Customer reviews of Gérard bertrand

9,6 /10

Based on 2 454 published reviews

5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

5 star reviews

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Alistair D.

Published on 15/09/2024 à 13h23 following a purchase from 05/09/2024

5*****

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Fabrice G.

Published on 15/09/2024 à 09h16 following a purchase from 04/09/2024

All is ok

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Marc S.

Published on 14/09/2024 à 15h53 following a purchase from 03/09/2024

A good wine at a good price. Easy ordering and fast delivery. I just think the shipping costs are too high.

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Rachel Muller M.

Published on 13/09/2024 à 14h28 following a purchase from 03/09/2024

Great product

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Gerard B.

Published on 12/09/2024 à 13h13 following a purchase from 02/09/2024

Hello, Gerard Bertrand is a safe bet. The wines are of high quality. The parcel arrived in perfect condition.

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Jean-Yves S.

Published on 11/09/2024 à 12h59 following a purchase from 01/09/2024

Fast delivery without problems 72 hours ago and opening of the first bottle expected in 8 days 😀

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Stephane G.

Published on 11/09/2024 à 07h06 following a purchase from 31/08/2024

Efficient service, fast delivery. Thank you

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Julien L.

Published on 10/09/2024 à 15h04 following a purchase from 31/08/2024

Great wines at reasonable prices! I recommend

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Pedro T.

Published on 09/09/2024 à 13h08 following a purchase from 30/08/2024

Top

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Frederic C.

Published on 08/09/2024 à 15h58 following a purchase from 29/08/2024

very effective

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Catherine C.

Published on 08/09/2024 à 10h36 following a purchase from 29/08/2024

Very good product Especially when we are intolerant to sulfites and I can drink a little wine moderately from time to time 😉😊 Thank you very much 😊

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Benoît P.

Published on 07/09/2024 à 19h20 following a purchase from 28/08/2024

Delivery on time and on schedule. Product conforms. Quality wine after first tasting.

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Patricia H.

Published on 07/09/2024 à 17h18 following a purchase from 28/08/2024

Perfect

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Nadine B.

Published on 07/09/2024 à 16h10 following a purchase from 28/08/2024

Delivery on time and delicious wine

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Henri C.

Published on 07/09/2024 à 13h19 following a purchase from 28/08/2024

Very fast and very satisfzussnt

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Jean-Gilbert Le goanvic L.

Published on 07/09/2024 à 13h07 following a purchase from 22/08/2024

My order was picked up yesterday 06 September 2024, in this delivery failure your services are in no way responsible. The 2 parcels remained in backlog at Chronopost Arras (62000) then on 30/09 were transferred to Chronopost Seclin (59000) 3 km from my home, then transferred to the post office in Santes (59211) to be picked up yesterday Friday, September 06; However between all these dates, Zero information from Chronopost, I was wandered from service to service including with the zombie iA that is "Leonard". A GOLD "Pinocchio" for communication and the lack of feedback from Chronopost. I am extremely disappointed by this obscure and complicated episode from your service provider on such a basic delivery issue. Chronopost: 0 * Gérard Bertrand: 5 *. Three PDFs of the parcels received will be sent to you. Yours sincerely, Jean Gilbert LE GOANVIC

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Michele R.

Published on 07/09/2024 à 12h39 following a purchase from 28/08/2024

Everything is perfect and the order arrived safely and on time. Thank you

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Marcel M.

Published on 06/09/2024 à 20h31 following a purchase from 27/08/2024

Amazing! Quality wines at all levels, from table wines to grands crus, with good value for money. And organic too!

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Bertrand L.

Published on 06/09/2024 à 13h40 following a purchase from 27/08/2024

Fast, efficient and well-protected products

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Philippe M.

Published on 06/09/2024 à 08h21 following a purchase from 27/08/2024

very fast delivery

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Pierre S.

Published on 06/09/2024 à 04h12 following a purchase from 26/08/2024

Very good

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Joël E.

Published on 05/09/2024 à 13h19 following a purchase from 26/08/2024

Perfect

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Barbara W.

Published on 05/09/2024 à 11h01 following a purchase from 26/08/2024

Exceptional wines, excellent, personalized customer service.

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Marron J.

Published on 03/09/2024 à 15h56 following a purchase from 24/08/2024

fast, efficient service

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Jerome C.

Published on 02/09/2024 à 06h43 following a purchase from 22/08/2024

Everything was great.

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Marie Odile V.

Published on 01/09/2024 à 16h26 following a purchase from 22/08/2024

Very good white wine

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christophe A.

Published on 01/09/2024 à 06h59 following a purchase from 21/08/2024

the wine ordered is excellent for us, we recommend gérard bertrand

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Christophe S.

Published on 31/08/2024 à 16h55 following a purchase from 21/08/2024

Fast delivery really satisfied Bottles all intact

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David C.

Published on 31/08/2024 à 16h44 following a purchase from 21/08/2024

Super fast delivery, bravo! Numerous original bottles ideal for giving pleasure

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Claude G.

Published on 30/08/2024 à 10h06 following a purchase from 20/08/2024

Always at the top of their game for the quality of their wonderful, sun-kissed wines, and for the speed with which orders are processed right through to delivery.

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Pascal R.

Published on 29/08/2024 à 05h41 following a purchase from 18/08/2024

Fast delivery and well-protected parcel

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Frederic D.

Published on 27/08/2024 à 13h10 following a purchase from 17/08/2024

no particular concerns

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Philipp B.

Published on 27/08/2024 à 07h29 following a purchase from 16/08/2024

Everything top

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Klaus-Ulrich B.

Published on 26/08/2024 à 07h44 following a purchase from 15/08/2024

Ordered a package with three wines. Order and delivery went flawlessly. Tasted the rosé wine, very good quality. Merci.

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Wolfram F.

Published on 25/08/2024 à 18h03 following a purchase from 14/08/2024

Usual top quality, fast delivery, everything as you would wish for

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Pascal E.

Published on 23/08/2024 à 19h20 following a purchase from 13/08/2024

Easy ordering Perfect delivery

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Yves C.

Published on 23/08/2024 à 17h07 following a purchase from 13/08/2024

As good as ever

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Fabian M.

Published on 23/08/2024 à 09h46 following a purchase from 13/08/2024

Order confrome, fast shipping. Perfect.

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Marcelle G.

Published on 23/08/2024 à 06h20 following a purchase from 12/08/2024

Fast, products as expected, very pleasant wine

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Chantal B.

Published on 23/08/2024 à 06h08 following a purchase from 11/08/2024

Very good wine.

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