Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 2, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/11/2021
Very nice site, delivery on time, it's perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
an easy site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Extremely responsive.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
excellent wine correct price quick order and delivery no problem
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
Excellent selection of wines - fast, careful delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
great site visibility!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/11/2021
Clear, easy-to-use website. Fast, accurate shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/11/2021
perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
Excellent wines and fast, efficient delivery. Well-packaged and secure products. Very good value for money and, above all, good values: only good wines of very good quality. The website is very clear, functional and, above all, very practical. I highly recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
fast, compliant delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/11/2021
An easy-to-use site that optimizes the customer journey. Customer service available on the phone and responsive by email too. Order received the next day at 2pm, even though I ordered the day before at 11:30am.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/11/2021
Nothing to report, it's perfect!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/11/2021
Cde very well managed but incomplete site. It is necessary to claim the invoice
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Excellent experience!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Fast and efficient service. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/11/2021
Very fast service and excellent wines
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/11/2021
Always delivered in record time with attentive delivery drivers.that's rare!!! !
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Verified Buyer
Rating: 5 out of 5
following a purchase from 06/11/2021
In English please; en español oder auf Deutsch
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/11/2021
Very easy to order
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Excellent service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/11/2021
Site well done especially for people like me who are not very gifted with new technology perfect delivery in quality packaging with in addition thanks from a company manager so very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/11/2021
So far, I can only say that the delivery went very well. The crates arrived well protected and without any damage. See you later for the tasting notes.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
never disappointed
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Response from Gérard bertrand
We thank you for your confidence and hope to continue to do so for your future orders. E. Bazin E Commerce Manager
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/10/2021
very well presented, accessible
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Response from Gérard bertrand
We thank you for your confidence and hope to continue to do so for your future orders. E. Bazin E Commerce Manager
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 21/10/2021
Correct
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/10/2021
Perfect! Easy to navigate
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/10/2021
Very good, impeccable service, careful and attentive. I can't think of anything better and I love good wine, thank you Gérard.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/10/2021
Very intuitive site, impeccable delivery and packaging times and top-notch service. What's more, Gérard's wines are wonderful.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/10/2021
Very satisfied. Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/10/2021
Fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/10/2021
Always ready to satisfy you. Hats off to you!
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 05/10/2021
The site could do with a little simplification, with a choice of red, white and sparkling wines in the price category.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
Clear site, easy navigation, order received on time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/10/2021
fine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/10/2021
Azer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
very fast, trouble-free delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/09/2021
Very good customer experience for my order. Simple, fast and very high quality wines. Thanks again!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/09/2021
Azer
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/09/2021
Functional, interesting to browse, very pleasant
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