Customer reviews of Gérard bertrand

Trust Attestation
9,6 /10
Overall rating: 9,6 out of 10
Based on 2 454 published reviews
5 2 186 89% 4 144 6% 3 44 2% 2 27 1% 1 53 2%

Summary of reviews

The online store Gérard Bertrand consistently excels in service, with numerous mentions of impeccable customer support and efficient communication throughout the purchasing process. Customers highlight the swift delivery times, often receiving their orders much sooner than anticipated, which adds to the overall positive experience. The packaging of the products is frequently praised for its sturdiness and care, ensuring that items arrive in perfect condition, while the quality of the wines is celebrated, with many noting the freshness and exceptional taste.

5 star reviews

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/04/2022
Compilation of the best bottles from terroirs that have been extraordinarily developed in recent years....each person's tastes are not the same for everyone,...eyes closed :only good stuff.....!!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
Warned of the delay in preparation by a personal e-mail from the e-commerce manager, the order was delivered on the desired day in top-quality packaging. I recommend the service, and of course the wine!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/04/2022
My goodness! If all companies were as professional, up to scratch and cared as much about their customers as Gérard Bertrand, what a joy and what a difference it would make to most people's lives. It would help make the world a better place. GB really are the exception to the rule, in my experience. Don't stop what you're doing, it's great!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/03/2022
I am very satisfied with my order, I validated it on Sunday morning and I was delivered on Tuesday morning! That's really efficient! The customer service is perfect and the chat system on the site is very practical.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/03/2022
Always very serious
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/03/2022
10-Oct
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Geverifieerde koper
Rating: 5 out of 5
following a purchase from 05/03/2022
Easy to order and delivered promptly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/02/2022
Top customer service and delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/02/2022
Fast delivery and very good wine, thanks to Gérard Bertrand and chef Verichia.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/02/2022
The website is welcoming. Order: very responsive (contact by phone) and package received by Chronopost the next day.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/02/2022
Well designed and updated site Easy navigation Satisfied last order Punctual and friendly deliveryman this time
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/02/2022
Very well designed site, easy to access, products well explained, easy to order. What's more, I had a delivery problem about 10 days ago and the problem was solved very quickly! Impressive, I'd never seen anything like it...
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/02/2022
Excellent and original orange wine ! And super fast delivery! Bravo !
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/02/2022
easy site access and product selection
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/01/2022
Very clear site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/01/2022
Fast and careful delivery THANK YOU!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/01/2022
super site
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/01/2022
Fast, secure parcel, very good wine, I recommend it!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/12/2021
the best
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
brilliant
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/12/2021
The site is very good, delivery is perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/12/2021
Navigation on the site is simple and clear, and delivery is fast. And the parcel is well protected.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/12/2021
Delivered quickly, no problems with the bottles, very good wine.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
nothing to say perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/12/2021
PERFECT
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/12/2021
I recommend
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Excellent! Very fast
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/12/2021
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Reasonable prices considering the quality of the products. Great customer service
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Many choices on the site, good description of the wines, very fast shipping. Very very good discovery and the wines are absolutely incredible!!!! Thank you! I will order again with pleasure! Thank you!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
I'm a fan!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/12/2021
Great quality/price Fast delivery I would recommend with my eyes closed
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Verified Buyer
Rating: 5 out of 5
following a purchase from 07/12/2021
Always quick and correct *****
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
Ultra fast I have not yet tasted the wine
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/12/2021
very well
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/12/2021
I had a problem with my order but they reacted very quickly.
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Verified Buyer
Rating: 5 out of 5
following a purchase from 04/12/2021
Quick and reliable service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/11/2021
fast and functional
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/12/2021
Simplicity, efficiency, speed.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/12/2021
Excellent follow-up
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