Customer reviews of GILI’S

Change of pickup point change of pickup point without warning or offering another choice!! So it was me who managed this constraint.

flawless

difficulties with your Client Service

The swimsuit is good The shirt is of very average quality and rather plain compared to the price

very clear and easy to use

I love your products and very happy with the quick and efficient service but Please communicate in English!!!!!

It's a shame that some products never come back in stock.

Very nice with this retro style

Good

A small box is missing to store the swimsuit and make it a gift.

Very good

Beautiful site, easy navigation, however the colors of the photos do not always match reality. Horrible delivery but Gilis is not responsible. Mix-up with delivery error, package not delivered then very long wait.

In the size guide for women's one-piece swimsuits, you recommend for a woman of 168 cm with a B cup, size 36. That's 3x too small. A size 40/42 would be needed. To be reviewed.

Delivery a bit delayed but good contact to track the package and provide necessary information.

Pleasant site to browse, wide range of products, too bad the sizes stop at 3XL.

Package opened before I picked it up...

Very clear and attractive website.

I am surprised that on the first day of sales, many sizes were already missing on the discounted products. Moreover, I find it unfortunate that for a swimsuit costing €110, delivery is charged, even to a pickup point... On the other hand, the packaging is perfect.

I don't want to speak in general, but regarding large sizes, avoid this site at all costs. I ordered a 4XL swimsuit and frankly it's barely an XL, I compared it with several other brands, no comparison.

Very good product and of very good quality with a caveat regarding the size. The swimsuit runs small compared to a similar size.

The delivery tracking is very approximate once the package is shipped. 24 hours for preparation and shipping in store then nothing computerized even for receipt.

Good but disappointed with the cut of the blue shirt.

I still haven't received my order.

Avoid, they are thieves and scammers. I bought a swimsuit for 125 euros embroidered (Daddy cool) for Father's Day. The size did not fit. I really had a hard time searching and finding the return procedure. It cost me money on one hand and on the other hand I received an email a few days later informing me that the item would be returned to me because embroidered items are neither exchangeable nor refundable. This is not specified anywhere on their site. I simulated a purchase of the swimsuit with embroidery option because I thought I might have missed the info, but it is not mentioned at any point in the procedure. Given the prices, I thought embroidered items could be exchanged. I am very disappointed. An honest company would not do this kind of thing or would inform their customers clearly and precisely.

No gift wrapping... for a Father's Day package it's a shame!

The size is normal. Light material, should dry quickly (haven't bathed with it yet). Chronopost delivery not fast.

Despite using the guide to find my size, upon receipt, the swim shorts were too big. I decided to return it because the model is a bit large, the return service is quick, but the refund is slow, taking between 14 and 30 days.

Site usage correct. Gift arrived well and appreciated.

Everything is perfect.

Navigation okay. Delivery okay. A bit disappointed with the order, see below.

Very good quality swimsuits, also very well cut. The website is difficult to navigate from a mobile phone.

Order not delivered and no response from customer service.

You mistakenly added a 'Sir Alex' swimsuit in navy blue in XL to my package when I did not order that. Unfortunately, I cannot return it since I am in Côte D'Ivoire and it's complicated from here. Otherwise, I am quite satisfied with the order. Thank you.

Navigation on the page is not always clear. Using the back button on the phone loses the item that was just viewed and the user has to search everything again. However, the speed of execution and shipping compensates for this flaw. The beauty of the collection as well. It would also be good to offer models of more age ranges not necessarily coming out of a gym. This would allow for a better approach to D&I.

5* for the swimsuit, but only 3* for the packaging.

Very well managed regarding the products up to delivery.

The swimsuit is too small and I can't exchange it under the same conditions.

A quality brand. I regret the few quick-drying models and the quality of the transport bag is quite mediocre compared to those at the beginning.

Good.

Fast delivery and in accordance with the announced description... Nothing to report.