Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.
Very good wine, however on the last order made the wine Héritage Cahors an 1152 2020 75cl 821821 , to turn to vinegar. Too bad I couldn't taste it for the first time.
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Barbara W.
Rating: 5 out of 5
following a purchase from 23/12/2024
Superb wines and exceptional customer service+ fast delivery.
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Cyril B.
Rating: 5 out of 5
following a purchase from 20/12/2024
perfect
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Laurent D.
Rating: 4 out of 5
following a purchase from 21/12/2024
The delivery just before Christmas was excellent, and the communication and follow-up excellent. On the other hand, be careful when naming your products online, because I was actually hoping to have a real assortment of cheeses delivered with your bottle (which would be a nice idea, don't you think) and not a kit with a piece of wood and knives.
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Jean Pierre L.
Rating: 5 out of 5
following a purchase from 22/12/2024
Excellent, to be recommended, we will certainly repeat our previous order. Thank you
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Corinne B.
Rating: 5 out of 5
following a purchase from 21/12/2024
Perfect! And delivered before Christmas. Thank you
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Chrystelle C.
Rating: 5 out of 5
following a purchase from 19/12/2024
My parents love maury. When Dad was working on the luggage, he always brought some back for Mama.
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Patricia F.
Rating: 5 out of 5
following a purchase from 19/12/2024
Excellent wine Very fast and careful delivery
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Philippe L.
Rating: 5 out of 5
following a purchase from 17/12/2024
Now faithful to Naturae Syrah, with its delicate finesse
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Cedric H.
Rating: 5 out of 5
following a purchase from 17/12/2024
Delivery on time and parcels in good condition. Excellent service
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Marie-Sophie D.
Rating: 5 out of 5
following a purchase from 15/12/2024
Fast, efficient delivery
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Gilbert P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Super served
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Jean-Louis M.
Rating: 5 out of 5
following a purchase from 14/12/2024
Everything went perfectly.
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Joël H.
Rating: 5 out of 5
following a purchase from 14/12/2024
Well-balanced wine, perfect for all occasions
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Jean Claude D.
Rating: 5 out of 5
following a purchase from 14/12/2024
Nothing to say
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Michel C.
Rating: 5 out of 5
following a purchase from 13/12/2024
order well received, very fast delivery, very pleasant switchboard operator and wines exceptional value for money
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François F.
Rating: 5 out of 5
following a purchase from 13/12/2024
thank you for your professionalism
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Carine D.
Rating: 4 out of 5
following a purchase from 13/12/2024
Very good wine- ordered again- Poor communication with the transport process- End well done!
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Denis M.
Rating: 5 out of 5
following a purchase from 12/12/2024
The elixirs I ordered were well received, very quickly and in perfect condition. The experience of choosing and buying on the site was without doubt one of the most pleasant and efficient I've ever experienced!
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Frank T.
Rating: 5 out of 5
following a purchase from 02/12/2024
Excellent
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Yvon P.
Rating: 5 out of 5
following a purchase from 11/12/2024
I give you an excellent rating and five stars. Mr Yvon Poras
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Ralf P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect quality, fast delivery.
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Yann C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Excellent
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Claude C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent exchange with your sales representative.
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David H.
Rating: 5 out of 5
following a purchase from 10/12/2024
All arrived in 1 piece and can't wait to try my new wine. I will use you again
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Vincent B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Excellent wine, fast delivery However, Chronopost zero !!!! Zero !!!!! Third order from you, two shipments with Chronopost problems
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Christelle D.
Rating: 5 out of 5
following a purchase from 10/12/2024
Order received very quickly and very well packaged
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Serge S.
Rating: 4 out of 5
following a purchase from 09/12/2024
Very good wine that I love
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Eric J.
Rating: 5 out of 5
following a purchase from 09/12/2024
Top
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Agnes S.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Yves O.
Rating: 5 out of 5
following a purchase from 08/12/2024
Superb... a little expensive!
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Bernard D.
Rating: 5 out of 5
following a purchase from 30/11/2024
Price and delivery are fine, but I'll have to wait a little for the wine, as I'm currently suffering from agueusia following chemotherapy treatment. With the festive season upon us, I'll soon have some feedback, which I hope will be positive. See you soon then.
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Eric F.
Rating: 5 out of 5
following a purchase from 08/12/2024
Perfect
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Nicole P.
Rating: 5 out of 5
following a purchase from 07/12/2024
Perfect very satisfied
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Christophe B.
Rating: 5 out of 5
following a purchase from 07/12/2024
Very good and fast service.
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David Champion C.
Rating: 5 out of 5
following a purchase from 06/12/2024
Recipient very happy with the gift!
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Michel E.
Rating: 5 out of 5
following a purchase from 06/12/2024
Fast order processing and delivery, thank you
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Heidi G.
Rating: 5 out of 5
following a purchase from 06/12/2024
Having known the wine well and loved after many years visiting Narbonne. To be able to get it in the UK, with such good service and quick delivery I will certainly be ordering more.
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Jean-Yves G.
Rating: 5 out of 5
following a purchase from 13/10/2024
BOTTLES NOT YET TASTED
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Delphine C.
Rating: 5 out of 5
following a purchase from 06/12/2024
Well-packaged products. Very attractive packaging.
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