Customer reviews of GILI’S

9,4 /10

Based on 995 published reviews

5 829 83% 4 85 9% 3 34 3% 2 23 2% 1 24 2%

Summary of reviews

The online store GILI'S excels in delivering high-quality products, with many customers highlighting the beautiful designs and superior craftsmanship of items such as swimsuits and shirts. Fast delivery is consistently praised, with numerous reviews noting that orders arrive promptly and in well-packaged condition, enhancing the overall shopping experience. Customer service stands out for its responsiveness and effectiveness, with shoppers appreciating tailored solutions when needed.

Reviews 2, 3, 4 and 5 stars

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Acheteur vérifié

Published on 29/06/2023 à 19h30 following a purchase from 22/06/2023

Perfect, delivery date respected and item conforms with exact size, thank you

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Acheteur vérifié

Published on 29/06/2023 à 19h04 following a purchase from 14/06/2023

Top product! I love the non-elastic belt

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Acheteur vérifié

Published on 29/06/2023 à 16h00 following a purchase from 19/06/2023

Very pretty and very well cut.

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Acheteur vérifié

Published on 28/06/2023 à 14h45 following a purchase from 20/06/2023

Package received quickly. Quality item, very pretty, matching the photo on the site

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Acheteur vérifié

Published on 27/06/2023 à 18h28 following a purchase from 18/06/2023

Great products, fast shipping.

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Acheteur vérifié

Published on 27/06/2023 à 15h15 following a purchase from 17/06/2023

I hadn't seen the promo code indicated at the top of the site. However, the amount ordered allowed me to benefit from the PROMO code. It seems to me that the site should have mentioned it automatically in my order. I then sent an email to report my oversight. I received no response and did not receive the gift with my order shipment. I found the quality of the ordered shorts mediocre for the price asked. For the rest, I haven't worn it yet so I'm waiting to use it before commenting.

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Response from GILI’S Published on 10/07/2023

Hello Sir, Please excuse us for the inconvenience caused, unfortunately, without adding the code SUNSCREEN at the time of order validation, it was not possible to benefit from the proposed gift. Indeed, given the summer period and the large number of orders, it is impossible for our preparers to handle cases individually and check the amounts of orders to add - or not - the gift offered on our site. That is why we had clearly mentioned the conditions for obtaining it on the banner at the header of our site. Regarding the complaint you sent, we are sorry but we have not received anything. Did you write to [email protected]? I recommend it because our advisor can offer to send you the sunscreen you were waiting for. We hope you will like the swim shorts, it has been one of our best-sellers for several years :). Wishing you a nice afternoon, Best regards, Emma

Acheteur vérifié

Published on 27/06/2023 à 15h14 following a purchase from 17/06/2023

Package conforms to the photos, delivered very quickly.

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Acheteur vérifié

Published on 27/06/2023 à 10h44 following a purchase from 09/06/2023

Super light, perfect for summer. Fast delivery

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Acheteur vérifié

Published on 27/06/2023 à 08h08 following a purchase from 11/06/2023

Top-notch

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Acheteur vérifié

Published on 26/06/2023 à 22h05 following a purchase from 11/06/2023

Quality of the products, and I particularly appreciated the packaging accompanying them.

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Acheteur vérifié

Published on 23/06/2023 à 16h52 following a purchase from 15/06/2023

I am very happy with the delivery and the product is of great quality. However, I had to return the 2 products because the size guide clearly misled me regarding the shirt and shorts.

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Acheteur vérifié

Published on 23/06/2023 à 13h11 following a purchase from 16/06/2023

No comment

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Acheteur vérifié

Published on 22/06/2023 à 18h51 following a purchase from 05/06/2023

Fast shipping.

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Acheteur vérifié

Published on 21/06/2023 à 22h33 following a purchase from 11/06/2023

Good quality, a modern and trendy style

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Acheteur vérifié

Published on 21/06/2023 à 21h51 following a purchase from 06/06/2023

Magnificent espadrilles of great quality and very comfortable! Modern design

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Acheteur vérifié

Published on 21/06/2023 à 16h06 following a purchase from 14/06/2023

Amazing present for my husband and our son, thank you very much! Greetings from sunny Greece.

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Acheteur vérifié

Published on 21/06/2023 à 12h38 following a purchase from 14/06/2023

Super quality swimsuit, I recommend 200%

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Acheteur vérifié

Published on 19/06/2023 à 21h12 following a purchase from 02/06/2023

For shirts, I advise taking one size up from your usual size because they fit very short but the quality of the product is undeniable. Very happy

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Acheteur vérifié

Published on 19/06/2023 à 18h33 following a purchase from 11/06/2023

Very very good finish and careful packaging. Responsive staff when contacted. The price remains quite high and I don't understand why the same size of embroidery is more expensive on two shorts of different sizes (10 and 15 euros). In principle, I find this petty. But the embroidery of the name looks very good.

