Customer reviews of Gérard bertrand

N

Nathalie D.

Rating: 4 out of 5

Published on 24/07/2024 à 08h20 following a purchase from 13/07/2024

Very satisfied! Would recommend.

Translated reviews

R

Rene Marini M.

Rating: 3 out of 5

Published on 19/07/2024 à 14h08 following a purchase from 09/07/2024

Late delivery. No customer service.

Translated reviews

H

Harald K.

Rating: 4 out of 5

Published on 18/07/2024 à 18h29 following a purchase from 29/06/2024

Hello, I was very satisfied, but my French is not very good so I would have liked to receive an email in English. I thought it was great that you didn't need a signature for the wine package. It was extremely convenient. Sincerely Harald Kronseder

Translated reviews

L

Lionel N.

Rating: 3 out of 5

Published on 14/07/2024 à 19h43 following a purchase from 03/07/2024

the wine is good but the expensive packaging is scratched

Translated reviews

G

Gigon J.

Rating: 4 out of 5

Published on 10/07/2024 à 09h23 following a purchase from 11/06/2024

Thank you

Translated reviews

C

Christophe L.

Rating: 3 out of 5

Published on 09/07/2024 à 17h38 following a purchase from 28/06/2024

Perfect site but delivery in two separate parcels (without prior information). Not serious but not ideal.

Translated reviews

D

Daniel R.

Rating: 2 out of 5

Published on 17/06/2024 à 06h57 following a purchase from 04/06/2024

the order was delivered to a relay point and not to the address indicated. no delivery in switzerland bottles ordered with screw cap arrived with standard cap

Translated reviews

L

Lysiane G.

Rating: 4 out of 5

Published on 30/05/2024 à 05h33 following a purchase from 19/05/2024

Nothing to say, everything was perfect

Translated reviews

A

Alain B.

Rating: 2 out of 5

Published on 21/05/2024 à 06h27 following a purchase from 10/05/2024

well received my package perfect, a little disappointed by the wine, very good smell, fruity taste, the first time after a little impression of drinking red wine with water

Translated reviews

S

Solange E.

Rating: 2 out of 5

Published on 16/05/2024 à 20h40 following a purchase from 06/05/2024

I still haven't received my parcel chrono says my parcel is damaged I'm still waiting to receive my parcel

Translated reviews

P

Penelope C.

Rating: 3 out of 5

Published on 15/05/2024 à 09h43 following a purchase from 05/05/2024

Poorly packaged parcel, gift wrapping in folded kraft paper almost damaged, in short disappointed by the care taken with the parcel.

Translated reviews

G

Geoffroy C.

Rating: 3 out of 5

Published on 21/04/2024 à 15h01 following a purchase from 11/04/2024

The labels of my art de vivre boxes were glued on the drawing part.

Translated reviews

R

Roger B.

Rating: 4 out of 5

Published on 14/04/2024 à 17h31 following a purchase from 04/04/2024

well-designed site, easy to use, fast service

Translated reviews

S

Steeve L.

Rating: 4 out of 5

Published on 10/04/2024 à 11h02 following a purchase from 30/03/2024

Delivery by carrier complicated and time-consuming. Delivery day displayed wrong. But TOP shipping

Translated reviews

P

Philippe V.

Rating: 2 out of 5

Published on 09/04/2024 à 06h31 following a purchase from 28/03/2024

bonjour je pensais boire un vin plus fruité, mais en réalité c'est comme un vin blanc sec sans saveur. ceci n'est que mon appréciation et ne remet pas en cause votre travail bonne journée

Translated reviews

O

Olivier A.

Rating: 4 out of 5

Published on 15/03/2024 à 22h18 following a purchase from 04/03/2024

Very good

Translated reviews

J

Jack C.

Rating: 2 out of 5

Published on 11/03/2024 à 14h21 following a purchase from 01/03/2024

Boxes vides❗️❗️

Translated reviews

E

Eric Kuntz K.

Rating: 4 out of 5

Published on 07/03/2024 à 19h29 following a purchase from 26/02/2024

Nothing to say about the order about the delivery about the speed of shipment just disappointed for the engraving on the bottle which is just a simple stroke of pencil I expected a real small engraving but well 🤷🏻‍♂️

Translated reviews

F

Frederic B.

Rating: 4 out of 5

Published on 28/02/2024 à 06h32 following a purchase from 17/02/2024

Fast delivery. Everything went smoothly, from ordering to receiving the bottles.

Translated reviews

B

Bernadette M.

Rating: 3 out of 5

Published on 26/02/2024 à 10h50 following a purchase from 16/02/2024

Fine

Translated reviews

A

Arnaud F.

