Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

Reviews 4 and 5 stars

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A
Alain R.
Rating: 5 out of 5
following a purchase from 02/10/2025
Purchase, transport, delivery all went well. Now just need to taste it.
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Richard D.
Rating: 5 out of 5
following a purchase from 03/10/2025
Excellent
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Patrice C.
Rating: 5 out of 5
following a purchase from 02/10/2025
Perfect order and delivery
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Alain D.
Rating: 5 out of 5
following a purchase from 01/10/2025
Good phone support to resolve a payment issue. Fast delivery and well tracked.
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Alain B.
Rating: 5 out of 5
following a purchase from 30/09/2025
Impeccable
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Catherine M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Easy to order and quickly shipped. Hampton Water Bubly is a wine of excellent quality, and it accompanied us throughout the meal. But it's not surprising when you know the quality of Gérard Bertrand's wines, even if this wine is 'born in France and raised in the Hampton'. Really worth trying!
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Gilles M.
Rating: 5 out of 5
following a purchase from 29/09/2025
Impeccable delivery with a short delay. The wines are presented in wooden cases. Now a bit of rest in the cellar before tasting.
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Jean-Louis A.
Rating: 5 out of 5
following a purchase from 26/09/2025
Everything is just QUALITY! Package tracking, fast delivery, and excellent product.
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Jean- jacques C.
Rating: 5 out of 5
following a purchase from 28/09/2025
Satisfied
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Frederic B.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very nice house that sells good products
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Geoffroy H.
Rating: 5 out of 5
following a purchase from 27/09/2025
Fast delivery. Organic rosé without sulfites
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Frederic B.
Rating: 5 out of 5
following a purchase from 27/09/2025
Top delivery. Well-protected bottles. Nothing to complain about
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Alexandre C.
Rating: 5 out of 5
following a purchase from 27/09/2025
excellent
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Christophe P.
Rating: 5 out of 5
following a purchase from 26/09/2025
Nothing to complain about. Everything is perfect
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Hugues R.
Rating: 5 out of 5
following a purchase from 26/09/2025
Very good
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Frederic B.
Rating: 5 out of 5
following a purchase from 24/09/2025
TOP
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Christian V.
Rating: 5 out of 5
following a purchase from 23/09/2025
Fast delivery as expected
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Christophe Z.
Rating: 5 out of 5
following a purchase from 23/09/2025
Top
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Claude S.
Rating: 5 out of 5
following a purchase from 23/09/2025
Wines of very high quality
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Sampeacutebastien G.
Rating: 5 out of 5
following a purchase from 21/09/2025
It's good but it goes quickly
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Raphaël D.
Rating: 5 out of 5
following a purchase from 22/09/2025
Superb experience! Nice people, responsive on quotes, very fast delivery! I will order again
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Karine Losschaert L.
Rating: 5 out of 5
following a purchase from 21/09/2025
Fast delivery and friendly service super wine !!
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Jean P.
Rating: 5 out of 5
following a purchase from 20/09/2025
Matches my request.
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Ion T.
Rating: 5 out of 5
following a purchase from 19/09/2025
Super
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Pierre D.
Rating: 5 out of 5
following a purchase from 20/09/2025
Good
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Sara J.
Rating: 5 out of 5
following a purchase from 19/09/2025
Very happy
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Olivier M.
Rating: 5 out of 5
following a purchase from 18/09/2025
Very responsive
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Marie Helene B.
Rating: 5 out of 5
following a purchase from 19/09/2025
Delivery without problems, impeccable packaging and very good wine.
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Madeleine M.
Rating: 5 out of 5
following a purchase from 17/09/2025
No problem !!!!!
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Nathalie A.
Rating: 5 out of 5
following a purchase from 16/09/2025
Fast delivery and well packaged
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Philippe B.
Rating: 5 out of 5
following a purchase from 15/09/2025
Great! Product meets my expectations.
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Arnaud G.
Rating: 5 out of 5
following a purchase from 14/09/2025
Perfect and compliant. Fast and practical
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Herve P.
Rating: 5 out of 5
following a purchase from 14/09/2025
Order and tracking up to delivery very good. Happy for a first experience.
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Paolo B.
Rating: 5 out of 5
following a purchase from 13/09/2025
Even if the bottle I drank in France was better
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Didier L.
Rating: 5 out of 5
following a purchase from 13/09/2025
19/20 is perfect order and delivery at the relay (except: if you could put 3 boxes of 6 bottles, because 12 in the same box at the relay is a bit heavy. Best regards.
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Alain G.
Rating: 5 out of 5
following a purchase from 11/09/2025
Very responsive and friendly, efficient and serious
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Philippe L.
Rating: 5 out of 5
following a purchase from 11/09/2025
Always perfect
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Simon K.
Rating: 5 out of 5
following a purchase from 10/09/2025
Thank you
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David M.
Rating: 5 out of 5
following a purchase from 08/09/2025
Very happy with our order, delivery was on time, will definitely be ordering again.
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Geraldine B.
Rating: 5 out of 5
following a purchase from 07/09/2025
Coli arrived quickly, identical to what was presented on the site. Very nice bottle well decorated, same for its box.
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