Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 3 and 5 stars

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F
Franck J.
Rating: 5 out of 5
following a purchase from 19/08/2022
Efficient and fast site, intuitive and easy to use, professional.
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Nilar Andrea C.
Rating: 5 out of 5
following a purchase from 25/08/2022
The delivery was fast and the service was impecable! I would highly recommend ordering from the winery directly.
F
Francis M.
Rating: 5 out of 5
following a purchase from 17/08/2022
very well
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gerard P.
Rating: 5 out of 5
following a purchase from 23/08/2022
Fast shipping, sturdy packaging, attractive bottle design. All that's left is to taste the wine for an evening of discovery and tasting.
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Marc G.
Rating: 5 out of 5
following a purchase from 22/08/2022
A site that makes you want to see and know everything.
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françois T.
Rating: 5 out of 5
following a purchase from 20/08/2022
Complete site and speedy processing of my order
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JEAN MARC C.
Rating: 5 out of 5
following a purchase from 17/08/2022
Always an excellent service in terms of delivery times.
Careful packaging for these quality wines.
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Cécile B.
Rating: 5 out of 5
following a purchase from 14/08/2022
Order conforms to my request, top site
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Didier P.
Rating: 5 out of 5
following a purchase from 17/08/2022
Easy site to order from, very well packaged and received promptly.
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colbach C.
Rating: 5 out of 5
following a purchase from 15/08/2022
excellent wine not easy to find in belgium. Top delivery
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marjorie V.
Rating: 5 out of 5
following a purchase from 13/08/2022
fine
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Pascal S.
Rating: 5 out of 5
following a purchase from 13/08/2022
Very good online ordering site, responsive, fast delivery, great packaging, I highly recommend it. Thank you very much. Pascal
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Simple and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
Fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2022
Fast and efficient delivery. Good Rosé.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
The customer is respected, the products are of good quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2022
Hello, Perfect from start to finish. My order was fast and arrived safely. Everything was fine.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2022
Very good products
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/07/2022
Quality service and products. Everything is done to make your shopping experience a pleasant one. I recommend ?
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Good product, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
Order tracking and delivery on time!
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A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/07/2022
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2022
Good follow-up On-time and compliant order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/07/2022
Order shipped quickly, website very good wine very good quality
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 16/07/2022
One of the boxes I ordered was damaged in the packaging, so I couldn't use it as a gift.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Fast shipment, attentive customer service - everything went perfectly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Easy to order.
Very clear website. Fast delivery. Excellent experience.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
very good customer care
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Serious businessman and distinguished oenologist
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Quality first experience.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Impeccable: product carefully packaged to avoid breakage, delivery on time and above all exceptional wine!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Everything was perfect, fast, no delivery problems.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
super fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Impeccable delivery service and very good wine (but that depends on individual tastes, of course). The Gris Blanc is to die for!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Simple efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Delivery very fast and in perfect condition, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Clear website, easy ordering. Efficient, friendly contact.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/06/2022
nothing to say about the orange gold orange product by itself, but I had it all wrong when I saw the same product on Vinatis sold for 3.25 euros less per bottle, a difference of 39 euros on the order???
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
The delivery is fast and the wine is excellent. I highly recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Order processed very quickly, excellent level of service
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