Customer reviews of GILI’S

9,4 /10

Based on 995 published reviews

5 829 83% 4 85 9% 3 34 3% 2 23 2% 1 24 2%

Summary of reviews

The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.

Reviews 1, 2, 3, 4 and 5 stars

Reset filters

Acheteur vérifié

Published on 17/07/2023 à 16h20 following a purchase from 09/07/2023

Nothing to say, everything was respected

Translated reviews

Acheteur vérifié

Published on 17/07/2023 à 13h57 following a purchase from 10/07/2023

Really great products and service!

Translated reviews

Acheteur vérifié

Published on 13/07/2023 à 07h42 following a purchase from 03/07/2023

Good quality product, fast delivery.

Translated reviews

Acheteur vérifié

Published on 12/07/2023 à 19h24 following a purchase from 04/07/2023

The swimsuits are beautiful, I love them

Translated reviews

Acheteur vérifié

Published on 11/07/2023 à 22h32 following a purchase from 03/07/2023

Great, I thought it was a bit expensive but I see there is a lot of work behind it, super quality, everything is good :)

Translated reviews

Acheteur vérifié

Published on 11/07/2023 à 20h53 following a purchase from 26/06/2023

A brand at the top of quality and a very responsive customer service!

Translated reviews

Acheteur vérifié

Published on 11/07/2023 à 20h42 following a purchase from 02/07/2023

Good product

Translated reviews

Acheteur vérifié

Published on 11/07/2023 à 14h57 following a purchase from 01/07/2023

Order received quickly and perfectly packaged and matching the website

Translated reviews

Acheteur vérifié

Published on 11/07/2023 à 08h40 following a purchase from 25/06/2023

A beautiful bag! I was delighted to receive my bag very quickly in a very nice reusable pouch. The bag is large and practical for carrying towels and other beach items. The design is superb and the quality is very nice. Moreover, I appreciate the spirit of this small family business committed to virtuous and sustainable production.

Translated reviews

Acheteur vérifié

Published on 10/07/2023 à 14h04 following a purchase from 01/07/2023

Delighted with my order. Size is okay, just need to take it on vacation

Translated reviews

Acheteur vérifié

Published on 07/07/2023 à 22h07 following a purchase from 22/06/2023

Punctual

Translated reviews

Acheteur vérifié

Published on 07/07/2023 à 14h34 following a purchase from 29/06/2023

Very beautiful products, fast shipping! Everything is okay! I highly recommend.

Translated reviews

Acheteur vérifié

Published on 06/07/2023 à 22h33 following a purchase from 28/06/2023

Very beautiful swimsuit, delivery times respected. Everything was perfect

Translated reviews

Acheteur vérifié

Published on 06/07/2023 à 16h57 following a purchase from 17/06/2023

Very good

Translated reviews

Acheteur vérifié

Published on 06/07/2023 à 15h40 following a purchase from 28/06/2023

Order arrived quickly and swimsuits match the photos on Gili's website. This is not my first order and I will continue to buy products from this site.

Translated reviews

Acheteur vérifié

Published on 06/07/2023 à 12h08 following a purchase from 28/06/2023

Great product!

Translated reviews

Acheteur vérifié

Published on 05/07/2023 à 07h57 following a purchase from 19/06/2023

Super quality but very expensive from Switzerland, customs fees were not included in the price and come later without counting the exorbitant return fees. Too bad because the quality is there!

Translated reviews

Acheteur vérifié

Published on 04/07/2023 à 22h05 following a purchase from 19/06/2023

Fast, nice products, good quality

Translated reviews

Acheteur vérifié

Published on 04/07/2023 à 16h21 following a purchase from 26/06/2023

Perfect

Translated reviews

Acheteur vérifié

Published on 04/07/2023 à 01h19 following a purchase from 25/06/2023

———-

Translated reviews

Acheteur vérifié

Published on 03/07/2023 à 16h27 following a purchase from 24/06/2023

Meets expectations, beautiful very high-quality swimsuit, impeccable packaging. Very satisfied.

Translated reviews

Acheteur vérifié

Published on 29/06/2023 à 19h30 following a purchase from 22/06/2023

Perfect, delivery date respected and item conforms with exact size, thank you

Translated reviews

Acheteur vérifié

Published on 29/06/2023 à 19h04 following a purchase from 14/06/2023

Top product! I love the non-elastic belt

Translated reviews

Acheteur vérifié

Published on 29/06/2023 à 16h00 following a purchase from 19/06/2023

Very pretty and very well cut.

