Customer reviews of Gérard bertrand

9,6 /10

Based on 2 640 published reviews

5 2 363 90% 4 151 6% 3 45 2% 2 28 1% 1 53 2%

Summary of reviews

Gérard Bertrand consistently delivers fast, careful packaging and reliable delivery, with many reviews noting quick arrival, well-prepared packages, and orders that arrive in a very reasonable time. The store is praised for ease of ordering, accurate fulfillment, and products that meet expectations, including a wide range of wines that enthusiasts find suitable and well-priced. Customer service and reliability are highlighted through smooth transactions, prompt responses, and punctual, on-time deliveries, with multiple mentions of repeat orders and ongoing satisfaction. The wine selection itself is repeatedly described as strong and appealing, including favorites and organic options, contributing to high overall satisfaction and willingness to recommend.

Reviews 3, 4 and 5 stars

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Acheteur Vérifié

Published on 09/03/2022 à 13h24 following a purchase from 27/02/2022

The website is welcoming. Order: very responsive (contact by phone) and package received by Chronopost the next day.

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Acheteur Vérifié

Published on 27/02/2022 à 14h43 following a purchase from 16/02/2022

The site is good, but sometimes you get lost in the menus.

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Acheteur Vérifié

Published on 24/02/2022 à 12h21 following a purchase from 12/02/2022

Well designed and updated site Easy navigation Satisfied last order Punctual and friendly deliveryman this time

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Acheteur Vérifié

Published on 21/02/2022 à 13h12 following a purchase from 11/02/2022

Very well designed site, easy to access, products well explained, easy to order. What's more, I had a delivery problem about 10 days ago and the problem was solved very quickly! Impressive, I'd never seen anything like it...

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Acheteur Vérifié

Published on 21/02/2022 à 07h56 following a purchase from 10/02/2022

order well executed

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Acheteur Vérifié

Published on 18/02/2022 à 18h14 following a purchase from 08/02/2022

Excellent and original orange wine ! And super fast delivery! Bravo !

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Acheteur Vérifié

Published on 17/02/2022 à 17h30 following a purchase from 07/02/2022

easy site access and product selection

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Acheteur Vérifié

Published on 07/02/2022 à 17h44 following a purchase from 28/01/2022

Very clear site

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Acheteur Vérifié

Published on 06/02/2022 à 10h39 following a purchase from 26/01/2022

Fast and careful delivery THANK YOU!

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Acheteur Vérifié

Published on 01/02/2022 à 10h56 following a purchase from 21/01/2022

super site

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Acheteur Vérifié

Published on 13/01/2022 à 13h25 following a purchase from 02/01/2022

Fast, secure parcel, very good wine, I recommend it!

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Acheteur Vérifié

Published on 06/01/2022 à 14h22 following a purchase from 27/12/2021

the best

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Acheteur Vérifié

Published on 05/01/2022 à 14h29 following a purchase from 10/12/2021

brilliant

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Acheteur Vérifié

Published on 01/01/2022 à 16h38 following a purchase from 08/12/2021

excellent description of the wines but not very easy to order, I had to get help from their telephone service.

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Acheteur Vérifié

Published on 30/12/2021 à 14h37 following a purchase from 19/12/2021

The site is very good, delivery is perfect

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Acheteur Vérifié

Published on 28/12/2021 à 22h59 following a purchase from 16/12/2021

Navigation on the site is simple and clear, and delivery is fast. And the parcel is well protected.

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Acheteur Vérifié

Published on 28/12/2021 à 17h15 following a purchase from 18/12/2021

Delivered quickly, no problems with the bottles, very good wine.

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Acheteur Vérifié

Published on 28/12/2021 à 12h10 following a purchase from 17/12/2021

practical, efficient

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Acheteur Vérifié

Published on 28/12/2021 à 11h46 following a purchase from 18/12/2021

Perfect delivery ?
Hospitalet and Soujeole top class ?? Pic Saint Loup disappointing

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Acheteur Vérifié

Published on 24/12/2021 à 12h18 following a purchase from 14/12/2021

nothing to say perfect

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Acheteur Vérifié

Published on 24/12/2021 à 11h50 following a purchase from 14/12/2021

PERFECT

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Acheteur Vérifié

Published on 24/12/2021 à 11h02 following a purchase from 14/12/2021

Everything was perfect except for the paypal payment, which was entered but totally inactive!

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Acheteur Vérifié

Published on 20/12/2021 à 18h31 following a purchase from 09/12/2021

IN SPITE OF AN ERROR OF BOTTLES IS A BROKEN BOX WE RECEIVED THE SUBSCRIBER BOX WITH THE GOOD BOTTLES 3 DAYS LATER

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Acheteur Vérifié

Published on 20/12/2021 à 15h29 following a purchase from 10/12/2021

I recommend

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Acheteur Vérifié

Published on 20/12/2021 à 12h32 following a purchase from 08/12/2021

Excellent! Very fast

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Acheteur Vérifié

Published on 19/12/2021 à 14h36 following a purchase from 05/12/2021

Very good

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Acheteur Vérifié

Published on 19/12/2021 à 12h17 following a purchase from 08/12/2021

Reasonable prices considering the quality of the products. Great customer service

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Acheteur Vérifié

Published on 19/12/2021 à 11h59 following a purchase from 08/12/2021

Many choices on the site, good description of the wines, very fast shipping. Very very good discovery and the wines are absolutely incredible!!!! Thank you! I will order again with pleasure! Thank you!

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Acheteur Vérifié

Published on 19/12/2021 à 10h52 following a purchase from 08/12/2021

Simple, fast and on time delivery

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Acheteur Vérifié

Published on 18/12/2021 à 19h06 following a purchase from 08/12/2021

Very happy, the site has a very good grip fast delivery and on my order there was a small oversight and after sending an email there is a very quick response from customer service not at all disappointed. I would definitely recommend

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Acheteur Vérifié

Published on 18/12/2021 à 16h56 following a purchase from 08/12/2021

I'm a fan!

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Acheteur Vérifié

Published on 18/12/2021 à 15h17 following a purchase from 08/12/2021

Great quality/price Fast delivery I would recommend with my eyes closed

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Verified Buyer

Published on 18/12/2021 à 14h12 following a purchase from 07/12/2021

Always quick and correct *****

Acheteur Vérifié

Published on 18/12/2021 à 11h55 following a purchase from 07/12/2021

Ultra fast I have not yet tasted the wine

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Acheteur Vérifié

Published on 17/12/2021 à 17h17 following a purchase from 07/12/2021

very well

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Acheteur Vérifié

Published on 15/12/2021 à 10h20 following a purchase from 04/12/2021

I had a problem with my order but they reacted very quickly.

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Verified Buyer

Published on 14/12/2021 à 17h38 following a purchase from 04/12/2021

Quick and reliable service!

Acheteur Vérifié

Published on 14/12/2021 à 10h32 following a purchase from 28/11/2021

fast and functional

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Acheteur Vérifié

Published on 13/12/2021 à 09h09 following a purchase from 02/12/2021

Simplicity, efficiency, speed.

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Acheteur Vérifié

Published on 13/12/2021 à 07h19 following a purchase from 01/12/2021

Excellent follow-up

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