Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

5 star reviews

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A
Alexandra C.
Rating: 5 out of 5
following a purchase from 06/05/2024
PERFECT
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Jean Paul J.
Rating: 5 out of 5
following a purchase from 06/05/2024
Perfect, simply delivered on time
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Fabien H.
Rating: 5 out of 5
following a purchase from 05/05/2024
Clear site, pleasant to consult. Fast order processing and delivery. Perfect.
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Stephane V.
Rating: 5 out of 5
following a purchase from 05/05/2024
The wine is excellent but the transporter sucks (GLS)the wooden crates were completely broken!!!!
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Gaël J.
Rating: 5 out of 5
following a purchase from 29/04/2024
Fast and uncomplicated, clear communication during the journey.
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Marcel A.
Rating: 5 out of 5
following a purchase from 01/05/2024
Very good
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Cyril B.
Rating: 5 out of 5
following a purchase from 30/04/2024
Just PERFECT
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Marion F.
Rating: 5 out of 5
following a purchase from 30/04/2024
Top!
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Eric W.
Rating: 5 out of 5
following a purchase from 28/04/2024
Serious parcel and very pleasant wines. As described. Thank you
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Olivier P.
Rating: 5 out of 5
following a purchase from 29/04/2024
Everything is perfect
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Philippe L.
Rating: 5 out of 5
following a purchase from 28/04/2024
fast, efficient delivery
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Jean-Jacques M.
Rating: 5 out of 5
following a purchase from 28/04/2024
Perfect and fast shipping
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Martine N.
Rating: 5 out of 5
following a purchase from 27/04/2024
Fast delivery, well packaged product. We will repeat this experience, perhaps with a new wine discovery.
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FAUSTINE J.
Rating: 5 out of 5
following a purchase from 26/04/2024
very very good
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Jean D.
Rating: 5 out of 5
following a purchase from 27/04/2024
fast delivery. Very strong packaging. Very pleasant wines.
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MORANDI L.
Rating: 5 out of 5
following a purchase from 25/04/2024
For the moment, I've only tasted the Languedoc red wine, which is very good and holds up well on the palate.
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Anna maria P.
Rating: 5 out of 5
following a purchase from 26/04/2024
We have tried 1 white and 1 red, they are very good.
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Francoise C.
Rating: 5 out of 5
following a purchase from 25/04/2024
I really like the rosé I ordered. I'm reading the story of this family. Bravo !
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isabelle M.
Rating: 5 out of 5
following a purchase from 25/04/2024
Package conforms to order received on time no problem
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Mohamed G.
Rating: 5 out of 5
following a purchase from 24/04/2024
Very good product and on time delivery. Thank you for your seriousness
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Manon C.
Rating: 5 out of 5
following a purchase from 22/04/2024
The bottles are sublime and the packaging top-notch. Can't wait to taste them.
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Sophie L.
Rating: 5 out of 5
following a purchase from 21/04/2024
Perfect Fast delivery
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Susan D.
Rating: 5 out of 5
following a purchase from 21/04/2024
Great!
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Arnaud G.
Rating: 5 out of 5
following a purchase from 20/04/2024
Fast shipping.
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Carlos T.
Rating: 5 out of 5
following a purchase from 20/04/2024
The parcel was delivered... but to my home, even though I had set up a relay point! Then not even an email or sms warning me of the passage! The parcel was left in front of my door! Fortunately, it wasn't stolen! The wine arrived but the protocol doesn't inspire confidence! 😂
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Dominique D.
Rating: 5 out of 5
following a purchase from 19/04/2024
Perfect, as always.
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Audrey L.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery, excellent wine, 100% recommended
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Daniel Cornelia Caulliez C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Excellent new wine!
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Paul C.
Rating: 5 out of 5
following a purchase from 19/04/2024
Uneventful delivery. The wines are good but too high in alcohol for my taste.
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Nathalie M.
Rating: 5 out of 5
following a purchase from 19/04/2024
Very satisfied. I recommend
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Michael L.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very professional service no waiting around .very good .very pleased .wil be ordering again thanks
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Agnes S.
Rating: 5 out of 5
following a purchase from 17/04/2024
Super fast, super good ... I am very happy
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Severine B.
Rating: 5 out of 5
following a purchase from 16/04/2024
Fast delivery, quality wines.
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Philippe L.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect order and delivery
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Patricia P.
Rating: 5 out of 5
following a purchase from 15/04/2024
Perfect in every way!
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Laurence M.
Rating: 5 out of 5
following a purchase from 15/04/2024
Order received very quickly and superbly packaged. Thank you for your responsiveness and professionalism.
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Patrick R.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery, very satisfied with the products
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Jean L.
Rating: 5 out of 5
following a purchase from 15/04/2024
Fast delivery, true to order. The earthenware bottles impressed my guests, who also appreciated this fine wine, as I did. Stay tuned... for more discoveries. Jean
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Lars O.
Rating: 5 out of 5
following a purchase from 15/04/2024
Je t'aime papilou it is a very special and good drink.
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Brigitte W.
Rating: 5 out of 5
following a purchase from 14/04/2024
Wooden box was not quite right, but still arrived safely.
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