Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

5 star reviews

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C
Christian W.
Rating: 5 out of 5
following a purchase from 07/02/2025
Top Service Superb quality
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Jean-claude B.
Rating: 5 out of 5
following a purchase from 06/02/2025
Order well received
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Alison W.
Rating: 5 out of 5
following a purchase from 05/02/2025
Delivery was prompt, but not without problems generated by the carrier, which Gerard Bertrand sorted out very quickly.
J
Jean jacques W.
Rating: 5 out of 5
following a purchase from 04/02/2025
The ordering site is very easy to use. The product is well packaged and delivery is fast!
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Patricia P.
Rating: 5 out of 5
following a purchase from 03/02/2025
Très bien sur tout les points
K
Karine M.
Rating: 5 out of 5
following a purchase from 03/02/2025
Order arrived in 2 instalments, follow-up a little random but ultimately correct.
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Ralf S.
Rating: 5 out of 5
following a purchase from 01/02/2025
Everything super
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Petrus F.
Rating: 5 out of 5
following a purchase from 02/02/2025
The 2019 wine is great, but a little different from the 2018 I tasted on board Air France in business class. I'm very pleased!
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Anne Marie C.
Rating: 5 out of 5
following a purchase from 02/02/2025
Good wine quality
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Frederic D.
Rating: 5 out of 5
following a purchase from 02/02/2025
👍🏻👍🏻👍🏻👏🏻
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Isabelle R.
Rating: 5 out of 5
following a purchase from 01/02/2025
Tout a ete Parfait. Livre en 2 jours seulement!
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Bernard D.
Rating: 5 out of 5
following a purchase from 31/01/2025
Perfect. Thank you very much.
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Patricia H.
Rating: 5 out of 5
following a purchase from 31/01/2025
Perfect for both delivery and wine
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Marie Christine V.
Rating: 5 out of 5
following a purchase from 30/01/2025
Super
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Antoine F.
Rating: 5 out of 5
following a purchase from 30/01/2025
Very good first experience: Speed, Reliability. and for the wine: Faithful to the reputation. Thank you and see you soon for a new order.
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Marie noëlle K.
Rating: 5 out of 5
following a purchase from 30/01/2025
Nothing to say order received quickly
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Pv V.
Rating: 5 out of 5
following a purchase from 29/01/2025
.
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Jocelyne F.
Rating: 5 out of 5
following a purchase from 29/01/2025
Excellent Naturae syrah and impeccable delivery.
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Yves V.
Rating: 5 out of 5
following a purchase from 27/01/2025
Perfect Thank you
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Robert B.
Rating: 5 out of 5
following a purchase from 27/01/2025
Too bad we received the bottles out of their crate with the top broken off!!!! And transported standing up
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Philippe B.
Rating: 5 out of 5
following a purchase from 21/01/2025
I really appreciate Gérard Bertrand's wines. I had the opportunity to visit Château L'Hospitalet with a group of oenophiles. Extraordinary welcome! And an unforgettable tasting!
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Yves M.
Rating: 5 out of 5
following a purchase from 21/01/2025
Very good
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Selena B.
Rating: 5 out of 5
following a purchase from 19/01/2025
Great! 👍🏻 order placed Sunday afternoon, delivery Tuesday. And great product. Thanks
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Shirley A.
Rating: 5 out of 5
following a purchase from 17/01/2025
Very good choice
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Jacques N.
Rating: 5 out of 5
following a purchase from 18/01/2025
good wines, fast delivery...
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Joseline G.
Rating: 5 out of 5
following a purchase from 18/01/2025
Very good, fast
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Patrick R.
Rating: 5 out of 5
following a purchase from 17/01/2025
Impeccable delivery service
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Sara J.
Rating: 5 out of 5
following a purchase from 17/01/2025
I am delighted with the product and the fast service.
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Fanny R.
Rating: 5 out of 5
following a purchase from 16/01/2025
10/10 or 20/20...perfect!!
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Madeleine M.
Rating: 5 out of 5
following a purchase from 14/01/2025
Very good service
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Piero F.
Rating: 5 out of 5
following a purchase from 07/01/2025
Everything perfect!
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BERNARD A.
Rating: 5 out of 5
following a purchase from 04/01/2025
Super
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Bouas N.
Rating: 5 out of 5
following a purchase from 03/01/2025
Hello, Thank you for the speed of your shipments, I am always very satisfied with your services.
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Michel S.
Rating: 5 out of 5
following a purchase from 01/01/2025
The shipping speed is EXTRA, the packaging perfect, but the use of CHRONOPOST is a disaster. We need to change service provider
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Jean-Paul D.
Rating: 5 out of 5
following a purchase from 19/12/2024
I haven't tasted it. It was a gift. But I'll be ordering for myself soon.
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Jacques B.
Rating: 5 out of 5
following a purchase from 30/12/2024
Small problem with the delivery which was not delivered to the planned relay point. No other problems. I have not yet tasted the wines . SLT
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Evelyne M.
Rating: 5 out of 5
following a purchase from 25/12/2024
I am very satisfied. My order was delivered in a very short time: perfect! I also note the very good reception at the relay point. Thank you very much.
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Aurelie T.
Rating: 5 out of 5
following a purchase from 28/12/2024
Le chouchou is at the top 👌
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Patrick E.
Rating: 5 out of 5
following a purchase from 26/12/2024
I'm delighted with every aspect of my first order from Gerard Bertrand, from the purchase to the delivery, including the excellent protective packaging, it's been a faultless experience. Rest assured that this will not be my last order. Best regards.
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Anais T.
Rating: 5 out of 5
following a purchase from 25/12/2024
Perfect
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