Customer reviews of GILI’S

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 995 published reviews
5 829 83% 4 85 9% 3 34 3% 2 23 2% 1 24 2%

Summary of reviews

The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.

Reviews 1, 3, 4 and 5 stars

Reset filters
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/09/2023
Quality products, fast delivery.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 08/09/2023
Returning something is too hard (I am German).
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 09/09/2023
Super quality of swim shorts. I highly recommend.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 07/09/2023
After a first order, via La Redoute, of a swimsuit in size L (I wear size 41 in pants) following the size guide, I returned the product to place a new order for 2 swimsuits in size M. The size is good and the swimsuits are beautiful, certainly not cheap but beautiful.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 31/08/2023
Fast, efficient service and product well presented with careful packaging.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Very good.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Very good, good quality.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/08/2023
Fast delivery. Clear site and quality product!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/08/2023
Ordered, shipped very quickly and the swimsuit is perfect!!! I recommend!!!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
It could have been 5 stars if I consider the quality of the product. However, I had to return my order (size too small) and I ordered a larger size. No problem except that Gili's no longer does exchanges and I had to place another order and get a refund for my first order. With €6 less, deducted for administrative fees. I find this very uncommercial!!
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 10/08/2023
I find that buying a women's swimsuit is not clear enough. I ended up buying the bottom twice and upon receipt, I bought the top.
Translated reviews
A
Acheteur vérifié
Rating: 3 out of 5
following a purchase from 24/07/2023
I ordered the Trawangan Light Navy Azulejos and it came fast but.. while I was expecting it to be as shown on the site it came with a blue cord instead of yellow :(
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 12/08/2023
Very beautiful, I can't wait to wear it. Seems to be of good quality.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/08/2023
Beautiful product, nice design and quick drying.
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 14/08/2023
The swimsuit is great. However, I paid for express delivery and it was delivered 24 hours late.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
Very clear and good ergonomics.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 10/08/2023
Very good.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/08/2023
Ultra fast shipping, even abroad!!!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 07/08/2023
Great swimsuit but the support mesh could be irritating.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Great stuff, easy shop order, fast delivery, I'm happy.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/08/2023
Effective, fast, and super nice swimsuits!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Very beautiful swimsuit, perfect cut. Perfect with denim shorts as well as in the water.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/08/2023
Impeccable!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/08/2023
Very good after-sales service, nothing to say.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 27/07/2023
Smooth and intuitive website. With beautiful photos.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/08/2023
Very happy!
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/08/2023
Meets my expectations: beautiful quality, perfect cut, size chosen with the help of the size guide.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/07/2023
Quality swimsuits, pleasant site to view and order online. Efficient delivery. Thank you!
Translated reviews
A
Acheteur vérifié
Rating: 4 out of 5
following a purchase from 24/07/2023
Clear and readable site, maybe a lack of precision on remaining stock.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/07/2023
Perfect in every way.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
2nd swimsuit ordered from Gili's. I am really satisfied.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Excellent product.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/07/2023
Terrible customer service. No way to contact them by phone, only by email with a 48-hour response time. I paid for a 24-hour delivery which was only received after 3 days. As I was leaving the location (hence the choice of 24-hour delivery), I couldn't receive my package. Disparaging response (by email) from Emma, customer service, who wanted to remind me that Gili did everything possible. I dream. Gili did nothing extraordinary except take my order and my money. The responsibility for the delay of your carrier is yours because the contract is with you. In any case, it is certainly not mine. Learn the meaning of the words 'customer service'.
Translated reviews
A
Acheteur vérifié
Rating: 1 out of 5
following a purchase from 26/07/2023
Order placed on July 26, 2023. Still no order received on August 3, 2023... thank you Chronopost... end of vacation Saturday... What to do if the package is not picked up?
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 13/07/2023
Excellent.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/07/2023
Everything received quickly.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 23/07/2023
Very high-quality clothing and perfect packaging (the clothes even smell good when they arrive :)
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/07/2023
Very beautiful swimsuit and excellent cut.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 21/07/2023
Perfect.
Translated reviews
A
Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/07/2023
The swimsuit really meets my expectations.
Translated reviews
We use cookies for audience measurement and improving user experience.