Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 3, 4 and 5 stars

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S
Sara J.
Rating: 5 out of 5
following a purchase from 04/07/2024
Order delivered in 2 days. I love this wine.
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Stephane J.
Rating: 5 out of 5
following a purchase from 05/07/2024
Perfect service, contact to clarify the order. Delivery on the day announced. Nothing to say, it's pro
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Lionel N.
Rating: 3 out of 5
following a purchase from 03/07/2024
the wine is good but the expensive packaging is scratched
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Franck B.
Rating: 5 out of 5
following a purchase from 03/07/2024
......
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Krasimir B.
Rating: 5 out of 5
following a purchase from 03/07/2024
Good wine, superb service
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Gigon J.
Rating: 4 out of 5
following a purchase from 11/06/2024
Thank you
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Christophe L.
Rating: 3 out of 5
following a purchase from 28/06/2024
Perfect site but delivery in two separate parcels (without prior information). Not serious but not ideal.
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Mercedes D.
Rating: 5 out of 5
following a purchase from 29/06/2024
Everything was perfect
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Chrystelle R.
Rating: 5 out of 5
following a purchase from 29/06/2024
Very good anniversary product very good delivery
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Christine J.
Rating: 5 out of 5
following a purchase from 27/06/2024
It's always a pleasure to receive your parcels :-)
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Ghislain S.
Rating: 5 out of 5
following a purchase from 28/06/2024
as always, superb customer service and quality products
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Estelle C.
Rating: 5 out of 5
following a purchase from 26/06/2024
efficient delivery, quality products
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Claude H.
Rating: 5 out of 5
following a purchase from 25/06/2024
Very good service, fast delivery and excellent wine, I recommend.
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Pascal B.
Rating: 5 out of 5
following a purchase from 24/06/2024
Impeccable!
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Franck L.
Rating: 5 out of 5
following a purchase from 23/06/2024
Impeccable order taking and delivery
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Francois R.
Rating: 5 out of 5
following a purchase from 23/06/2024
Beautiful painted earthenware containers and very tasty contents, in white, rosé or red.
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Laurent A.
Rating: 5 out of 5
following a purchase from 18/06/2024
Extremely fast delivery Second order for this top-quality box set. I highly recommend it 👍
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Michael S.
Rating: 5 out of 5
following a purchase from 19/06/2024
Everything went smoothly 👍🏻
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Rebecca A.
Rating: 5 out of 5
following a purchase from 20/06/2024
See you next time!
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Jean Luc G.
Rating: 5 out of 5
following a purchase from 18/06/2024
Le vin est , à notre goût très bon , rapport qualité prix excellent mais nous avons été surpris par la rapidité de livraison,reçue le lendemain de la commande… mais alors pourquoi une communication en anglais pour un vigneron français 😩 ?
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Patrik F.
Rating: 5 out of 5
following a purchase from 18/06/2024
Great service and quick delivery. Love it 🥰
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Bortoluzzi S.
Rating: 5 out of 5
following a purchase from 18/06/2024
Cde arrived on time and quickly, packaging of bottles well provided for transport.👍
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Philippe G.
Rating: 5 out of 5
following a purchase from 17/06/2024
Fast, very good follow-up, perfect transaction, excellent rosé.
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Laurent L.
Rating: 5 out of 5
following a purchase from 16/06/2024
perfect, well packed and fast
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Lionel N.
Rating: 5 out of 5
following a purchase from 17/06/2024
Fast delivery and excellent wines
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Laurent G.
Rating: 5 out of 5
following a purchase from 16/06/2024
conforms, fast delivery, very solid packaging
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Micheline P.
Rating: 5 out of 5
following a purchase from 15/06/2024
BONJOUR JE SUIS TRES CONTENT DE MOM COLIS A REFAIRE MERCI
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Jürgen F.
Rating: 5 out of 5
following a purchase from 15/06/2024
These wines are a delight. I got to know them by chance on vacation.
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Evelyne Alonso A.
Rating: 5 out of 5
following a purchase from 14/06/2024
Much appreciated wine Fast shipping and I appreciate the loyalty rewards
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Philippe L.
Rating: 5 out of 5
following a purchase from 14/06/2024
Interesting discovery and perfect logistics
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Jean-Pierre I.
Rating: 5 out of 5
following a purchase from 13/06/2024
perfect as usual
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Alain B.
Rating: 5 out of 5
following a purchase from 13/06/2024
Excellent welcome by a charming and very efficient and available person bravo et merci
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Mme N.
Rating: 5 out of 5
following a purchase from 12/06/2024
Fast delivery and very well packaged of this fresh and aromatic wine that I had discovered in my local Intermarché, which unfortunately quickly ran out of stock...
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Betty C.
Rating: 5 out of 5
following a purchase from 12/06/2024
Perfect
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Kevin Peter L.
Rating: 5 out of 5
following a purchase from 18/05/2024
Great wine and quick delivery
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Claude R.
Rating: 5 out of 5
following a purchase from 11/06/2024
Smooth delivery. The wine is well packaged. Efficient delivery tracking.
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Florian B.
Rating: 5 out of 5
following a purchase from 10/06/2024
Perfect
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Damien H.
Rating: 5 out of 5
following a purchase from 09/06/2024
Order received very quickly and impeccable in terms of the base Concerning the wine just perfect Thank you for your serious.
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Isabelle M.
Rating: 5 out of 5
following a purchase from 04/06/2024
received very quickly and in good condition, haven't had time to taste yet!
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Christian A.
Rating: 5 out of 5
following a purchase from 06/06/2024
Well packaged, good performance
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