Translated reviews

Acheteur vérifié

Published on 28/06/2023 à 14h45 following a purchase from 20/06/2023

Package received quickly. Quality item, very pretty, matching the photo on the site

Translated reviews

Acheteur vérifié

Published on 27/06/2023 à 18h32 following a purchase from 12/06/2023

I sent several emails regarding the order delay, I received a response three days later... I paid for express delivery with no offer of reimbursement. 250€ for three swimsuits, I expected much better customer service.

Translated reviews

Response from GILI’S Published on 28/06/2023

Hello Madam, We are sorry to see that you left an unfavorable rating regarding our customer service. We received an email from you on June 19 around 12:00 PM, and we replied on June 20 before 12:00 PM, that is 24 hours later. Regarding the shipping fees, they were free on your order, otherwise we would have obviously refunded them. We invite you to contact our customer service again to benefit from a credit on your next order. Best regards, Emma from Gili's

Acheteur vérifié

Published on 27/06/2023 à 18h28 following a purchase from 18/06/2023

Great products, fast shipping.

Translated reviews

Acheteur vérifié

Published on 27/06/2023 à 15h15 following a purchase from 17/06/2023

I hadn't seen the promo code indicated at the top of the site. However, the amount ordered allowed me to benefit from the PROMO code. It seems to me that the site should have mentioned it automatically in my order. I then sent an email to report my oversight. I received no response and did not receive the gift with my order shipment. I found the quality of the ordered shorts mediocre for the price asked. For the rest, I haven't worn it yet so I'm waiting to use it before commenting.

Translated reviews

Response from GILI’S Published on 10/07/2023

Hello Sir, Please excuse us for the inconvenience caused, unfortunately, without adding the code SUNSCREEN at the time of order validation, it was not possible to benefit from the proposed gift. Indeed, given the summer period and the large number of orders, it is impossible for our preparers to handle cases individually and check the amounts of orders to add - or not - the gift offered on our site. That is why we had clearly mentioned the conditions for obtaining it on the banner at the header of our site. Regarding the complaint you sent, we are sorry but we have not received anything. Did you write to [email protected]? I recommend it because our advisor can offer to send you the sunscreen you were waiting for. We hope you will like the swim shorts, it has been one of our best-sellers for several years :). Wishing you a nice afternoon, Best regards, Emma

Acheteur vérifié

Published on 27/06/2023 à 15h14 following a purchase from 17/06/2023

Package conforms to the photos, delivered very quickly.

Translated reviews

Acheteur vérifié

Published on 27/06/2023 à 10h44 following a purchase from 09/06/2023

Super light, perfect for summer. Fast delivery

Translated reviews

Acheteur vérifié

Published on 27/06/2023 à 08h08 following a purchase from 11/06/2023

Top-notch

Translated reviews

Acheteur vérifié

Published on 26/06/2023 à 22h05 following a purchase from 11/06/2023

Quality of the products, and I particularly appreciated the packaging accompanying them.

Translated reviews

Acheteur vérifié

Published on 23/06/2023 à 16h52 following a purchase from 15/06/2023

I am very happy with the delivery and the product is of great quality. However, I had to return the 2 products because the size guide clearly misled me regarding the shirt and shorts.

Translated reviews

Acheteur vérifié

Published on 23/06/2023 à 13h11 following a purchase from 16/06/2023

No comment

Translated reviews

Acheteur vérifié

Published on 22/06/2023 à 18h51 following a purchase from 05/06/2023

Fast shipping.

Translated reviews

Acheteur vérifié

Published on 21/06/2023 à 22h33 following a purchase from 11/06/2023

Good quality, a modern and trendy style

Translated reviews

Acheteur vérifié

Published on 21/06/2023 à 21h51 following a purchase from 06/06/2023

Magnificent espadrilles of great quality and very comfortable! Modern design

Translated reviews

Acheteur vérifié

Published on 21/06/2023 à 16h06 following a purchase from 14/06/2023

Amazing present for my husband and our son, thank you very much! Greetings from sunny Greece.

Translated reviews

Acheteur vérifié

Published on 21/06/2023 à 12h38 following a purchase from 14/06/2023

Super quality swimsuit, I recommend 200%

Translated reviews

Acheteur vérifié

Published on 19/06/2023 à 21h12 following a purchase from 02/06/2023

For shirts, I advise taking one size up from your usual size because they fit very short but the quality of the product is undeniable. Very happy

Translated reviews