Rating: 3 out of 5

Published on 19/01/2024 à 10h48 following a purchase from 08/01/2024

Impossible to use loyalty points plus promotions such as waiving delivery charges

Translated reviews

R

Rolande V.

Rating: 4 out of 5

Published on 24/12/2023 à 07h40 following a purchase from 11/12/2023

..no particular opinion

Translated reviews

A

Antonetti N.

Rating: 4 out of 5

Published on 22/12/2023 à 09h51 following a purchase from 09/12/2023

Good, no problems to report.

Translated reviews

N

Nadine B.

Rating: 4 out of 5

Published on 21/12/2023 à 16h14 following a purchase from 30/11/2023

Clear, precise and functional

Translated reviews

J

Jocelyne J.

Rating: 4 out of 5

Published on 08/12/2023 à 20h39 following a purchase from 28/11/2023

Easy navigation on the site.
The description of the pack, on the other hand, is incorrect as to the name of the"Livre de recettes" advertised. The term "ebook" only appears in the order summary.

Translated reviews

C

Clarie R.

Rating: 4 out of 5

Published on 07/12/2023 à 16h47 following a purchase from 26/11/2023

The service is very good. And the Cigalus wine is excellent. The Héritage is not my taste. Maybe to make Glühwein?

Translated reviews

S

Simone H.

Rating: 4 out of 5

Published on 30/11/2023 à 17h11 following a purchase from 19/11/2023

order received very quickly (2 days) tip top

Translated reviews

M

Michel M.

Rating: 3 out of 5

Published on 26/11/2023 à 16h56 following a purchase from 21/09/2023

the second box arrived in non-original packaging without the plugs and the bottle of white clape was missing I reported it but no return

Translated reviews

C

Christophe M.

Rating: 4 out of 5

Published on 23/11/2023 à 16h45 following a purchase from 11/11/2023

A few problems accessing the wine order section.

Translated reviews

P

Philippe H.

Rating: 4 out of 5

Published on 09/11/2023 à 16h39 following a purchase from 30/10/2023

Easy

Translated reviews

P

Pierre + Yvette F.

Rating: 3 out of 5

Published on 09/11/2023 à 15h47 following a purchase from 29/10/2023

Delivery of the precious parcel scheduled for the anniversary date but announced 3 days late and delivered by a remote relay point, even though the delivery was registered at home... Nothing too serious in spite of everything... but management can be improved...!
No matter how drunk you are, as long as you have the bottles... Always Cordially P.F.

Translated reviews

J

Jean Pierre G.

Rating: 4 out of 5

Published on 02/11/2023 à 17h34 following a purchase from 23/10/2023

Apart from the site glitches (impossible to order with a promo code via the site), I'm very satisfied: as soon as the order was placed by e-mail: efficient, fast, compliant& Nickel!

Translated reviews

J

Jean-Michel B.

Rating: 4 out of 5

Published on 23/10/2023 à 10h29 following a purchase from 09/10/2023

I have gift vouchers from my purchases that I don't know how to use

Translated reviews

Y

Yves A.

Rating: 4 out of 5

Published on 12/10/2023 à 18h11 following a purchase from 01/10/2023

it's not bad!

Translated reviews

Y

Yann L.

Rating: 4 out of 5

Published on 31/08/2023 à 18h58 following a purchase from 19/08/2023

At last, an address where you can buy good, well-bred Languedoc wines from an otherwise scattered vineyard . But beware of the Bordeaux syndrome!!! Keep your wines justifiably priced and affordable, and continue to delight us!

Translated reviews

C

Chantal O.

Rating: 3 out of 5

Published on 31/08/2023 à 18h56 following a purchase from 21/08/2023

medium

Translated reviews

M

Monique C.

Rating: 2 out of 5

Published on 27/08/2023 à 18h48 following a purchase from 15/08/2023

to offer 6 bottles out of an order of 12, I asked for a box which was refused.merci Gérard Bertrand.

Translated reviews

Response from Gérard bertrand Published on 28/08/2023

Hello Monique C., Thank you for your feedback and our email exchanges. As we agreed, we unfortunately do not offer gift box services, hence our negative response to your request. Kind regards

F

Françoise B.

Rating: 4 out of 5

Published on 17/08/2023 à 18h33 following a purchase from 04/08/2023

Easy to read and detailed

Translated reviews

E

Exauce P.

Rating: 4 out of 5

Published on 13/08/2023 à 14h54 following a purchase from 02/08/2023

Satisfied with my order

Translated reviews

I

Isabelle G.

Rating: 3 out of 5

Published on 04/08/2023 à 15h13 following a purchase from 03/07/2023

I received the boxed set but not the Mediterranean meal recipe kit? Sincerely Isabelle

Translated reviews