Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 3, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2022
Fast shipment, attentive customer service - everything went perfectly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/07/2022
Easy to order.
Very clear website. Fast delivery. Excellent experience.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/07/2022
very good customer care
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Serious businessman and distinguished oenologist
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/07/2022
Quality first experience.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2022
Impeccable: product carefully packaged to avoid breakage, delivery on time and above all exceptional wine!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Everything was perfect, fast, no delivery problems.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
super fast and efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2022
Impeccable delivery service and very good wine (but that depends on individual tastes, of course). The Gris Blanc is to die for!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Simple efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2022
Delivery very fast and in perfect condition, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2022
Clear website, easy ordering. Efficient, friendly contact.
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Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/06/2022
nothing to say about the orange gold orange product by itself, but I had it all wrong when I saw the same product on Vinatis sold for 3.25 euros less per bottle, a difference of 39 euros on the order???
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2022
The delivery is fast and the wine is excellent. I highly recommend it.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2022
Order processed very quickly, excellent level of service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Very good. I'm very happy.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Easy to read and use.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/06/2022
Fast delivery and. Security Excellent wine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/06/2022
The website is very well designed, and delivery is very fast. I've yet to taste the wine, but I'll wait a little.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/06/2022
Clear, precise and plenty of choice
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2022
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Super rosé le gris blanc !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/06/2022
Very good service and turnaround time
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/06/2022
Good, fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/06/2022
EXCELLENT VALUE FOR MONEY
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/06/2022
An exellent note, in addition to being an EXELLENT wine, the shipment was ultra fast and very careful.
First order placed and certainly not the last.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 30/05/2022
Very good service, no shipping costs for 12 bottles, which is rare... No problem to place an order either. On the other hand, delivery via chronopost sucked. The parcel was delivered twice, the second box with the 6 bottles of rosé should have been delivered between 8am and 1pm. I had another appointment at 13.00h and left the house at 12.30h. I received a phone call at 13.32h (one ring), but when I called back I found the central office, even though I was 100 m from the house and had left a note on the door. I had to pick up the parcel 15 km from home...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/05/2022
Perfect, simple and clear, with fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/05/2022
Very easy to order . Very fast delivery . Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/05/2022
Fast and efficient.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/05/2022
Clear,fast,efficient. Thank you very much, I recommend...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/05/2022
Everything was perfect, including a call from the sales department to create my customer account.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/05/2022
very good telephone contact, excellent wine, very good service, good delivery on time.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/05/2022
Incredible responsiveness, received in less than 24 hours.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 15/05/2022
Gggg
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/05/2022
Very good, impeccable service, careful and attentive. I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
ok ras
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Bo product sent very quickly
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/05/2022
very good merchandise
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/05/2022
Excellent wines and fast, efficient delivery service.
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