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Acheteur vérifié

Published on 19/06/2023 à 17h22 following a purchase from 11/06/2023

Fast, efficient

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Acheteur vérifié

Published on 19/06/2023 à 17h10 following a purchase from 05/06/2023

The navigation on the site is far from optimal, but the rest (order, delivery, exactly within the announced time) was perfect.

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Acheteur vérifié

Published on 19/06/2023 à 11h55 following a purchase from 09/06/2023

Very nice quality and beautiful cut (panties and triangles! Delighted with my purchase!

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Acheteur vérifié

Published on 19/06/2023 à 11h44 following a purchase from 11/06/2023

Careful and fast shipping

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Acheteur vérifié

Published on 16/06/2023 à 09h20 following a purchase from 06/06/2023

Fast shipping

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Acheteur vérifié

Published on 15/06/2023 à 22h10 following a purchase from 07/06/2023

Very beautiful swimsuit and of very good quality! This is the 3rd one and I'm still very happy!

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Acheteur vérifié

Published on 14/06/2023 à 15h23 following a purchase from 07/06/2023

Very good

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Acheteur vérifié

Published on 13/06/2023 à 16h30 following a purchase from 05/06/2023

I love this brand! Super fast delivery, amazing swimsuits.

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Acheteur vérifié

Published on 13/06/2023 à 13h18 following a purchase from 06/06/2023

Fast delivery. A magnificent swimsuit, perfectly cut. I am delighted!

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Acheteur vérifié

Published on 12/06/2023 à 14h30 following a purchase from 03/06/2023

Super quality

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Acheteur vérifié

Published on 12/06/2023 à 14h13 following a purchase from 04/06/2023

Hello, I ordered 4 men's swimsuits, two in L and two in XXL, the latter two are too small, I returned them, I find it really unfortunate that the shipping costs are at our expense! Moreover, I had benefited from a promo code for this order, so I hesitate to reorder these two swimsuits in the next size up because I no longer benefit from this promo code and I'm afraid I will have to return them again at my expense if the size does not fit!!

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Acheteur vérifié

Published on 11/06/2023 à 18h06 following a purchase from 29/05/2023

The embroidered swim shorts with his name pleased my husband a lot for his birthday. As a result, my son also wants the same one embroidered. The small issue is that we cannot specify the color of the embroidery for this model, apparently it's an anomaly and I had to contact them beforehand by email but it went well.

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Acheteur vérifié

Published on 08/06/2023 à 14h01 following a purchase from 31/05/2023

Swimsuits of very good quality, fit very well... no transparency issues... just excellent products

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Acheteur vérifié

Published on 07/06/2023 à 22h17 following a purchase from 23/05/2023

Nothing to report. No difficulties encountered with this order.

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Acheteur vérifié

Published on 06/06/2023 à 23h00 following a purchase from 26/05/2023

The color of the intense blue swimsuit is VERY different between the photo on your website and the actual color. Very disappointing.

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Acheteur vérifié

Published on 06/06/2023 à 12h21 following a purchase from 28/05/2023

Fast, careful shipping. Quality clothing. Reasonable prices.

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Acheteur vérifié

Published on 04/06/2023 à 23h44 following a purchase from 24/05/2023

Order received very quickly with a beautiful personalized embroidery. Delighted!

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Acheteur vérifié

Published on 30/05/2023 à 20h29 following a purchase from 22/05/2023

A sure value, the cuts and patterns are very cool! And the quality follows. Customer for 5 years.

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Acheteur vérifié

Published on 29/05/2023 à 21h28 following a purchase from 20/05/2023

The sizes are a disaster

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Response from GILI’S Published on 02/06/2023

Hello Sir, We are sorry to hear that the swim shorts you ordered do not fit you in terms of size. Please feel free to contact our customer service at [email protected] so that we can provide you with the procedure to return the product, so we can refund you and send you the size that suits you. Best regards, The Gili's team

Acheteur vérifié

Published on 29/05/2023 à 15h29 following a purchase from 19/05/2023

Fast delivery and careful packaging and compliant products. I recommend!

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Acheteur vérifié

Published on 29/05/2023 à 14h51 following a purchase from 21/05/2023

Very comfortable swimsuit

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