Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 4 and 5 stars

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Pascal J.
Rating: 5 out of 5
following a purchase from 24/11/2025
Delivery without issues. Prices seem to be rising a bit. This could be a barrier to new orders!! Looking forward to it P. JEAN
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Claude V.
Rating: 4 out of 5
following a purchase from 24/11/2025
in accordance with my request as usual
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Arnaud C.
Rating: 5 out of 5
following a purchase from 23/11/2025
Fast delivery, in accordance with the order and perfectly protected package. Perfect!
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Philippe D.
Rating: 5 out of 5
following a purchase from 23/11/2025
Top, professional
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Fabien M.
Rating: 5 out of 5
following a purchase from 22/11/2025
Top
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Cindy L.
Rating: 5 out of 5
following a purchase from 22/11/2025
Top-notch, very satisfied with my purchase!
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Nadine F.
Rating: 5 out of 5
following a purchase from 17/11/2025
Very good experience
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Paul M.
Rating: 5 out of 5
following a purchase from 21/11/2025
Beautiful wine. 5 stars
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Gilles B.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very well started (it's the 1st
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Thierry D.
Rating: 5 out of 5
following a purchase from 21/11/2025
Very good
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Sara J.
Rating: 5 out of 5
following a purchase from 19/11/2025
Quality product. Excellent service
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Cyrille C.
Rating: 5 out of 5
following a purchase from 21/11/2025
Excellent from A to Z!
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Brigitte P.
Rating: 5 out of 5
following a purchase from 20/11/2025
Very original Advent calendar that delighted my son (who is largely of age, I specify) and which is different from 'chocolate' calendars (but one does not prevent the other...)
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Alain R.
Rating: 5 out of 5
following a purchase from 18/11/2025
Delivery in accordance with the order. Very fast delivery.
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Thomas P.
Rating: 5 out of 5
following a purchase from 18/11/2025
worked perfectly
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Paolo B.
Rating: 5 out of 5
following a purchase from 13/11/2025
great except for one bottle whose cork was spoiled and I had to throw it away
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Gerard D.
Rating: 4 out of 5
following a purchase from 16/11/2025
very correct and very fast delivery, super service
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Franck F.
Rating: 4 out of 5
following a purchase from 15/11/2025
Just a pity that for the shipment the bottles were slipped into a bubble wrap box and were not packed in a 6-bottle carton.
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Alain K.
Rating: 5 out of 5
following a purchase from 14/11/2025
excellent
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Perocheau N.
Rating: 5 out of 5
following a purchase from 14/11/2025
EXCELLENT COMMERCIAL SERVICE THANK YOU TO TOM CHAVIGNON FOR HIS GOOD ADVICE.
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Emmanuel D.
Rating: 5 out of 5
following a purchase from 25/10/2025
Very happy with the service and delivery.
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Christian M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Quality service.
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Fabien M.
Rating: 5 out of 5
following a purchase from 13/11/2025
Excellent wine, I placed a large order again.
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Andrea M.
Rating: 5 out of 5
following a purchase from 12/11/2025
Very happy, delicious wine.
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Alain G.
Rating: 5 out of 5
following a purchase from 12/11/2025
Good
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Aida H.
Rating: 5 out of 5
following a purchase from 10/11/2025
Magnificent, my favorite wine
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Viviane V.
Rating: 5 out of 5
following a purchase from 09/11/2025
Order processed very quickly (shipping, delivery time) and package very well packaged. No problem upon receipt.
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Guy P.
Rating: 5 out of 5
following a purchase from 09/11/2025
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Gerard P.
Rating: 5 out of 5
following a purchase from 08/11/2025
THANK YOU, everything is fine, we will get in touch for the next order. Best regards Gérard..........Bertrand (Curious coincidence isn't it!)
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Bernard D.
Rating: 5 out of 5
following a purchase from 07/11/2025
Everything was perfect. Thank you very much.
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Christian G.
Rating: 5 out of 5
following a purchase from 07/11/2025
Package received on time in perfect condition, regarding the champagne I will have to wait for the end of year celebrations to give my appreciation lol!
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Salvatore F.
Rating: 5 out of 5
following a purchase from 07/11/2025
YES
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Rachael B.
Rating: 5 out of 5
following a purchase from 07/11/2025
Great wine and great service every month.
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Catherine L.
Rating: 5 out of 5
following a purchase from 05/11/2025
Perfect
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Edith M.
Rating: 5 out of 5
following a purchase from 04/11/2025
Perfect in every way
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Jean pierre G.
Rating: 5 out of 5
following a purchase from 02/11/2025
Reliability easy tracking delivery on time
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Genevieve G.
Rating: 5 out of 5
following a purchase from 29/10/2025
Favorite wine well marketed with an original ice bucket for a nice gift. Remains to be tasted!
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Lionel F.
Rating: 5 out of 5
following a purchase from 02/11/2025
Order made with a lot of reactions, packaging, perfect for careful transport... bravo to the whole team
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Stephane B.
Rating: 5 out of 5
following a purchase from 02/11/2025
Perfect
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Andre R.
Rating: 5 out of 5
following a purchase from 30/10/2025
Everything was perfect from the order to the delivery and up to the tasting.
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