Customer reviews of GILI’S

Super quality

Very appreciated site with plenty of advice on sizing in particular, fast delivery and the product is as described. The product seems to meet my expectations after one use.

Regular customer, I love these swimsuits that dry quickly and their style.

Very well done, clear and readable.

Good but disappointed with the cut of the blue shirt.

Swimsuit perfectly matching the description! The colors are stunning and the shape is perfect…

No problem, fast shipping and as ordered.

Excellent service and great products.

Very satisfied. Delivery is fast and the clothes are always beautifully packaged.

I bought a men's swimsuit. Fast delivery. The product is as indicated, the cut is good and the size is perfect. The quality and color of the fabric are impeccable. A very good discovery for a first order.

Everything is perfect!

Brand I discovered through my friend, amazing, quality fabric, original, everything is perfect! Too bad there are missing items on the site that some stores have but you have to go very far... I am in Toulouse and there is no point of sale...

As ordered

This swimsuit meets my expectations - the item is as shown in the photos - I ordered my usual size - my daughter is delighted - very good value for money - delivery is fast.

Pretty, well cut, to see after washing.

Excellent product. I can't wait to test it in the sea or pool. Very beautiful in photo and in real life.

Everything is perfect!

As expected

Excellent quality, perfect service, thank you!!

Everything was perfect, thank you!

I still haven't received my order.

Avoid, they are thieves and scammers. I bought a swimsuit for 125 euros embroidered (Daddy cool) for Father's Day. The size did not fit. I really had a hard time searching and finding the return procedure. It cost me money on one hand and on the other hand I received an email a few days later informing me that the item would be returned to me because embroidered items are neither exchangeable nor refundable. This is not specified anywhere on their site. I simulated a purchase of the swimsuit with embroidery option because I thought I might have missed the info, but it is not mentioned at any point in the procedure. Given the prices, I thought embroidered items could be exchanged. I am very disappointed. An honest company would not do this kind of thing or would inform their customers clearly and precisely.

Good products, clear website, order processed and delivered on time. Very good.

Ergonomic site. Quality product. Fast and careful delivery.

Perfect!! Always the same quality.

Very pretty. Order placed before noon, received the next day before 1 PM. Careful package. Very happy with this first order.

My order arrived quickly, the items are true to the photos, the size is impeccable and corresponds to his age (12 years for a boy aged 11 and a half) - original colors and patterns but not too much for my little teenager who doesn't like to stand out too much with his clothes. He is delighted with the cuts and colors.

Well-made site.

Perfect.

The received products correspond well to what I expected. I hesitated before ordering for the size of the shirts. I asked for advice by contacting the site and the response allowed me to order the right size. I received the package quickly. I ordered the same shirts for my children because I am satisfied.

Very good.

Clear and efficient.

Super quality and great welcome in store for pickup! Thank you.

I am delighted with my order. I recommend +++!

The size is normal. Light material, should dry quickly (haven't bathed with it yet). Chronopost delivery not fast.

Very beautiful swimsuits and seem to be of good quality. Fast delivery.

Error in my order since you did not deliver the right product. Difficult to return because: - very unclear internet procedure. - very complicated to find a phone number to contact an operator. Moreover, during a previous order, the color of the swimsuit photo on your site was very different from your shipment. You are really not ready for online sales. Huge progress to be made, especially in customer service. Don't forget that you need to satisfy CUSTOMERS. Hoping that with all my troubles, I will be entitled to a REAL commercial gesture because... your products are pretty and I appreciate them.

Refund

section of our site. As for the difficulty in finding a phone number, we inform you that customer service does not have a direct phone line as we respond very quickly to emails sent to [email protected]. However, several numbers are available to directly contact our stores. We also take your comments about the color difference of the products into account and will check our site to prevent this type of inconvenience from happening again. We appreciate your honest feedback and, as a goodwill gesture, we offered you a water bottle in appreciation of your patience and loyalty. Please feel free to contact us for any other questions or needs. We remain at your disposal. Have a great day. Best regards, Raliane

I discovered the brand by chance, the presented products appealed to me. Navigation is simple, and the presentation of the products is complete. Delivery is fast.