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A
Rating: 3 out of 5
One of the boxes I ordered was damaged in the packaging, so I couldn't use it as a gift.
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Customer reviews of Gérard bertrand
Trust Attestation
9,6
/10
Overall rating: 9,6 out of 10
Based on 2 545 published reviews
Summary of reviews
Gérard bertrand delivers consistently fast and reliable service, with many notes highlighting ultra-fast or very fast delivery, efficient tracking, and well-packaged shipments that keep bottles intact. Customers praise the quality of wines at attractive or reasonable prices, with multiple mentions of quality products and favorable value for money. The shopping experience is described as simple and seamless, with easy ordering, professional service, and useful follow-up, including accurate delivery timing and responsive communication. Overall, the store is viewed as dependable for timely arrivals, strong product quality, and attentive customer care.
3 star reviews
Reset filtersA
Rating: 3 out of 5
nothing to say about the orange gold orange product by itself, but I had it all wrong when I saw the same product on Vinatis sold for 3.25 euros less per bottle, a difference of 39 euros on the order???
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A
Rating: 3 out of 5
The red is good. The white is not dry; please indicate this when ordering. Ordinary rosé, little character.
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A
Rating: 3 out of 5
Everything was perfect except for the paypal payment, which was entered but totally inactive!
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A
Rating: 3 out of 5
It's a pity that shipping costs are almost as high as the (meagre) discount on these products (which in no way calls into question their quality), making this "Blackfriday" pointless unless you live near the estate, or are just passing through, as was my case!
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Response from Gérard bertrand
We apologize for your poor shopping experience due to our high shipping costs.