Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 3, 4 and 5 stars

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D
Dominique D.
Rating: 4 out of 5
following a purchase from 17/08/2024
Great communication and perfect delivery times, the only small fault is the Chronopost delivery...
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Pascal R.
Rating: 5 out of 5
following a purchase from 18/08/2024
Fast delivery and well-protected parcel
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Manuel P.
Rating: 4 out of 5
following a purchase from 24/07/2024
Hello Following an order for six bottles of Hospitalas, I did receive the six bottles, but in a cardboard box when they were supposed to be in their wooden box. In the end, despite some delays, Mr Bazin, the person in charge of on- line orders, solved the problem to my complete satisfaction. Manuel Pires
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Frederic D.
Rating: 5 out of 5
following a purchase from 17/08/2024
no particular concerns
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Philipp B.
Rating: 5 out of 5
following a purchase from 16/08/2024
Everything top
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Klaus-Ulrich B.
Rating: 5 out of 5
following a purchase from 15/08/2024
Ordered a package with three wines. Order and delivery went flawlessly. Tasted the rosé wine, very good quality. Merci.
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Wolfram F.
Rating: 5 out of 5
following a purchase from 14/08/2024
Usual top quality, fast delivery, everything as you would wish for
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Pascal E.
Rating: 5 out of 5
following a purchase from 13/08/2024
Easy ordering Perfect delivery
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Yves C.
Rating: 5 out of 5
following a purchase from 13/08/2024
As good as ever
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Fabian M.
Rating: 5 out of 5
following a purchase from 13/08/2024
Order confrome, fast shipping. Perfect.
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Marcelle G.
Rating: 5 out of 5
following a purchase from 12/08/2024
Fast, products as expected, very pleasant wine
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Chantal B.
Rating: 5 out of 5
following a purchase from 11/08/2024
Very good wine.
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Anne-Marie D.
Rating: 5 out of 5
following a purchase from 12/08/2024
A very pleasant surprise. I liked the bottles and we were delighted with the contents!
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Chantal B.
Rating: 5 out of 5
following a purchase from 12/08/2024
To be repeated, very original bottles! 👍
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Lionel A.
Rating: 5 out of 5
following a purchase from 10/08/2024
Superb box, beautiful presentation and superb product
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Marie-Noelle M.
Rating: 5 out of 5
following a purchase from 10/08/2024
Very satisfied
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Claude P.
Rating: 5 out of 5
following a purchase from 09/08/2024
Fast delivery and very satisfied with the quality of the wines.
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Damien R.
Rating: 5 out of 5
following a purchase from 09/08/2024
Fast and accurate delivery. Very positive experience. No complaints
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Charles F.
Rating: 5 out of 5
following a purchase from 08/08/2024
Fast, compliant shipping. We'll wait a bit for the tasting...
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Bruno C.
Rating: 5 out of 5
following a purchase from 05/08/2024
Impeccable as always
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Benassar Ecuries de Marange C.
Rating: 5 out of 5
following a purchase from 04/08/2024
Excellent wine I recommend
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Daniel H.
Rating: 5 out of 5
following a purchase from 07/08/2024
Very good, fast shipping, I am very satisfied.
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Emmanuelle D.
Rating: 5 out of 5
following a purchase from 06/08/2024
Fast delivery, perfectly packaged bottles!
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Paul R.
Rating: 5 out of 5
following a purchase from 07/08/2024
Excellent product follow-up at the expected level
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Benedicte P.
Rating: 4 out of 5
following a purchase from 06/08/2024
Your products are carefully packaged, the delivery time was perfect. Chronopost's service, on the other hand, was null and void. I had to travel 25 km AR to collect my parcel from their warehouse even though I had requested a delivery date that suited me thanks to their website and they had acknowledged receipt. But the driver decided otherwise, and I lost 2 hours because of their lack of service.
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Pierre Yvette F.
Rating: 5 out of 5
following a purchase from 06/08/2024
Quality, signature, exception.
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Bernard G.
Rating: 5 out of 5
following a purchase from 04/08/2024
Excellent
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Françoise B.
Rating: 5 out of 5
following a purchase from 05/08/2024
Fast, perfect delivery
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ANNICK V.
Rating: 5 out of 5
following a purchase from 05/08/2024
Very good wine that we enjoyed Thank you
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Luce B.
Rating: 5 out of 5
following a purchase from 04/08/2024
As usual, fast delivery, top packaging and delicious products. Bravo et Merci
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Jean - Michel B.
Rating: 5 out of 5
following a purchase from 04/08/2024
Ordered after tasting this speciality. Un regal
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Cornelis W.
Rating: 5 out of 5
following a purchase from 04/08/2024
Congratulations on the delivery to my door!
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jocelyne M.
Rating: 5 out of 5
following a purchase from 04/08/2024
the parcel arrived in good condition, on time, but it was a gift for my son so we were unable to check the quality of the wine.
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Martine Alessi A.
Rating: 5 out of 5
following a purchase from 04/08/2024
Magnifique, vin déceptions, a la monsieur Gérard Bertrand lives up to his reputation. Sincerely
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Maher K.
Rating: 5 out of 5
following a purchase from 03/08/2024
Arrive on time
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PRETAT J.
Rating: 5 out of 5
following a purchase from 30/07/2024
fast delivery, excellent wines
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Michaël D.
Rating: 5 out of 5
following a purchase from 29/07/2024
fast delivery and quality product
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Van Santvoort V.
Rating: 5 out of 5
following a purchase from 29/07/2024
The wine is consistent. The only fault is that the corks are too tight and too long, making it difficult to uncork the bottles.
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Flor P.
Rating: 5 out of 5
following a purchase from 29/07/2024
Fast and very satisfied
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Frank B.
Rating: 5 out of 5
following a purchase from 29/07/2024
Very good product selection, very fast delivery, good to very good quality! I am very satisfied and will be happy to buy from Gérard Bertrand again!
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