaction du SAV merci

No complaints

Good

If you order wine in wooden crates, the wine is delivered in cartons and the crates empty. It's up to the recipient to make the necessary arrangements, just like at Ikea.

Perfect