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B
Rating: 5 out of 5
Very fast delivery.
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Customer reviews of GILI’S
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 995 published reviews
Summary of reviews
The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.
Reviews 1, 2 and 5 stars
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Rating: 5 out of 5
Very good navigation.
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O
Rating: 5 out of 5
Fast delivery and very good communication. The product perfectly matches what was expected.
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J
Rating: 5 out of 5
High quality products. Efficient delivery.
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C
Rating: 5 out of 5
Order fulfilled and arrived very quickly.
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C
Rating: 2 out of 5
Quality to be confirmed over time. To be hoped for given the price. The fluorescent yellow cords, even if they are emblematic of the brand, sometimes clash with the sobriety of the main color. Product return not free. The refund took more than a month after I requested it.
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J
Rating: 5 out of 5
Well informed at every stage of the delivery.
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F
Rating: 5 out of 5
I ordered three t-shirts from Gilis, which were delivered to me in Germany. Superb quality, fast delivery, I am very satisfied.
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C
Rating: 5 out of 5
Excellent experience. I recommend.
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C
Rating: 5 out of 5
I ordered a dad/son combo in 100% recycled polyester, very happy with my purchase! Fast delivery, careful packaging. The fluorescent color of the shirts is great.
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P
Rating: 5 out of 5
Clarity and efficiency of the site for ordering and delivery.
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R
Rating: 5 out of 5
Everything was smooth from ordering to delivery.
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S
Rating: 5 out of 5
just perfect!
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L
Rating: 5 out of 5
Perfect.
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H
Rating: 5 out of 5
Very good.
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V
Rating: 5 out of 5
Easy to order on the site, fast delivery and elegant and comfortable men's shirts.
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P
Rating: 5 out of 5
Top! Super shirt that I ordered for my 4-year-old son. Very happy with the quality. Efficient in-store delivery. I had a delivery issue but customer service was able to resolve the situation and I got my shirt in time for the holidays. Thank you.
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P
Rating: 5 out of 5
Beautiful product. But size is larger than the previous one purchased 4 years ago!
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M
Rating: 5 out of 5
great!
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A
Rating: 5 out of 5
Everything went well. And very happy with the product received.
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J
Rating: 5 out of 5
Easy site, quick order, items received well packaged.
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N
Rating: 5 out of 5
Clear and easy-to-use website, accurate swimsuit sizes, pleasant exchanges with staff.
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M
Rating: 5 out of 5
Extra thank you Gili's.
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B
Rating: 5 out of 5
Product meets my expectations with delivery in less than a week.
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C
Rating: 5 out of 5
Very good experience! I had a question about the cut of a swimsuit, customer service responded quickly before I finalized my order! Swimsuit received, the colors are super vibrant, I really like it!
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A
Rating: 5 out of 5
Fast delivery, quality swimsuit.
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G
Rating: 5 out of 5
I really like the products. Until now, I had only bought in-store. So this was my first order on the website and I am very satisfied: product as described, fast delivery respected!
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S
Rating: 5 out of 5
Clear website, easy order, top delivery, product delivered with nice tissue paper: I recommend 1000 times. Bravo.
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N
Rating: 5 out of 5
Super swimsuit of good quality. Top customer service with a well-made website. I highly recommend.
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E
Rating: 5 out of 5
Quality of the garment and service.
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A
Rating: 5 out of 5
very reliable, good quality, careful and very fast shipping.
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S
Rating: 5 out of 5
Easy, fast, super product and as described.
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C
Rating: 5 out of 5
Very good.
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S
Rating: 2 out of 5
Cost loss in case of a return, 6 euros for me...
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O
Rating: 5 out of 5
Very nice material and very nice cut. Bravo.
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B
Rating: 5 out of 5
Everything always goes well - beautiful products / fast delivery / free return if needed.
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C
Rating: 5 out of 5
Magnificent swim shorts, top quality and super fast delivery!
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T
Rating: 5 out of 5
Fast delivery, quality polo.
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J
Rating: 1 out of 5
I don't want to speak in general, but regarding large sizes, avoid this site at all costs. I ordered a 4XL swimsuit and frankly it's barely an XL, I compared it with several other brands, no comparison.
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Response from GILI’S
Hello Sir, We are sincerely sorry if the swim shorts you ordered are too small. Being from an old collection, it is possible that this model runs small, we should have noted this in the product description. Our customer service informed you of this error by email and offered you an exchange with another model a few days ago. We hope you have seen this message. Please know that we have reviewed all sizes of our recent collections and that all our current models comply with market standards. We remain at your disposal to discuss with you and find the best solution to satisfy you. Best regards, The GILI'S team.
I
Rating: 5 out of 5
Very good quality children's swimsuit. Bright colors. I recommend.
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