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F
Rating: 5 out of 5
I discovered the brand by chance, the presented products appealed to me. Navigation is simple, and the presentation of the products is complete. Delivery is fast.
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Customer reviews of GILI’S
Trust Attestation
9,4
/10
Overall rating: 9,4 out of 10
Based on 995 published reviews
Summary of reviews
The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.
Reviews 1, 3, 4 and 5 stars
Reset filtersF
Rating: 5 out of 5
High-end swimsuits, so comfortable, with original colors that can't go unnoticed! Trying it is adopting it, thanks to the GILI'S team for their work.
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A
Rating: 4 out of 5
Despite using the guide to find my size, upon receipt, the swim shorts were too big. I decided to return it because the model is a bit large, the return service is quick, but the refund is slow, taking between 14 and 30 days.
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B
Rating: 4 out of 5
Site usage correct. Gift arrived well and appreciated.
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O
Rating: 5 out of 5
Very nice brand with reasonable prices. I recommend the terry polos which are very comfortable.
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P
Rating: 5 out of 5
Great product, I recommend.
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R
Rating: 5 out of 5
Everything went well, choice of item, choice of size, and delivery to a nearby pickup point.
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L
Rating: 5 out of 5
Everything is perfect! :)
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H
Rating: 5 out of 5
Excellent quality of the fabric. Not enough colors for cotton gauze shirts.
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D
Rating: 5 out of 5
Perfect.
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J
Rating: 5 out of 5
Original products and fast delivery.
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B
Rating: 5 out of 5
Everything went very well. Quality products.
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Y
Rating: 5 out of 5
Fast and efficient.
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M
Rating: 4 out of 5
Everything is perfect.
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F
Rating: 4 out of 5
Navigation okay. Delivery okay. A bit disappointed with the order, see below.
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A
Rating: 3 out of 5
Very good quality swimsuits, also very well cut. The website is difficult to navigate from a mobile phone.
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D
Rating: 1 out of 5
Order not delivered and no response from customer service.
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Response from GILI’S
Hello David, Thank you for your feedback and your purchase. We replied to your message on 14/05. We inquired with our logistics provider and the delivery delay was due to the holidays and long weekends we had in early May as we explained to you. You received your order on 16/05 at the pickup point. We apologize once again for this inconvenience. Wishing you a very good day! The Gili's team.
K
Rating: 5 out of 5
Love the products - great service with shipping too!
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A
Rating: 4 out of 5
You mistakenly added a 'Sir Alex' swimsuit in navy blue in XL to my package when I did not order that. Unfortunately, I cannot return it since I am in Côte D'Ivoire and it's complicated from here. Otherwise, I am quite satisfied with the order. Thank you.
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D
Rating: 5 out of 5
Top!
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D
Rating: 3 out of 5
Navigation on the page is not always clear. Using the back button on the phone loses the item that was just viewed and the user has to search everything again. However, the speed of execution and shipping compensates for this flaw. The beauty of the collection as well. It would also be good to offer models of more age ranges not necessarily coming out of a gym. This would allow for a better approach to D&I.
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N
Rating: 5 out of 5
Nothing to report.
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A
Rating: 5 out of 5
Nice experience.
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M
Rating: 3 out of 5
5* for the swimsuit, but only 3* for the packaging.
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Y
Rating: 5 out of 5
Order delivered on time. Item corresponds to the order.
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T
Rating: 5 out of 5
Order conforms, quality is there, nothing to complain about.
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M
Rating: 5 out of 5
Great.
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N
Rating: 5 out of 5
Satisfied in every way.
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G
Rating: 5 out of 5
Order conforms to my expectations, and products are top-notch.
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A
Rating: 5 out of 5
Beautiful swimsuit, lightweight, good material and quality. Plus a small label that looks after the social and environmental aspects of production. Well done and good luck for the future!
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A
Rating: 5 out of 5
Very nice swimsuit but too big.
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P
Rating: 4 out of 5
Very well managed regarding the products up to delivery.
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D
Rating: 5 out of 5
It's the second swimshort I bought from Gili's and love the design and quality. My only gripe is that I wish the 'Short swim shorts Komodo' were ever on sale or any of the short swimshorts for that matter, of course it's too late now because I bought it at full price, but wish I had a bit of a discount.
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G
Rating: 5 out of 5
Quick, efficient; nice product.
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B
Rating: 5 out of 5
Purchase not suitable for me but return and refund perfectly managed with speed. Very satisfied with this experience.
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I
Rating: 5 out of 5
I bought a men's swimsuit. The package was delivered on the scheduled date (3-5 working days). The product is as indicated, the cut is good and the size fits me well. I can't wait to try it in the sea and pool water.
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A
Rating: 3 out of 5
The swimsuit is too small and I can't exchange it under the same conditions.
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N
Rating: 5 out of 5
Nothing to report, the product corresponds to what is presented on the site, order received quickly. Perfect.
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C
Rating: 5 out of 5
Interesting sale price, fast shipping, products conform to the order, nice colors, nice shape, size seems okay, just need to enjoy it!
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M
Rating: 5 out of 5
Wonderful. Love the fabric. One of my favorite bathing suits as it's figure flattering.
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