Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 4 and 5 stars

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L
Lydie S.
Rating: 5 out of 5
following a purchase from 20/01/2026
Excellent wine. Very fast delivery. We will order again
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Remi C.
Rating: 5 out of 5
following a purchase from 20/01/2026
Top service
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Benjamin Brenda A.
Rating: 5 out of 5
following a purchase from 20/01/2026
Perfect and fast!
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Franck D.
Rating: 5 out of 5
following a purchase from 19/01/2026
Order arrived quickly and in good condition. Thank you
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Dominique L.
Rating: 5 out of 5
following a purchase from 18/01/2026
This is one of my favorite wines. Light and easy. However, not very convenient to deliver to 2 different pickup points, one of which is very unpleasant.
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Aude D.
Rating: 5 out of 5
following a purchase from 19/01/2026
Thank you Mr. Gérard -Bertrand for your rigor and seriousness, I will come back to you! Best regards
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W S.
Rating: 5 out of 5
following a purchase from 18/01/2026
Sensational
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Dominique C.
Rating: 5 out of 5
following a purchase from 12/01/2026
Very good value for money. Impeccable delivery
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Angel M.
Rating: 5 out of 5
following a purchase from 13/01/2026
Great as always
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Thierry G.
Rating: 5 out of 5
following a purchase from 13/01/2026
Order placed quickly, fast reception, bottles well protected
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Robert P.
Rating: 5 out of 5
following a purchase from 12/01/2026
💯% satisfait avec ce Pinot Noir
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Sandrine M.
Rating: 5 out of 5
following a purchase from 11/01/2026
The wine is excellent and the customer service is top-notch
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Carole M.
Rating: 5 out of 5
following a purchase from 11/01/2026
Delivery time respected and perfect packaging for transporting bottles
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Fernand T.
Rating: 4 out of 5
following a purchase from 09/01/2026
Hello Very satisfied
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Marie Laure L.
Rating: 5 out of 5
following a purchase from 07/01/2026
I already knew the wine that I love very much Impossible to click on the 5 stars...
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Thomas B.
Rating: 5 out of 5
following a purchase from 06/01/2026
Fast and careful shipping nothing to complain about
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Jean luc V.
Rating: 4 out of 5
following a purchase from 05/01/2026
very good and fast delivery
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John P.
Rating: 5 out of 5
following a purchase from 05/01/2026
Very good and efficient dispatch and delivery
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Jean H.
Rating: 5 out of 5
following a purchase from 04/01/2026
Nothing to report, just fast and well done!
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Laurence V.
Rating: 5 out of 5
following a purchase from 02/01/2026
Very fast delivery, products we like!
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Martelozzo D.
Rating: 5 out of 5
following a purchase from 29/12/2025
Everything perfect! Very nice vine :)
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Isabelle B.
Rating: 5 out of 5
following a purchase from 29/12/2025
Very pretty bottles, perfect for parties and my guests.
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Arnaud B.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very good as usual
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Herve D.
Rating: 5 out of 5
following a purchase from 28/12/2025
Incredible wine discovered more than 15 years ago. Used to Gruissan and La Clape for decades, so a fan of Gérard Bertrand's wines
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Ludovic S.
Rating: 5 out of 5
following a purchase from 28/12/2025
Impeccable service
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Nicole B.
Rating: 5 out of 5
following a purchase from 27/12/2025
Wines very appreciated
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Anne C.
Rating: 4 out of 5
following a purchase from 21/12/2025
Very satisfied with my order, the only downside is that I find it a shame that in the set of 4 decorated bottles there is no box because I received them in the carton with 2 empty spaces, for gifting it's not great, it looks like we took from it. Great idea the recipe booklet.
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Thierry M.
Rating: 5 out of 5
following a purchase from 22/12/2025
lack of precision on the day and especially the delivery time slot
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Michel B.
Rating: 5 out of 5
following a purchase from 22/12/2025
Perfect
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Isabelle D.
Rating: 5 out of 5
following a purchase from 22/12/2025
Very good reception, in accordance with my order and on time, hats off and thank you
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Arnaud R.
Rating: 5 out of 5
following a purchase from 21/12/2025
Perfect!
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Veronique L.
Rating: 5 out of 5
following a purchase from 21/12/2025
very nice surprise! appreciated wines! top packaging!
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Bernard A.
Rating: 2 out of 5
following a purchase from 19/12/2025
Good logistics.
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Thierry C.
Rating: 5 out of 5
following a purchase from 19/12/2025
Excellent wine. Really.
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Catherine A.
Rating: 5 out of 5
following a purchase from 10/12/2025
Very good muscat
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Michel C.
Rating: 5 out of 5
following a purchase from 17/12/2025
I’ve placed several orders with Gérard Bertrand, and the experience has been consistently exceptional. The communication is excellent, the wines are absolutely beautiful, and the selection is unparalleled. I’m not always this effusive in my praise, but with Gérard Bertrand, it’s impossible not to be genuine!
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Philippe M.
Rating: 5 out of 5
following a purchase from 17/12/2025
Sublime
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Agnes C.
Rating: 5 out of 5
following a purchase from 14/12/2025
Pleasant discovery of the French cancan!
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Martine E.
Rating: 5 out of 5
following a purchase from 17/12/2025
Order delivered on time.
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Philippe C.
Rating: 5 out of 5
following a purchase from 16/12/2025
Reliable and serious site, very good products and express delivery, what more could you ask for? Very satisfied.
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