Customer reviews of GILI’S

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 995 published reviews
5 829 83% 4 85 9% 3 34 3% 2 23 2% 1 24 2%

Summary of reviews

The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.

Reviews 1, 4 and 5 stars

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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2023
Good quality product, fast delivery.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 04/07/2023
The swimsuits are beautiful, I love them
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 03/07/2023
Great, I thought it was a bit expensive but I see there is a lot of work behind it, super quality, everything is good :)
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
A brand at the top of quality and a very responsive customer service!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/07/2023
Good product
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2023
Order received quickly and perfectly packaged and matching the website
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2023
A beautiful bag! I was delighted to receive my bag very quickly in a very nice reusable pouch. The bag is large and practical for carrying towels and other beach items. The design is superb and the quality is very nice. Moreover, I appreciate the spirit of this small family business committed to virtuous and sustainable production.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 01/07/2023
Delighted with my order. Size is okay, just need to take it on vacation
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2023
Punctual
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 29/06/2023
Very beautiful products, fast shipping! Everything is okay! I highly recommend.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
Very beautiful swimsuit, delivery times respected. Everything was perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2023
Very good
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
Order arrived quickly and swimsuits match the photos on Gili's website. This is not my first order and I will continue to buy products from this site.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 28/06/2023
Great product!
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
Fast, nice products, good quality
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 26/06/2023
Perfect
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 25/06/2023
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 24/06/2023
Meets expectations, beautiful very high-quality swimsuit, impeccable packaging. Very satisfied.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 22/06/2023
Perfect, delivery date respected and item conforms with exact size, thank you
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
Top product! I love the non-elastic belt
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 19/06/2023
Very pretty and very well cut.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 20/06/2023
Package received quickly. Quality item, very pretty, matching the photo on the site
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Acheteur vérifié
Rating: 1 out of 5
following a purchase from 12/06/2023
I sent several emails regarding the order delay, I received a response three days later... I paid for express delivery with no offer of reimbursement. 250€ for three swimsuits, I expected much better customer service.
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Response from GILI’S
Hello Madam, We are sorry to see that you left an unfavorable rating regarding our customer service. We received an email from you on June 19 around 12:00 PM, and we replied on June 20 before 12:00 PM, that is 24 hours later. Regarding the shipping fees, they were free on your order, otherwise we would have obviously refunded them. We invite you to contact our customer service again to benefit from a credit on your next order. Best regards, Emma from Gili's
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 18/06/2023
Great products, fast shipping.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 17/06/2023
Package conforms to the photos, delivered very quickly.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Super light, perfect for summer. Fast delivery
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Top-notch
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Quality of the products, and I particularly appreciated the packaging accompanying them.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 15/06/2023
I am very happy with the delivery and the product is of great quality. However, I had to return the 2 products because the size guide clearly misled me regarding the shirt and shorts.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 16/06/2023
No comment
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
Fast shipping.
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2023
Good quality, a modern and trendy style
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 06/06/2023
Magnificent espadrilles of great quality and very comfortable! Modern design
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
Amazing present for my husband and our son, thank you very much! Greetings from sunny Greece.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 14/06/2023
Super quality swimsuit, I recommend 200%
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 02/06/2023
For shirts, I advise taking one size up from your usual size because they fit very short but the quality of the product is undeniable. Very happy
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Acheteur vérifié
Rating: 4 out of 5
following a purchase from 11/06/2023
Very very good finish and careful packaging. Responsive staff when contacted. The price remains quite high and I don't understand why the same size of embroidery is more expensive on two shorts of different sizes (10 and 15 euros). In principle, I find this petty. But the embroidery of the name looks very good.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 11/06/2023
Fast, efficient
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 05/06/2023
The navigation on the site is far from optimal, but the rest (order, delivery, exactly within the announced time) was perfect.
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Acheteur vérifié
Rating: 5 out of 5
following a purchase from 09/06/2023
Very nice quality and beautiful cut (panties and triangles! Delighted with my purchase!
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